Job Overview: The Adult Education Program Supervisor oversees the daily operations of the IRC in Atlanta’s Adult Education programming specifically focused around Gwinnett County sites, currently in Norcross and Buford. The IRC in Atlanta’s Adult Education programs include Integrated English Literacy and Civics instruction, Job Readiness Trainings, Digital Literacy Courses, Cultural and Community Orientations, and Citizenship Preparation. The Supervisor will manage full-time and part-time staff, interns, and volunteers as they coordinate, lead, and implement these instructional services. The Supervisor is responsible for maintaining effective curricula and teaching best practices across program areas. This is a full-time, exempt, 37.5-hour position reporting directly to the Adult Education Manager.

Major Responsibilities:

Responsibilities include, but are not limited to:

• Ensure the delivery of high quality, effective adult education services to clients, specifically in the Gwinnett County area, through the development and refinement of curricula and operational oversight. Proactively ensure the department is providing effective, research-based instruction to clients.
• Continual assessment of Integrated English Literacy and Civics Education (IELCE) curriculum, identify improvements, and implement refinements to support the delivery to English language learners.
• Conduct student outreach, recruitment, intake and orientation, and support retention efforts for IELCE programming.
• Ensure compliance with program standards and grant requirements through accurate completion and tracking of student registration, pre- and post-assessments, student education plans, daily attendance, and other instructional data metrics.
• Recruit, screen, interview, and onboard volunteers and interns to support Adult Education programming and support the training and day-to-day management of those volunteers and interns.
• Proactively engage in cross-project resource and community partnership development through proposal development. Research funding opportunities, build relationships, and represent IRC within the community.
• Supervise the team in accordance with IRC’s People Manager Standards.
• Monitor Adult Education program services to promote compliance with all program standards and grant requirements. Includes the accurate tracking of client progress, outcome indicators, grant deliverables, and budgets.
• Assist in preparation of program reports (quantitative and narrative) as required by funders.
• Maintain ongoing communication with IRC management on the status of adult education programs and provide timely reports on client progress, program successes and needs, and staffing.
• Other duties as assigned.

Job Requirements:

Education: Bachelor’s degree required; graduate degree (M.A., M.S., M.Ed. or higher) in education, TESOL/ESOL, or social work strongly preferred.

Work Experience:

• Minimum three (3) years of nonprofit program coordination or equivalent.
• Minimum two (2) years of teaching experience working in an education setting with multicultural populations and/or refugees.
• Minimum of one (1) year supervising and managing staff in an educational setting.

Demonstrated Skills & Competencies:

• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success in creating and implementing adult education programming.
• Strong desire to support vulnerable individuals and families and enthusiasm for working in a multi-cultural setting.
• Enthusiasm for adult education and language learning.
• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
• Detail oriented and comfortable working with online databases.
• Comfortable working in a cross-cultural environment, in-person, online, and over the phone, with adult learners, sometimes with little or no English proficiency.
• Ability to take initiative, work independently on projects, and follow through on critical tasks.
• Ability to work in a collaborative environment, co-teaching and facilitating learning through others.
• Strong time management skills and comfortability with computer and web-based office and communication platforms.
• Fluent in spoken and written English.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• Occasional domestic (non-local) travel required; up to 10%.
• May require occasional weekend and/or evening work.

Compensation: (Pay Range: $53,270 - $61,560) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.