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Posted 1 month ago
Job Description


Under the supervision of the Protection Officer the GBV case Worker will oversee provision of survivor- centered case management services to women and girls affected by conflict and specifically providing support to survivors of gender-based violence. They will oversee identifying the needs of the women and refer them to appropriate care to meet their needs.


  • Provide survival centered case management services, including needs assessment, case plans, follow- up, referrals, and counseling.

  • Develop and implement the individual case planning for women in case management.

  • Ensure regular follow-up of the implementation of the case plan for each woman.

  • Liaise with other Protection actors to coordinate implementation of common standards and consideration of protection issues.

  • Identify special needs of the women and liaise with the Protection Officer to meet these needs.

  • Provide confidential referral based on the best interest of the women to other service providers as part of case management; follow-up to ensure that all the cases adequately receiving needed support once referral has been made.

  • Receive cases referred from other Partner, safe house, and service providers to provide case management as required.

  • Identify mentor and build capacities of community volunteers, incentive to provide information and education and how to refer to women in need.

  • Create and updating service mapping on their coverage area. coordinate woreda level case management meetings.

  • Identify gaps / challenges in service delivery and coordinate with relevant actors to ensure that safe and confidential services are made available and accessible to vulnerable women.

  • Complete and maintain case management records and ensure that they are stored in a safe and confidential manner.

  • Submit weekly and monthly case management reports.

  • Input all data on a regular basis and submit to the supervisor for review and approval.

  • Conduct an incidence trends analysis each quarter for purposes of learning, future programing, and advocacy.

  • Practice self-care.

  • Always adhere to the GBV protection guiding principles.

  • Perform other duties as assigned.


  • Bachelor’s Degree or equivalent in Humanitarian Studies, Social Works, Gender Studies, Sociology, Anthropology, Law, Public Administration, Political Sciences, or related discipline.

  • 1-2 years of experience with NGO or CBO.

  • 1–2-year relevant experience in Gender Based Violence programming including Case Management is desirable.

  • Master’s degree is an added advantage.

  • Experience in dealing with issues of women's rights and Gender Equality within public institutions and/or international organizations required.

  • Solid understanding and working experience of safeguarding and accountability.

  • Fluent in local language and excellent in English.

Interested candidates should submit their CV, cover letter, and contact information for three professional references on the FHI 360 portal. Only shortlisted candidates will be contacted for interviews.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may evolve and change over time based on organizational needs and programmatic priorities.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.


FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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This position is no longer open.