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Posted 17 hours ago
Job Description

Work for the IMF. Work for the World.

Would you like to acquire cutting-edge work experience in IT of a prestigious, international financial institution? Are you currently enrolled in a master’s degree in information technology or a related field? The IT Department (ITD) of the International Monetary Fund (IMF) is offering multiple internship opportunities that may be the right fit for you! ITD internships are full-time paid HQ-based opportunities for graduate students to learn and contribute for a period of 3 months from June to August 2026.

Organizational Background

The Information Technology Department (ITD) at the IMF is more than just a support function; it is a critical catalyst for change. We champion the seamless integration of cutting-edge technology solutions, ensuring the IMF's mission is propelled by innovation and efficiency.

Within the IT department, the Information Security and Governance (ISG) division and other first-line cybersecurity teams stand as the guardians of integrity and a beacon of trust. We are not just about managing risks; we are about envisioning, enabling, and implementing a secure future for global economic stability. Our teams are dedicated to:

  • Crafting and executing a forward-thinking and resilient Cybersecurity Strategy.

  • Enacting inclusive governance that balances security needs with operational fluidity.

  • Developing policies and standards that stay ahead of the threat landscape.

  • Ensuring compliance, resilience, and agility in our cybersecurity posture.

  • Engaging in relentless evaluation, management, and tracking of cybersecurity and digital risks linked to the utilization of the IMF’s information assets, ensuring a secure operational framework.

  • Continuously enriching our annual information security culture, awareness, and education initiative, fostering a security-conscious environment across the organization.

  • Administering a compliance management program dedicated to maintaining firm adherence to the IMF's information security policies and standards.

  • Preserving a solid enterprise security reference architecture that acts as a safeguard for the IMF's information assets against pertinent threats.

  • Engineering, implementing, and sustaining secure and resilient technological solutions, spanning both on-premises and cloud infrastructures, to support the IMF's mission.

  • Overseeing cyber threat intelligence, and incident management, digital forensics, and investigations, alongside championing innovation in cybersecurity practices to achieve operational excellence and deliver value promptly.

As we expand our efforts to serve the IMF's staff and its members more effectively, we invite seasoned cybersecurity professionals to our elite cybersecurity teams. We are looking for individuals with the requisite skills and expertise to address the current and forthcoming cybersecurity and business challenges faced by the IMF.

Job Summary

The AI-Enabled Cybersecurity Intern will support the design and development of an internal Information Security Policy Chatbot that also functions as a cyber change management assistant for upcoming cybersecurity initiatives. The chatbot will serve as a single, trusted source for IMF staff to obtain clear, consistent, and policy‑backed guidance, along with practical howto support for adapting daily work practices to new security requirements.

As a cyber change management assistant, the chatbot will:

  • Answer frequently asked questions (FAQs) related to information security policies

  • Provide stepbystep howto guidance for secure practices

  • Guide users through decision trees to support policycompliant choices

  • Assist with basic troubleshooting related to new cybersecurity controls

The intern will work closely with the Information Security Awareness team to translate formal policy and governance guidance into a user‑friendly, conversational experience. Using the Fund’s internal AI tools and platforms, the intern will help design conversational flows, structure policy content for AI consumption, and support testing and refinement of the solution to ensure accuracy, usability, and consistency with IMF security standards. This internship offers handson experience at the intersection of cybersecurity, artificial intelligence, and organizational change, providing a unique opportunity to contribute to a highvisibility, impactdriven initiative at the IMF.

Major Duties and Responsibilities

  • Chatbot development: Build, configure, and refine a chatbot using Microsoft Copilot Studio and other internal AI tools. Develop user-centric conversational flows to effectively handle end-user inquiries related to information security policies, standards, and procedures. This includes FAQs, decision tress, and troubleshooting guides. Create message variations, fallback responses, and multi-turn dialogues to improve usability. Apply prompt engineering best practices to optimize chatbot output quality.

  • Knowledge Base Engineering: Prepare, clean, and structure policy documents for Ai ingestion including tagging, metadata creation, and content organization. Map real-world employee scenarios and common questions to relevant policies and standards to ensure accurate, context-aware responses. Support continuous improvement of the policy knowledge base by identifying gaps or ambiguities.

