Introduction

The ‘PROSPECTS’ Partnership for Improving Prospects for host communities and forcibly displaced persons (FDPs), was launched by the Government of the Netherlands in 2019 in response to forced displacement crisis, bringing together the International Finance Corporation (IFC), the International Labour Organization (ILO), the UN Refugee Agency (UNHCR), the UN Children's Fund (UNICEF), and the World Bank. The partnership spans eight countries, namely Egypt, Ethiopia, Iraq, Jordan, Kenya, Lebanon, Sudan, and Uganda. Within the framework of the PROSPECTS partnership in Jordan, ILO’s focus is on enhancing the resilience of the country’s labour market and creating better livelihoods and employment opportunities for both Jordanian host communities and Syrian refugees. In 2024, the partnership launched Phase II, building on the results and lessons learned from Phase I (2019–2023) to maximize impact. This new phase addresses core challenges through PROSPECTS’ three original pillars—education and skills, employment and economic inclusion, and protection and social protection—while introducing a fourth pillar on critical infrastructure to respond to evolving needs.

PROSPECTS in Jordan

Under PROSPECTS in Jordan, the ILO focuses on strengthening the labour market and creating sustainable livelihoods for both Jordanian host communities and Syrian refugees. Interventions are structured around three integrated pillars: (1) Education and Learning, through market-driven skills training, recognition of prior learning, and career guidance to enhance employability; (2) Economic Inclusion, which includes improvements to labour market governance and employment placement services, promoting fundamental principles and rights at work; and value chain development using the Access to Inclusive Markets Systems (AIMS) approach (3) Protection and Social Protection, through strengthened social protection schemes for vulnerable groups including expanding social security outreach to workers and tackling child labour. Phase II (2024–2027) of PROSPECTS further expands on lessons learned while introducing new interventions aligned with Jordan’s evolving priorities.

To address some of the labour market’s disconnect between a skilled workforce and limited labour market demands, the PROSPECTS project, under its opportunity fund 'Tasree’ aims to address this through targeted pilots. Currently, 73,000 refugees possess untapped agricultural expertise but remain concentrated in low-productivity, informal segments of the value chain. This stagnation is exacerbated by high input costs, fragmented supply chains, and the adverse effects of climate change, which stifle Jordanian enterprises' growth and limit their ability to access high-value markets. Tasree aims to employ a dual "push-pull" strategy: strengthening enterprise competitiveness and inclusive business models to create demand (pull), while simultaneously equipping vulnerable groups to overcome barriers to market participation (push). By leveraging the collective expertise of the ILO, UNICEF, and UNHCR, Tasree’ seeks to catalyse sustainable, decent employment opportunities that align with Jordan’s Economic Modernization Vision and foster longer-term resilience for both host and refugee communities.

Introduction (continued)

The ILO PROSPECTS team in Jordan seeks to recruit a National Project Coordinator (NOA) MEL Officer to support the implementation of planned interventions under phase II of PROSPECTS and Tasree’. Specifically, s/he will provide programme support for all activities and ensure close coordination with relevant project partners in Jordan for joint interventions.

The incumbent will lead in providing technical guidance on M&E systems to ensure effective data collection, analysis, and reporting for project activities, while working with the project team to ensure timely delivery of PROSPECTS interventions according to agreed work plans and aligned with the ILO rules and regulations.

Reporting lines

The incumbent will report to the PROSPECTS Project Manager in Amman, Jordan. S/he will work in close coordination with the Regional Monitoring, Reporting, and Knowledge Management Officer for PROSPECTS in the Arab States and the Global Monitoring and Evaluation Officer in HQ.

