Org. Setting and Reporting

The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the Director-General of UNON is the representative of the Secretary-General in Kenya. UNON supports programme implementation of the United Nations Environment Programme (UNEP),the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices in Kenya and elsewhere, by providing administrative, security, conference and information services. For more information, visit www.unon.org. This post is located in the Human Resources Management Service (HRMS), Division of Administrative Services (DAS), UNON. Under the general supervision of the Data Specialist the incumbent will perform the following duties:

Responsibilities

1. Assists in developing Human Resources (HR) insight reports for clients using SAP (Systems Applications and Products) reports, Business Intelligence (BI), Customer Relationship Management (CRM/iNeed) tool and Recruitment and Learning/Performance Management (Inspira) platform: • Serves as HRMS Business Intelligence Power User; • Assists in designing, developing and implementing standard reports on a monthly, quarterly and yearly basis to support the information requirements of management and the global staff community; • Assists in testing of a variety of newly designed SAP reports before implementation and interacts with the ERP system team to report bugs where necessary; • Assists in reporting in the SAP system, HR data validation and cleansing; • Extracts, prepares and reviews data from SAP and Legacy ERP (IMIS) systems and the HRMS scorecard application to ensure validity and accuracy of data; • Resolves end user reporting problems in UN corporate applications; 2. Operation Support Desk: • Receives, processes and approves Index Number Requests as Global Index Administrator in ERP system for staff, non staff and others; • Troubleshoots issues relating to Global Index requests and HR Mini-master Personnel Actions; escalate via the internal CRM to OHRM where necessary; • Communicates with clients on the status of their requests; • Assists as HRMS IT Focal Point; • Reviews and updates the HRMS intranet content; • Participates as Information and Communications Technology Service (ICTS) liaison focal point for various support, including but not limited to bulk orders of HRMS computers; • Participates as Information Technology (IT) critical staff for Business Continuity Plan (BCP) and maintains records of BCP equipment in HRMS. 3. Staff development and career support training: • Provides support and training for Inspira ePerformance and workforce management; • Provides first and second level support on Inspira, performance management and Inspira learning courses; escalates third level support Inspira related issues to the Inspira support team where necessary; • Provides technical support related to recruitment activities in Inspira across the board; • Provides training relating to Global Index requests and HR Mini-master Personnel Actions; • Provides support for Consultant /Individual Contractor iNeed ticket and work orders; • Assists in the organization and conduct of training courses and workshops; • Liaises with colleagues within HRMS, client offices and Inspira support where necessary. 4.General: • Undertakes research on a range of HR related issues and prepares notes/reports; • Assists in the preparation of information circulars for HR related issues; • Provides general office support services; processes, drafts, edits, proofreads and finalizes for signature/approval, a variety of correspondence and other communications; performs budget preparation input monitoring and implementation in SAP, etc; • Generates and prepares reports pertaining to entitlements in line with Staff Rules and Regulations concerning travel entitlements, currency of payment of emoluments and rental subsidy; • Monitors issues on conditions of service of staff and advises the supervisor of any developments. • Performs other duties as required.

Competencies

• PROFESSIONALISM: Knowledge of internal policies, processes and procedures generally and in particular those related to human resources. Ability to undertake research and gather information from standard sources and to work well with figures including ability to analyze and understand HR data. Ability to design reports from multiple sources into one reliable one. Demonstrated ability to apply judgment in the context of assignments given and discretion, resourcefulness and ability to deal proactively and tactfully with offices throughout the organization. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. • TECHNOLOGICAL AWARENESS: Keeps abreast of available technology. Understands applicability and limitation of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology. • CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Education

Completion of high school diploma or equivalent is required. Additional training in Certification of HR and SAP (Systems Applications Products) and (Enterprise Resource Planning) ERP courses is highly desirable.

Job - Specific Qualification

Not available.

Work Experience

A minimum of seven (7) years of experience in information technology, information management, human resources management, administration or related area is required. The minimum years of relevant experience is reduced by two years for candidates who possess a first level University degree. Experience with self-service analytics and data visualization applications (MS PowerBI, Qlik, Tableau or similar) is desirable. ERP (Enterprise resource planning) or SAP (Systems Applications and Products) data reporting experience is desirable. A minimum of three (3) years of experience developing HR dashboards is desirable.

Languages

Assessment

Evaluation of qualified applicants may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This position is temporarily available until 30th September 2026. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment. External candidates will be considered only when no suitable internal candidate from the duty station is identified. The candidate is responsible for any travel expenses incurred to take-up the appointment. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Internal Applicants – when completing the PHP, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.