Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. Movement Operations Units in various IOM Country Offices, coordinated under the Resettlement and Movement Management (RMM) Division in the Department of Mobility Pathways and Inclusion at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programmes.

Under the direct supervision of Head of Programmes, and working in close coordination with the National Resettlement and Complementary Pathways Officer, the Senior Project Associate (RMM Monitoring and Compliance) will support monitoring the effectiveness of UK Resettlement and Complementary Pathways Programmes and contribute to compliance with relevant programmatic and organizational frameworks. 

The incumbent will be responsible for the following functions:

1. In close coordination with the Head of Programmes and National Resettlement and Complementary Pathways Officer, support monitoring and compliance activities, including monitoring of projects, contributing to programme integrity by reviewing programme effectiveness and compliance with programmatic and organizational policies, requirements, Standard Operating Procedures (SoPs) and guidelines in the UK resettlement projects. Contribute to strengthening fraud and misconduct mitigating and preventive measures. 

    

2. Support the use and adaptation of data collection tools activities pertaining to implementing and monitoring compliance with relevant programme requirements and safeguarding programme integrity. Contribute to the implementation of Collaboration and Monitoring System exercises, surveys, focus group discussions, observations and assessments as required by and beneficial to the UK programmes, aligning with APP and RMM standards for Complaints and Feedback Mechanism (CFM) and institutional data protection policies. 

    

3. Maintain confidentiality and integrity of all project documentation and beneficiary information in line with SOPs, IOM Standards of Conduct and data protection rules, and report any violations. Maintain internal incident logs, review lessons learnt and suggest measures preventing future incidents.

    

4. Support the quality of data management by checking accurate collection, entry, maintenance, safeguarding, and reporting of data related to UK programme compliance with RMM and organizational policies, requirements, and guidelines. 

     

5. Carry out monitoring of UK Resettlement and Complimentary Pathways Programmes as designated by the Head of Programmes and National Resettlement and Complementary Pathways Officer. Conduct field visits and remote activities to review compliance against UK donor regulations, UK programmes’ requirements, RMM guidelines, SOPs, and to assess field sites’ efficiency and effectiveness in achieving programme and organization objectives. Prepare all necessary reports, including recommendations for follow-up actions. Support coordination of UK Resettlement MEAL activities and use of tools with relevant Country Offices, and relevant Headquarters (HQ) units. Carry out compliance spot checks and prepare monitoring reports to contribute to evidence-based decision making and corrective measures where needed. 

    

6. Support activities pertaining to increasing staff’s knowledge of programmatic and organizational policies, requirements, and guidelines through regular information sharing, responding to staff questions, and assisting with the preparation of materials and sessions to address gaps in UK programme implementation. 

    

7. In coordination with the relevant RMM Managers, the regional hubs, Head of Programmes, and RMM HQ, contribute to the development and implementation of plans to support compliance with programmatic, RMM, and organizational policies, requirements, and guidelines. Assist the Head of Programmes and relevant Project Managers in following up on compliance-related issues in the UK programmes. 

    

8. Support the organisation, coordination and maintenance of detailed records of documents and activities pertaining to compliance with programmatic and organizational frameworks in UK programmes. Support reporting pertaining to compliance of Country Offices implementing UK programmes to IOM UK and RMM HQ. Collaborate with relevant units and staff to document best practices, after action reviews, and key achievements, supporting knowledge management and visibility of the UK Resettlement Programmes.

    

9. Facilitate observations of the UK Resettlement and Complementary Pathways activities in the Country Offices. Analise and report results to the Head of Programmes to support decision making about capacity building needs and required changes in the procedures relevant to UK programmes. 

    

10. Support the IOM UK management team with KPIs data analysis, performance monitoring, and preparation of performance meetings for donors. Assist with contract management process for the UK Resettlement Programmes, including responding to market engagement and donor queries. Participate in external coordination meetings or donor meetings in a supportive role, providing information or updates as requested.

     

11. In collaboration with RMM Oversight Officer, contribute to strengthening monitoring and evaluation processes and reporting, including identifying key performance indicators and parameters for monitoring UK resettlement programme performance.  Support preparation and updating of knowledge management systems, guidelines, technical tools, programme SOPs and standards for UK Resettlement Programmes in coordination with the relevant programme manager and RMM HQ.

     

12. Apply RMM Protection Mainstreaming Minimum Standards while carrying out monitoring duties and responsibilities and demonstrate the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Standards of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA).  Alert the supervisor or management of any issues of non-compliance to SOPs, RMM Protection Mainstreaming Minimum Standards or IOM Standards of Conduct by IOM personnel or partners.

     

13. Undertake duty travel as needed to participate in meetings, monitoring visits, trainings and other programme activities.

     

14. Perform such other related duties as may be assigned.

Required Qualifications and Experience

Education

• Bachelor’s degree in social science, International Relations, Migration Studies, International Development or a related field from an accredited academic institution with five years of work experience; or,

• High school diploma with seven years of relevant working experience. 

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Relevant experience in supporting projects and coordinating activities, including the provision of remote support to project teams in overseas locations; experience related to resettlement and family reunion is an advantage. 

• Experience with project support functions, including monitoring and evaluation, data collection and analysis, and activity-based budgets. 

• Experience engaging with a range of stakeholders, including donors, government officials and partners.

• Excellent analytical and critical thinking skills, with experience of contributing to project monitoring, compliance reporting, and participation in coordination meetings.

• Experience in such areas as migrant assistance, refugee resettlement, research, monitoring and evaluation, data collection and analysis, or education sector.

• Work experience in IOM or other UN agency is a strong advantage. 

Skills

• Good quantitative and qualitative data analysis skills.

   

• Strong interpersonal and communication skills, and ability to support collaborative working relationships.

• Experience with monitoring methods, techniques and tools.

• Experience with RMM programmes or projects. 

• Knowledge of RMM Frameworks and various activities in the context of RMM operations.

• Attention to detail and ability to organise.

• Self-motivated, objective driven and able to use own initiative and work under pressure with minimum supervision.

• Ability to meet deadlines. 

• Computer/software literate with good knowledge in Microsoft Office.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies