The Department
The Corporate Accounting Department performs a vital function for Mercy Corps globally, interacting with all other departmental functions of the Agency to provide meaningful financial information to employees, management, donors, and regulators. Corporate Accounting generates Mercy Corps' and Affiliates audited financial statements, debt compliance reports and other miscellaneous external financial reports. Corporate Accounting also manages accounts payable and cash receipts for the US offices.

The Position
The Accounting Operations Manager will support the optimization of the accounting function at Mercy Corps Global Headquarters. The role is responsible for daily operations of the accounting team and working closely with the team to ensure accurate subledger balances.

Essential Responsibilities
• Lead and manage accounts payable, accounts receivable, and cash receipts for the US offices and four-person, remote accounting operations team.
• Mentor and coach new and existing accounting operations staff.
• Manage accounts payable help desk and provide customer service focused support to team members.
• Be a key stakeholder in the cross-functional management of the procure-to-pay and expense reimbursement processes.
• Implement and enforce proper accounting policies, procedures, and controls.
• Support the month-end accounting close process and approve journal entries as needed.
• Ensure the relevant subledgers are closed and reconciled in a timely manner.
• Actively identify issues and implement process and system improvements, contributing to a collaborative and high-performance work environment.
• Establish and maintain key metrics and performance indicators to measure the health and efficiency of collections and payment processes.
• Provide support and coordination for the external financial and regulatory audits and related compliance, as needed.
• Cross train and provide backfill to Accounting Operations team and other Corporate Accounting team members, as required.
• Assist with other Corporate Accounting team duties and ad-hoc requests.

Supervisory Responsibility
• Three Accounts Payable Specialists and Staff Accountant

Accountability
Reports Directly To: Assistant Controller
Works Directly With: All departments, Corporate Finance, Treasury, International Finance, Payroll, Human Resources, and Procurement.

Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills
● BA/BS in accounting or related field or equivalent work experience is required.
● 5 -7 years of financial management experience is required. Payroll accounting, accounts payable, cash management, and administration experience preferred.
● Experience managing a remote team is preferred, but not required
● Demonstrated knowledge of US not-for-profit GAAP, accounting systems and accounting software is required.
● Strong Microsoft Office product skills are required.
● Proven success in process improvement.
● Excellent verbal and written communication, analytical, organizational, and prioritization skills.
● Demonstrated capability in working collaboratively.

Success Factors
A successful Accounting Operations Manager will be a team player and employ effective management skills, manage priorities, and work with many individuals including international staff. Additionally, the Accounting Operations Manager will have strong analytical skills, attention to detail, and be able to communicate financial information succinctly.

The most successful Mercy Corps team members have a positive approach, a strong commitment to teamwork, personal accountability, flexibility and maintain a positive, solution-oriented attitude.

Living Conditions / Environmental Conditions
The position is based in Portland, OR (or remote). Availability in the Pacific time zone is required. There is no relocation allowance available for this position.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.

For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.