Mission and objectives

Established in 1951, the International Organization for Migration (IOM) is the leading intergovernmental organization in the field of migration and is committed to the principle that humane and orderly migration benefits migrants and society. IOM is part of the United Nations system, as a related organization. IOM supports migrants across the world, developing effective responses to the shifting dynamics of migration and, as such, is a key source of advice on migration policy and practice. The organization works in emergency situations, developing the resilience of all people on the move, and particularly those in situations of vulnerability, as well as building capacity within governments to manage all forms and impacts of mobility. The Organization is guided by the principles enshrined in the Charter of the United Nations, including upholding human rights for all. Respect for the rights, dignity and well-being of migrants remains paramount.

Context

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. In Türkiye, IOM works with the Presidency of Migration Management (PMM) as well as with other national and local stakeholders towards providing migration management technical support and facilitating the implementation of existing migration processes, especially related to migrants in vulnerable situations in the context of mixed migration flows. Under the direct supervision of the Senior Programme Associate under Migration Protection Unit (MPX), the incumbents will be responsible for providing interpretation services at multiple premises where migration management procedures are implemented (including but not limited to Provincial Directorates of Migration Management (PDMM) offices), facilitating the communication between state officials, service providers, and migrants. They will also be responsible for performing other related duties as assigned. The incumbents will undertake the assigned tasks and responsibilities in close communication with respectful provincial authorities.

Task Description

Under the Migration Protection Unit (MPX), the national UN Volunteer will perform the following tasks: • Provide support to provincial authorities and relevant beneficiaries, with a flexible work schedule totaling 40 hours per week. This may include workdays exceeding 8 hours, as well as night shifts and weekend work, depending on operational needs. • Provide interpretation services between Farsi-Turkish (and vice versa), while ensuring accurate and complete communication between the interviewer and the beneficiary and maintaining strict impartiality throughout the process by refraining from altering the message or adding personal opinion. Deliver all interpretations in a professional, neutral, and confidential manner. • Preferably, provide interpretation services between Urdu–Turkish(and vice versa), while ensuring accurate and complete communication between the interviewer and the beneficiary and maintaining strict impartiality throughout the process by refraining from altering the message or adding personal opinions. Deliver all interpretations in a professional, neutral, and confidential manner. • Assist with on-demand written translations between Arabic and Turkish, as required. • Adhere to the IOM Standards of Conduct and the Confidentiality Agreement, consistently presenting a professional appearance and a respectful, migrant-friendly attitude. Ensure the privacy and confidentiality of beneficiaries’ medical and personal information are upheld at all times with discretion and care. • Promptly notify management of any challenges or concerns arising during daily tasks, and proactively offer suggestions to enhance efficiency and improve the quality of client services. • Carry out related additional tasks or responsibilities as assigned when needed.

Competencies and values

Values: • Inclusion and respect for diversity: Respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. • Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies - behavioral indicators level 1 • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. • Delivering Results: Produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes. • Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate. • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work. • Communication: Encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Living conditions and remarks

This is a volunteer assignment, not employment. By sharing your time, energy, and talents, you can support communities in need and become part of something greater than yourself — a global movement for peace, development, and humanitarian aid. Volunteering strengthens trust, solidarity, and reciprocity among citizens, and it can promote a sense of belonging and purpose. The UN Volunteer will be based in Izmir and responsible for arranging her/his own housing and other living essentials. The incumbent will be based in the Airport as interpreter of IOM team and will require to adapt to flexible working hours including working night shifts. The full entitlements at the duty station: https://app.unv.org/calculator. The complete UN Volunteer Conditions of Service: https://explore.unv.org/cos The Summary of UNV Entitlement (National Youth): Disbursing in local currency ● Current Monthly Living Allowance (MLA) is USD 1291 (disbursing in Turkish Lira) As per the UN’s diplomatic mission status, it is not included in the National Security Institution’s (SGK) system, but can only be initiated on a private basis by UN Volunteers. ● Private insurance: Health, dental, life and dismemberment (100%) coverage by CIGNA ● Entry allowance: USD 400 ● Exit allowance: USD 134 per month and upon the satisfactory completion of assignment ● Annual leave: 2.5 days accrued per calendar month ● Free access to different learning platforms and UN & UNV network Important note: An additional IOM security clearance for the shortlisted candidates will be required for this assignment. Notes: 1) The allowances are in no way to be understood as compensation, reward, or salary in exchange for the volunteer work. 2) It's important to note that UNV assignments are volunteer assignments, not employment. The purpose of the allowances and entitlements paid to UN Volunteers is to enable UN Volunteers to sustain a secure standard of living at the duty stations in line with United Nations standards without incurring personal costs. The allowances are in no way to be understood as compensation, reward, or salary in exchange for the UN Volunteer’s service. Contingent on specific eligibility criteria, location of the volunteer assignment, and contractual type and category, the payment of allowances will begin from the date of Commencement of Service For more information on entitlements please read the Condition of Service (https://explore.unv.org/cos). In addition to the specific requirements set out above, candidates for these UN Volunteer assignments will be subject to background checks, confirmation, and clearance provided by the United Nations Department for Safety and Security (UNDSS) and IOM.