Mission and objectives

The mandate of the United Nations Interim Administration Mission in Kosovo (UNMIK) was established by the Security Council in its resolution 1244 (1999). The primary and overarching objectives of UNMIK are to ensure conditions for a peaceful and normal life for all inhabitants of Kosovo, strengthen and consolidate peace, security, and stability, and promote and protect human rights for all people.

Context

All references to Kosovo shall be understood to be in the context of Security Council Resolution 1244 (1999).

Task Description

Under the direct supervision of the Chief Medical Officer, the UN Volunteer will undertake the following tasks: Task description Within the delegated authority and under the supervision of Chief Medical Officer or his/her designated mandated representative(s), the UN Volunteer Medical doctor will undertake the following roles and responsibilities: Clinical Duties: Provide primary health care services to UN staff and their eligible dependents including cases under observation in Mitrovica dispensary; Provide emergency medical services including prehospital and advanced cardiac life support in response to accidents or life-threatening medical conditions prior evacuation to the next level of medical care, Be on standby for emergencies when and as required; Referral and follow up of patients in outside medical facilities. Facilitate access to specialists and necessary investigations in receiving medical facilities to ensure proper care of the staff and dependents. Escort patients in medical evacuations as and when required. This includes in-trip medical care; Coordinate with Pristina clinic for awareness and health prevention campaigns. Covid19 cases management. Medico Administrative duties: Undergo the necessary trainings organized or recommended by UNMIK Medical Unit; Follow up on medical reports and other documentations for patients under care in contracted facilities; · Perform medico-administrative tasks like data entry in EarthMed, advising staff on medical rules and regulations, sick leave, travel clearance, medical statistics, Accompanying the chief medical officer in assessment visits of medical facilities; Ensure the readiness of UNMIK medical facility in Mitrovica. This includes working with the nurse to keep an updated stock of medications and disposables, regular check of the equipment and ambulance serviceability; Under the supervision and instruction of the Chief Medical Officer, the UNV Medical Doctor may liaise with designated Medevac /referral hospitals, KFOR hospitals.

Competencies and values

• Professionalism: demonstrated understanding of operations relevant to UNMIK; technical capabilities or knowledge relevant or transferrable to UNMIK procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and UNMIK in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority; • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNMIK’s mission and vision, as well as to the UN Core Values.

Living conditions and remarks

Kosovo is a family duty station. Located in the Balkans mountain range of South Eastern Europe, the climate is continental, with warm summers and cold, snowy winters. Houses/Apartments are easily available and generally have electricity and running water, although this may not be 24hrs. Costs are reasonable, but vary according to location, i.e. city centre or outlying villages. Upon arrival, you will reside in a hotel or apartment until you get permanent housing. The UNV Support Office can assist in helping you identify suitable housing. There are not any specific health problems associated with Kosovo, and no vaccines are required prior to arrival. UNMIK provides a clinic for its staff, should anyone fall ill. Foods and dietary needs of all kinds are provided for in the many supermarkets. There are marketplaces that cater in fruits and vegetables, and bakeries offer some exquisite pastries and breads. Fresh fish and meats are also easily available.