Description of Duties

1. Review and analyse the country’s specific development plans and priorities, socioeconomic data, reports, and other relevant information. Identify potential areas for technical cooperation and provide the Project Manager with a written analysis of the findings.
2. Work very closely with PROSPECTS and Tasree’ technical officers and implementing partners, conduct MEL kick-off sessions with each partner upon entering a new agreement, provide implementing partners with data collection excel sheets, closely monitor and collect data and results, ensuring the integrity of the data and that its collection is undertaken correctly. Undertake missions to project sites independently or accompany others in order to conduct random or planned spot checks and monitoring.
3. Review, verify, and analyse all project data for PROSPECTS and Tasree’ implementation ensuring data integrity, consistency, and completeness, and monitor the progress of project activities. Follow up on delayed documents, clarify information, and answer questions about clearance and processing requirements to support the successful completion of agreed activities.
4. Follow up with relevant project technical officers with counterparts in organizations and line ministries at the national level, partner and executing agencies, government offices, constituents, and in other organizations to expedite implementation and meet targets.
5. Produce high-quality analytical inputs, thematic notes, and data summaries on displacement, decent work, and labour market trends to inform program strategy and donor reporting. Lead the development of technical briefs, progress reports, and statistical overviews to monitor and communicate the impact of Project activities.
6. Support inter-agency coordination efforts linked to PROSPECTS and Tasree’ by preparing data inputs, summary notes, meeting minutes, and follow-up documentation. Participate in the monitoring and evaluation technical working group and thematic coordination meetings, as required.
7. Support the project Admin/Finance Officer with the full operational and financial lifecycle of project interventions by overseeing budget estimates, expenditure forecasts, and resource allocations in alignment with planned activities and targets. In close collaboration with the PROSPECTS/Tasree’ team and partners, contribute to the design and revision of annual work plans and the preparation of budget proposals, ensuring alignment between work plans, activities, budgets, and expected targets/results.
8. Undertake lessons-learned reviews for PROSPECTS and Tasree’ identifying key lessons, good practices, and success stories. Share findings with project staff and wider regional and global teams to inform programme improvements and adjustments.
9. Work in close coordination with the Decent Work Technical Support Team in ROAS, and the Project Manager to ensure compliance with methodological standards for data collection, baselines, assessments, surveys, and the development of theories of change and results-based monitoring and evaluation frameworks.
10. Participate in the preparation of conferences, workshops, training sessions, and consultative meetings, especially the annual PROSPECTS MEL sessions, representing both ILO and the PROSPECTS programme.
11. Prepare and provide quality assurance in the preparation of high-quality project reports, including the project's semi-annual report, the annual MEL Outcome Document, and updates to the project documents (MACP). Lead in responding to national and regional requests for data and reporting, including reporting for Country Programme Outputs (CPOs).
12. Perform other duties as assigned by the Project Manager.

Required qualifications

Education

First-level university degree in business administration, public administration, operations management, education, or a related field is required.

Experience

At least one year of experience serving as a principal MEL Officer for a large-scale, multi-million-dollar programme with the UN, preferably within the humanitarian, development, or educational sectors.

Languages

Excellent fluency and proficiency in English and Arabic, both spoken and written.

Competencies

Candidates interested in the position should consider that the nine core competencies of the ILO, listed below, may be evaluated during the selection process: Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation and Collaboration. Among these nine competences, the following are of particular importance for this position: Customer Orientation, Communications, Collaboration

Technical competencies

• Knowledge of programme and budget, project administration, and evaluation concepts and procedures, and of the mandate and structure of labour market institutions in Jordan.
• Proficient in Microsoft Word, PowerPoint, Excel, web browsers, databases, and analytics and visualisation applications such as Power BI and SPSS.
• Good knowledge of the context and challenges for the project areas of expertise.
• Strong analytical skills and ability to justify requirements and approaches to problem resolution, and good drafting skills.
• Good ability to interpret project information and to identify and analyze problems with implementation.
• Excellent ability to communicate effectively both orally and in writing through the drafting of high-quality reports.
• Demonstrate collaborative and teamwork experience and ability to work effectively with a multicultural and interdisciplinary team, as well as to work on his/her own initiative.
• Ability to work independently, quickly, and precisely, and take initiative and responsibility.
• Ability to work under pressure and to meet the deadline.
• Ability to deal with people with tact and diplomacy.
• Ability to work in a multicultural environment, and gender-sensitive behaviour and attitudes are also required.