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Re-advertisement: Monitoring, Evaluation, Accountability and Learning (MEAL) Manager
Danish Refugee Council (DRC)
Job Expired 26 Jun 2024
Posted 1 month ago
Job Description

Overall purpose of the role

Coordinating, improving and implementing monitoring & evaluation systems within DRC/DDG programme. • Responsible for managing the Monitoring & Evaluation team and capacity building of the team

Geographic scope

Country (South Sudan). This role has a country focus and ensures compliance to DRC procedures and guidelines within the country. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing country activities.


1. Monitoring and Evaluation

The MEAL Manager position is responsible for advising on all aspects of Monitoring and Evaluation implementation, which includes:

  • Designing and implementation of Projects/Country M&E Plan and comprehensive toolkit that can be applied to all relevant projects with minimal adjustments.
  • Oversee and improve the indicator performance tracking system in order to ensure the projects are on track, present the analysis of overall progress and performance of all projects to Senior Management Team/Extended Senior Management Team (SMT/ESMT) and follow up on action points with Area Managers and technical coordinators.
  • Implementation of DRC’s global evaluation policy, leading external evaluation as well as conducting internal evaluation of projects as per MELMOP Criteria (DRC/DDG global internal M&E system), documentation of lessons learnt and management responses and ensuring that the recommendations are reflected in ongoing and new projects design.
  • Provide technical support in design of qualitative and quantitative tools, collection of data in field locations including internal projects evaluation, post distribution monitoring, post relocation assessment/survey, data analysis and relevant information management systems in a timely manner.
  • Generate high quality, evidence-based evaluation reports, assessment reports and lesson learning notes and technical review of the donor reports to reflect M&E/CHS findings.
  • Support in proposal writing through M&E strategy/M&E Plans for the projects and in particular drafting of the Log frames.
  • Represent DRC M&E at relevant donor and inter-agency meetings.

2. Accountability

  • Periodic review of the Feedback and Complaints and Response Mechanism (F-CRM) to improve the design in light of the current contexts/incidents

3. Quality Management

In light of the above responsibilities under Monitoring, Evaluation, Accountability & Learning the position has the following responsibilities in order to ensure the quality of both programs and operations.

  • Design DRC-DDG South Sudan Quality Policy including Objectives and assist department heads (HoP-Program, HoSS, HR/Administration Manager and Country Safety Coordinator) to design Standard Operating Procedure documents and rollout plan.
  • Conduct the compliance check in every field location (including Juba) based on SOPs and performance indicators. Prepare the field report along with suggestion for improvement.
  • Maintain and improve the Indicator performance tracking system and coordinate with Area Managers, technical coordinators and other relevant departments in order to ensure that all projects are on track.
  • Support in the process of Result Contract (RC) and coordinate with relevant management staff for the updates of the RC objective indicators and present the progress of RC on quarterly basis.
  • Consolidate and support documentation of lessons learned, ensure that its included in all new project development and annual planning processes
  • Ensure Gender Age and Diversity indicators are included in all projects and programs and ensure disaggregated analysis of indicators in all projects, programs and research products
  • Oversight of quality, methodology etc. in all country led research in conjunction with DRC technical advisers

4. Information Management

  • Develop Information management systems in the country office
  • Lead and support the development of MEAL databases
  • Lead in development of MEAL visual/ infographics reports

5. HR management

  • Direct line management of MEAL team in Juba
  • Ensure staff performance plans and evaluations are conducted on a regular basis
  • Provide technical support to field-based MEAL staff with a view to ensure coherence in data collection and analysis to support programme development and quality
  • Capacity building, recruitment and providing technical guidance and mentorship to MEAL/ Information Management staff in field locations.

Experience and technical competencies: (include years of experience)

  • At least 5 years work experience in in the MEAL sector.
  • Knowledge of main donors’ requirements (EU, ECHO, UN, USAID, SDC, etc.) and experience with services contracts would be an asset
  • At least 3 years' experience with people management
  • Strong understanding of Monitoring & Evaluation principles and processes, including database management, reporting etc.
  • Minimum of 2 years working in countries responding to humanitarian crises in monitoring and evaluation, or programme design.
  • Experience in writing good MEAL reports.
  • Experience in writing and editing proposals
  • Proven experience in any field related to DRC intervention in East Africa: Protection, Livelihood, etc.
  • Practical knowledge of IT tools and analytical software (Excel, Word, Outlook, SPSS, etc.)
  • Mandatory mastery of English (Written and Spoken)
  • Ability to work in a post-conflict area
  • Ability to work under pressure

Desired qualifications:

  • Good ability to adapt and organize
  • Leadership and proven managerial skills
  • Ability to manage several deadlines at the same time
  • Team spirit, demonstrate high levels of integrity and strong work ethics

Education: (include certificates, licenses etc.)

  • A university degree in statistics, research methods, Data Science, Development economics or a similar field
  • A qualification in Monitoring and Evaluation will be an added advantage.


  • English
This position is no longer open.