Org. Setting and Reporting

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Policy and Compliance Monitoring Officer is responsible to the Head of Policy & Compliance Monitoring Section

Responsibilities

Proposes, develops, maintains and monitors effectiveness and implementation of the Agency’s standard policies, operating procedures, manuals, instructions, guidelines related to procurement, supply chain, and general administration services to obtain Best Value for Money for the Organization; ensuring they reflect changes in the regulatory and operational environment. Proposes methodologies/ tools/documentation to ensure standardization and streamlining of procedures to gain into efficiencies and best serve internal clients, while maintaining strict adherence to financial rules and regulations. Oversees, monitors and promotes compliance with regulatory frameworks in procurement and administration, contractual and other areas under CSSD scope, such as inventory and stock management, etc. Ensures and maintains integrity of data available in information systems (ERP, e-tendering tool etc.). Undertakes regular verification of information systems integrity and confidentiality of sensitive information. Conducts corrective actions as necessary to ensure data are accurate and updated. Clears updates for UNSPSC codes, material list Business Partners profiles, etc. Grants access rights as appropriate to information systems. Maintains critical statistical reports Agency-wide for activities related to procurement, supply chain, fleet management and general administration services. Customizes a variety of key reports and provides statistical information as requested by internal clients and external stakeholders such as auditors and donors. Provides guidance to staff in Headquarters and Field Offices on searching and retrieving statistical data from information systems. Coordinates/reviews/conducts research, analysis, reports, surveys as transversal support to other sections to facilitate strategic decisions to be taken. Promotes a culture of compliance, accountability, ethical behavior, and transparency within the organization by conducting internal reviews from a compliance and quality assurance perspective and assistance visits; identifies abnormalities and areas of risk; makes recommendations to the Head of Section for corrective actions and new measures to strengthen the internal controls. Develops/proposes and monitors performance compliance indicators and determines with relevant stakeholders action plan to improve performance. Prepares and/or coordinates the responses to audit reports and addresses any alleged violations of the Agency’s financial rules, regulations and policies related to procurement, supply chain, fleet management and general administration services. Monitors implementation of mitigation measures pursuant to auditors’ observations. Contributes to the development and delivery of training programs in the areas of procurement, supply chain; analyses results and identifies skill gaps and training needs including best practices. Oversees the implementation and monitoring of inventory management policies and procedures across all Field Offices to monitor and analyze slow-moving, dormant, and expired stock to reduce waste and improve inventory turnover. Uses findings to guide strategic decisions and ensure compliance with inventory policies. Establishes escalation protocols for high-risk inventory issues and ensures timely resolution through field office collaboration. Leads the strategic enhancement of inventory management protocols during emergency responses, ensuring agility and compliance under pressure. Monitors stock rotation, using data from SAP and expiry reports. Escalates to the relevant stakeholders’ high-risk inventory issues and coordinates with field offices to resolve them quickly. Develops, proposes/ and monitors performance indicators and determines, with relevant stakeholders, an action plan to improve performance. Uses the data to spot problems, improve stock flow and expiry tracking, and share results with leadership to guide better decisions. Oversees and manages coordination with the Field Office on the submission of the Inventory cases to the HQ Property Survey Board.

Competencies

Relating and Networking. Planning and Organizing. Leading and Supervising. Managing Performance and Developing People. Accountability. Client orientation.

Education

A first university degree from an accredited educational institution in business administration, engineering, computer science, public administration, procurement, supply chain management, contract law, auditing or related area.

Job - Specific Qualification

Not available.

Work Experience

A minimum of six years of progressively responsible professional relevant work experience in systems analysis, business analysis, procurement, contract management, supply chain management, administration, auditing or a related area is required. Are you a registered Palestine refugee? If yes, please provide your Ration Card Number. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below? it is required Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below. it is required Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organizations, academic institutions, political organizations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.

Languages

Assessment

Shortlisted candidates will sit for technical test and competency-based interviews.

Special Notice

Type of Contract: Fixed Term Appointment for 1 year, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need." Grade and Salary: Grade 16 Monthly basic salary JD 1098.90. Other benefits: Other benefits include a monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: - 2 days of sick leave for each completed month of service. - 14 weeks of Maternity Leave. - 2 weeks paternity leave. This vacancy notice is open to INTERNAL CANDIDATES ONLY. Only candidates residing in Amman, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded. - The incumbent may be required to travel in the Agency’s area of operations. - The incumbent may be required to work outside normal duty hours and on call basis. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. Only applications that have been fully completed in UNRWA's online e-recruitment system Inspira will be considered, and no late applications will be accepted. The Personal History Profile (PHP) should be completed with full work experience under the experience tabs as per the requirements in the Job Opening. All university degrees must also be stated where applicable. UNRWA personnel must ensure adding their contract type and grade level. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Given the large pool of applicants, only short-listed candidates will be contacted for further assessment. Applicants applying for positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Providing incorrect or misleading information on an application form will result in the immediate disqualification of the candidate. Advertisements published in English will only accept applications in English, other language submissions including Arabic will not be considered. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post, when the need arises. Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reasons of misconduct or of staff who separated while a misconduct process was pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct is underway; and those individuals may be prohibited from employment with the United Nations. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.