Background on South East Asia and the Pacific Multi-Country Office (EAPMCO): UNOPS South East Asia and Pacific Multi Country Office (EAPMCO) supports, develops and oversees the UNOPS portfolio of projects in South East Asia and the Pacific. EAPMCO was established in January 2023 following the merger of the Thailand Multi-Country Office, which covered 20 countries across North East Asia, South East Asia and the Pacific, and the Cambodia Multi-Country Office, which covered 4 countries South East Asia - 3 countries in the Mekong Sub-region (Cambodia, Lao PDR and Vietnam) and the Philippines. EAPMCO currently covers 24 countries across North East Asia, South East Asia and the Pacific. With its head office in Bangkok, the Multi-Country Office comprises eight EAPMCOs: EAPMCO Thailand, EAPMCO Indonesia, EAPMCO Pacific Operations Cluster, EAPMCO Papua New Guinea, EAPMCO China, EAPMCO Vietnam, EAPMCO Mekong and EAPMCO Philippines. In 2024, the UNOPS EAPMCO implemented projects worth more than USD 80 million, in the areas of Energy Transition, Digital Transformations, Sustainable Environmental Management, Climate Change, Waste Management, Rule of Law and Access to Justice, Water, Sanitation and Hygiene (WASH), Post Conflict Reintegration, Emergency Relief, Post COVID19 Economic Transformations, and Health, through HR, procurement, construction, contract management, fund and program management services. The Multi Country Office head office in Bangkok provides strategic direction, operational support, delivery oversight and assurance of the excellence of business processes and quality standards across all of the entire Multi Country Office locations. It is also responsible for developing, delivering and managing the portfolio of engagements in the country of the MCO location itself. |
Job Specific Context The Project Management Office (PMO) is a section under the Programme Management Unit (PMU). The PMO works closely with various functions within EAPMCO to support the MCO to deliver successful projects, providing appropriate oversight, relevant advice, and guidance to projects. The functions and services of the PMO include:
Under the direct supervision of the Head of Programme Management Office (PMO), the incumbent will work to ensure that relevant UNOPS policies, processes, and methods are followed and practiced across all projects within the MCO. The incumbent will actively contribute to moving EAPMCO toward achieving its mission-focused goals and objectives. |
Job Highlight This role offers a unique opportunity to contribute to the strategic oversight and improvement of project management practices within a dynamic multi-country office. The position provides exposure to a diverse portfolio of projects, interaction with various stakeholders, and the chance to enhance project success rates through effective implementation of PMO standards and best practices. |
Role Purpose The PMO Senior Analyst plays a crucial role in ensuring project compliance, oversight, implementation support, and providing relevant guidance, and driving continuous improvement in project management across the EAPMCO. The incumbent will support the Head of PMO in fostering a culture of excellence in project delivery, contributing to the overall effectiveness and impact of UNOPS projects in the region. |
Summary of functions:
Development and planning
Set-up and closure
Monitoring and reporting
Oversight and quality assurance
Knowledge management and innovation
Data management
Provide appropriate levels of support during engagement development, ensuring the implementation of appropriate standards, tools, and best practices in line with UNOPS policies and procedures.
Provide support to the Head of PMO and the Head of Programme with the set-up of proper project governance in line with the PMM, including the timely establishment of Project Boards
Assist project planning, ensuring that a realistic timeline is established, covering DNP for Infra projects, with adequate floating time factored in
Follow up and ensure that handovers from the Business Development team to the Project team are carried out as per the Guide
Support the development of high-level PMO Unit plans
Support Project Managers with the setup of new projects in oneUNOPSprojects, including project classification, advancing projects to the operational stage, project structure, developing expenditure forecasts, and other requirements.
Coordinate the development of various implementation plans required for projects
Monitor timely submission and implementation of closure plans by PMs
Guide project teams on the timely completion of project closure activities.
If assigned, act as Project Closure Manager and lead project closure activities.
Ensure regular review of project status against key performance criteria such as scope, cost, schedule and quality.
Develop standard tracking systems and tools to facilitate monitoring of project progress and performance.
Provide periodic analysis of delivery data and share it with the Project team and Management as appropriate
Support the Head of the PMO (and relevant Country Managers) with necessary project analysis reports and information to support areas relevant to the project management team
Monitor timely submission of client reports, exception reports and internal reports
Coordinate and complete internal UNOPS reporting (MCO, Regional Office, Corporate) and external UN reporting (UNINFO, UNCT, etc.)
Support with tracking and reporting of country strategies
Support and coordinate the implementation of requests or initiatives relevant to project management from the Regional Office, IPAS, and HQ Teams, as required.
Perform regular quality assurance activities for assigned projects, including ensuring compliance with UNOPS-defined standards for programme/project management.
Coordinate quality reviews of programme/project documents and financial and programmatic deliverables.
Provide quality control for management products (project documents, reports, etc.).
Provide routine oversight and analysis of delivery data within the dashboard system, using the UNOPS ERP system as required.
Identify and anticipate potential risks and issues and advise mitigating measures to the Head of PMO in a timely manner.
Support PMs and project teams with UNOPS tools, templates, and systems as required.
Support key stakeholders to continuously identify and improve operational processes relevant to project implementation.
Contribute to the design and delivery of capacity building initiatives, while focusing on UNOPS project management standards and requirements
Organize periodic lessons learnt workshops and disseminate learnings across the MCO
Participate in, and advocate PMs' participation in, relevant Communities of Practice.
Actively interact with PMs and the wider PM community to share case studies, lessons learned, and best practices in the Knowledge System.
Contribute to the oversight of lessons learned procedures, ensuring that lessons learned are shared in a timely and appropriate manner.
Support the PMO in developing concise, audience-appropriate, data-driven reports and dashboards to guide management decisions.
Support the PMO with data collection, structuring, quality management, analysis and presentation, in relation to policies, processes, and project implementation
Work with Project Managers to identify data analysis and visualization needs to develop tailored processes and tools to address the data quality and integrity needs
Design, conduct, document, and present analyses on complex and connected data to support better project and financial management, project performance analysis, and support PMO and MCO management in making informed decisions
Other related technical and analysis support as required
Impacts of results
The incumbent directly impacts the achievement of project results by assisting the Head of PMO to implement effective project management methods and strategies, reduce risks, cut costs, and improve success rates. The incumbent, on behalf of the PMO, will support the improvement of the maturity of project management within the MCO. This consequently reinforces the visibility and image of the UNOPS as an effective service provider in project services and management and strengthens its competitive position as a partner of choice in sustainable development and project services.
Project Management
Data Analysis
Stakeholder Management
Risk Management
Quality Assurance
Reporting & Analysis
Knowledge Management
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. |
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. |
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). |
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. |
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. |
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. |
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. |
Minimum advanced university degree (Master’s or equivalent) or higher degree in Project Management, Finance, Business Administration, Engineering, International Relations, or related field is required OR
A first university degree (Bachelor’s or equivalent) in above-mentioned fields with two (2) additional years of relevant experience may be considered in lieu of an advanced degree or higher degrees OR
Completion of high school/secondary school equivalent with six (6) additional years of relevant experience may be considered in lieu of an advanced degree or higher degrees
Applications received after the closing date will not be considered.
Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
Terms and Conditions
For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.