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HR and Administration Manager
Danish Refugee Council (DRC)
Job Expired 19 May 2024
Posted 1 month ago
Job Description

Job Title: HR and Administration Manager

Duty Station: Port-Sudan-Red Sea State

DRC Sudan

DRC has been present in Sudan since 2004, delivering life-saving programming in protection, emergency response, shelter, food security and livelihoods, disaster risk reduction, camp management, and humanitarian mine action. DRC has implemented projects in Central Darfur, South Darfur, South Kordofan, Gedaref, Kassala, and Khartoum states. Sudan hosts one of the largest displaced populations in Africa, with over 3.7 million internally displaced people and over 1.1 million refugees from South Sudan, Ethiopia, Eritrea, Central African Republic, Chad, Yemen, and Syria. Against a background of political crisis, Sudan faces economic and social turmoil, with sharp increases in food and energy costs, further exacerbated by disease outbreaks and ongoing conflict.

About the job

The Human Resources and Administration Manager’s overall purpose is to lead and manage DRC’s HR and Admin team in Sudan providing overall advice, coordination, and management ensuring efficient support to the program teams following existing DRC policies and procedures.

Geographic scope:

This role has a country focus and ensures compliance with DRC procedures and guidelines within the country. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing country HR and Administration activities

Responsibilities and Tasks:


  • Lead and manage the Human Resources team (including people planning, performance, well-being and development)
  • Provide technical support, advice and capacity build the Human Resources team
  • Advise and assist managers in Human Resources related issues and concerns

Recruitment, development and people planning

  • Drive and support recruitment and selection activities ensuring compliance with recruitment process
  • Work with senior management team and senior staff on new staff retention strategies and initiatives
  • Ensure proper onboarding process
  • Ensure oversight and consistency in position titles and grades, across all field locations
  • Assist managers to identify, recommend and approve Learning & Development initiatives for their employees through DRC’s Learning Catalogue.

Performance, well-being, and compensations & benefits

  • Proactively respond to and manage performance counseling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept
  • Lead the performance management process
  • Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meet all legal and labor regulations and requirements
  • Lead people well-being initiatives
  • • Define and review salary structure in partnership with the Senior Management team and coordinate annual compensation review process and compensation adjustments

Human Resources Policies and Support

  • Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery.
  • Work closely with HQ and Regional Office to share information and provide support as required


  • In coordination with the Admin Officers in all filed offices, ensure effective and efficient management of office administration policies, systems, and procedures.
  • Ensure an up-to-date database of contracts to track rental installments due, notice periods, renewals, deposits, and municipality tax payments is maintained and in coordination with the officers, have all the contracts (property, office rentals, international staff housing) are prepared/extended on time.
  • In coordination with HR officers, ensure that benefits are duly explained to employees and serve as liaison between employees and a respective insurance company.
  • Ensure that pre and post-paid phone lines are issued and managed in accordance with DRC Maghreb policies.
  • Ensure efficient controlling and issuance of keys for offices and guest houses, ID cards and entry and exit procedures for all staff.
  • Manage orientation process and arrivals checklist for new staff and ensure support for all new staff and visitors with travel and accommodation.
  • In coordination with officers, ensure a regular supply and tracking of usage of office stationery and supplies, cleaning and kitchen products.

As a Manager, the post-holder is responsible for the following:

  • Accountable for achieving DRC’s strategic goals and objectives within the area of responsibility
  • Accountable for making significant decisions on what the unit does: its purpose, functions, and role, and for making commitments and decisions that require the expenditure of significant unit resources.
  • Accountable for people management of direct reports, generally at least 3 employees. This includes hiring & firing, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.

Maintain and update Staff Human Resources Handbooks as necessary

Minimum Qualification, Skills, and Experience Required:

• At least 5 years’ experience in a relevant field, of which at least 2 years in a senior Human Resources management role within an NGO

• At least 3 year’s experience with people management

• Proven leadership skills and competence in people management

• Demonstrated understanding and working knowledge/experience of Human Resources Management principles, concepts & processes

• Excellent skills in handling and advising on complex people management issues

• Experience in developing Human Resources strategies and policies, and driving implementation

• Proficiency in English

Education background: (include certificates, licenses, etc.)

Master's degree in Human Resource Management, Business, or Social Science Degree specializing in Human Resources

languages: (indicate fluency level)

Proficiency in English

In this position, you are expected to demonstrate DRC’s five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with our vision and values.

We offer

Contract length: 12 months

Level: F1 Manager, management

Salary range: 2,752 - 3,098 USD

Location: Red Sea State

Expected Start date: As soon as possible

Note: Female candidates are highly encouraged to apply:

Application process:

All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note.

Applications Closing Date: 19/05/2024

Need further information?

If you have questions or are facing problems with the online application process, please visit drc. ngo/jobsupport.

For further information about the Danish Refugee Council, please consult our website

This position is no longer open.