The IOM Malaysia Country Office implements a diverse portfolio of projects covering migrant protection and assistance, immigration and border governance, counter-trafficking, labour migration, business and human rights, migrant training, and private sector engagement to promote responsible business conduct and the protection of migrant workers in global supply chains. 

Under the overall supervision of the Chief of Mission and the direct supervision of the National Programme Support Officer, NOA, and in close coordination with relevant units within the IOM Malaysia Mission, the incumbent will support the implementation of programme activities through effective information management and data support functions.

1. Support data collection activities across programmes by configuring, using, and maintaining data collection tools (e.g. surveys, forms, trackers), in line with IOM standards and project indicators.
2. Process, clean, and validate quantitative and qualitative data from multiple sources to support accuracy, completeness, and reliability for operational and reporting purposes.
3. Maintain and update programme databases and information systems, including timely data entry, regular backups, and adherence to IOM data protection, confidentiality, and ethical standards.
4. Carry out data analysis to support programme monitoring, decision-making, and reporting, including trend analysis and disaggregation by key variables (e.g. sex, age, location, vulnerability).
5. Support Monitoring and Evaluation (M&E) activities by assisting with baseline, midline, and endline assessments, indicator tracking, and routine results monitoring in line with IOM’s Results Framework.
6. Prepare data visualizations and dashboards (e.g. charts, maps, infographics) to present information in clear, accessible formats for internal and external stakeholders.
7. Contribute data inputs and visual materials to narrative and analytical reports, including donor reports, situation updates, factsheets, and internal briefs.
8. Coordinate with internal teams to support alignment and integration to data needs across projects.
9. Liaise with external stakeholders and partners (government counterparts, implementing partners, UN agencies) to support data sharing and information exchange, as appropriate.
10. Support capacity-building efforts by assisting with training and guidance for staff and partners on data collection tools, information management processes, and data quality practices, as needed.
11. Perform other related duties as assigned.

EDUCATION
 

• High school diploma with six years of professional experience; or,
  Bachelor’s degree in Information Management, Data Science, Computer Science, Statistics, Mathematics, Social Science, or related fields from an accredited academic institution with four years of relevant professional experience.

EXPERIENCE
 

• Experience in data collection, information management and supporting report writing is essential.
• Experience in supporting the implementation of development and/or humanitarian projects is desirable.         
• Experience in liaising with governmental authorities, national/international institutions, United Nations agencies, and non-governmental organizations is an advantage.
•  Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups is an advantage.
• Prior work experience in international humanitarian or development organizations, in a multi-cultural setting, is an advantage.

SKILLS
 

• Proven experience in supporting data collection, processing, analysis, and management of datasets and databases.
• Proficiency in data analysis and visualization tools (e.g. Tableau, Power BI, Excel, Kobo, ODK); knowledge of Python or other programming languages is an advantage.
• Strong computer skills with the ability to quickly learn and adapt to new information management and administrative systems.
• Ability to multitask effectively across data, administrative, and logistical tasks in a fast-paced environment.
• Demonstrated ability to contribute to clear technical and analytical documents for diverse audiences.
• Strong organizational skills with attention to detail and data accuracy.