  • AI Model Testing, Evaluation, and Enhancement: Conduct systematic testing of chatbot responses for correctness, clarity, and risk alignment. Collaborate with the Information Security Team to perform red team testing to identify potentially unsafe or inaccurate outputs. Assist with implementing versioning, release notes, and iterative updates.

  • User Experience and Testing: Conduct scenario-based and user-centric testing to validate chatbot accuracy, clarity, and policy alignment. Help create documentation and user guidance for the chatbot launch. Help gather user feedback via surveys, interviews, and pilot tests. Contribute to UX design elements such as tone, persona, and conversation style.

  • Project Support and Cross Team Collaboration: Assist the Information Security Awareness team with research, benchmarking, and best practices. Coordinate inputs from multiple stakeholders to ensure the chatbot reflects the latest policy updates. Support integration of the chatbot with other internal IMF platforms/tools as needed.

Coursework/Technical Skills

  • Coursework in IT fundamentals, cloud security, cryptography, network security, database security, application security, etc.

  • Familiarity with prompt engineering and chatbot of conversational AI frameworks.

  • Machine Learning, including Natural Language Processing, conversational systems, model evaluation, and ethical AI.

  • Data Structures and Algorithms for structuring knowledge bases and conversational flows.

  • Data Processing & Structuring for data cleaning, meta data tagging, and content governance. Experience with vector stores, embeddings, and retrieval-augmented generation (RAG).

  • Secure Software Development & SDLC

  • Enterprise Information Systems to understand IT service management and organizational IT workflows.

  • Experience or exposure to Microsoft Copilot Studio

  • Experience of exposure to Automation and Tooling with Microsoft Power Platforms (e.g., Power Automate workflow creation, Power Apps) and API integration is preferred.

  • Chatbot Development experience including a working knowledge of conversational design tools

  • Familiarity with Cloud and Security Technologies. Familiarity with Azure security services.

  • Development Skills (optional but valuable) including Python, JavaScript, or C#. JSON/YAML for structuring chatbot components.

Soft Skills

  • Strong writing skills, conceptual skills. Ability to produce clear, concise, policy-aligned explanations for non-technical audiences.

  • Strong analytical and problem-solving skills. Ability to interpret technical security policies and extract actionable guidance. Strong sensemaking ability to map real-world user scenarios to formal policy language. Ability to conduct systems thinking to understand how people, technology, and policy interact.

  • Skilled at conducting user interviews and translating feedback into design improvements

  • Excellent communication and collaboration skills, with the ability to work in a team environment.

  • Ability to translate complex technical security issues into understandable terms for non-technical stakeholders.

Qualifications

To compete for an IT internship, at a minimum you must:

  • Be enrolled in a Master’s degree program in a relevant field, such as information technology (computer science, information systems management), data science, or business administration.

  • Be in student status at the time of the internship. Only those students who will return to school upon completion of their internship assignments would be considered.

  • Be in good academic standing.

  • Have an excellent command of English (both written and oral).

  • Show an interest in, and aptitude for working in a multicultural environment.

Duration of internship

  • Internship assignments are up to 3 months.

Compensation and Benefits

  • competitive salary.

  • round-trip economy class air travel to Washington, D.C. from their duty station (university).

  • short-term visa may be provided for non-US and non-resident eligible candidates.

  • short-term limited medical insurance coverage per the eligibility guidelines.

To be considered, your application must be submitted via Workday and include:

  • Fully completed application form.

  • Responses to all questions.

  • A personal CV/Resume, as an attachment.

  • A recent transcript for the university program in which you are currently registered (showing your current status and recent grades).

Selection Process:

After submitting your application, you will receive a system-generated acknowledgement. Only candidates who are identified for further consideration will be contacted for next steps. Incomplete applications will not be considered. Interns are selected on a competitive basis. Candidates are short-listed based on their qualifications, their field of specialization, their academic performance record, and their interest.

Department:

ITDSGGR Information Technology Department Information Security & Governance InfoSec Gov., Risk, Compliance & Data Security Section

Hiring For:

A09

The IMF is guided by the principle that the employment, classification, promotion, and assignment of staff shall be made without discrimination against any person. We welcome requests for reasonable accommodations for disabilities during the selection process. Information on how to request accommodations will be provided during the application process.

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