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Internship, Cash and Voucher Assistance (CVA)
International Federation of Red Cross and Red Crescent Societies (IFRC)
International Federation of Red Cross And Red Crescent Societies
Intern Internship
Job Expired 16 Apr 2024
Posted 3 months ago
Job Description

Organizational Context

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

The Health, Disaster, Climate and Crisis (HDCC) Department focuses on all components of disaster risk management, as well as all phases of disaster and crisis response recognizing that this often operate in a simultaneously and overlapping manner. The HDCC ensures quality, relevant and effective support to the National Societies of Red Cross (NS) to improve the services they provide to communities and people affected by disasters and crises and in support of resilience-building processes of disadvantaged groups. This covers actions reaching all levels of intervention –from local to global- in a way that fosters the effective integration of the seven areas of focus , as well as timely assistance to ensure that Red Cross National Societies consistently deliver –through their volunteers and staff- relevant country-wide services to vulnerable people, sustained for as long as needed.

To achieve its goal, the HDCC department delivers services to different stakeholders, at different levels. It mainly works with and through Red Cross National Societies, providing technical support and assisting in the implementation of their operations and programmes. It also works closely with other humanitarian partners and other actors, such as regional integration mechanisms, disaster management systems and civil society.

Job Purpose

Contribute to strengthening the capacities of National Societies in the region regarding cash and voucher assistance as a response tool during the anticipatory phase of a disaster, response and recovery.



General Objectives applicable to all staff are:

  • Actively work towards the achievement of the Federation Secretariat’s goals
  • Abide by and work following the Red Cross and Red Crescent principles
  • Perform any other work-related duties and responsibilities that may be assigned by the line manager.
  • Adhere to standard operational procedures (SOPs), Code of Conduct, Principles and Rules for Red Cross and Red Crescent Humanitarian Assistance and other standards.
  • Submit the Handover Document, Mission Appraisal, and a Deployment Feedback at the end of the mission.

Job Duties and Responsibilities

The Intern will work closely with the CVA Regional Coordinator and CVA Regional Assistant on the following tasks and objectives:

  • Support for updating the CVA tracker file with relevant information of all ongoing CVA operations.
  • Contribute to the efforts to update the CVA Roster for the Americas Region.
  • Provide assistance in updating the SOPs for IFRC Visa Pre- paid Cards delivery mechanism.
  • Assist in the preparation of the Regional Americas- Cash working Group meetings and newsletter.
  • Update and assist in peer discussions of the Feasibility Study template.
  • Support the CVA team in proofreading and suggest edits for reports, feasibility studies, DREF applications among others.
  • Support in mapping of cash working groups in the region.
  • Assist in analysis and visualization of CVA program’s data for the current year.

Learning Outcomes

  • To learn about the different modalities and delivery mechanism being implemented in CVA operations in the Americas.
  • Understand how context analysis and feasibility analysis feed into response analysis/design and implementation of a CVA operation.

Other information:

  • The Intern should wear signage as provided by the Federation office.
  • All team members should wear signage as provided by their National Society or Federation office.
  • All team members should carry Identification issued by their National Society identifying them as a Red member of the Movement.
  • All members should be outfitted with proper equipment including:
    • Laptop computer and thumb drives
    • Mobile phone
  • The individual will be briefed online (Skype, Teams, etc) once the deployment is confirmed


The internship will be for a period of 1 months. Any extension of this period will be agreed by the Intern and the Regional DCCPRR team. After this period the intern will fully debrief all aspects and result of their support as intern to the IFRC´ Americas Regional Office.

Pre-deployment Responsibilities:

All expenses incurred as a result of this internship will be covered by the IFRC Americas Regional Office, including food, transportation, lodging, insurance, and airline tickets.


The Intern will adhere to the in-country security regulations of his/her Duty Station.

The following security regulations will apply:

  • The intern is included in the IFRC Security Framework, and s/he must be aware of and adhere to the IFRC Security Guidelines during the mission. These include signing the “Acknowledgement of risk: security in the field” document annexed to the Security Guidelines.
  • The interns will follow security plans of her/his place of residence during providing support remotely.
  • If there are not Security guidelines already in place for the country of operation, these will be set by the TL in coordination with the Security Focal Point, and the Security Unit in Geneva (
  • It is a requirement that each team member must complete the IFRC Stay Safe online course.

Due to the importance of the safety and security of individuals and the mission as a whole, any breach of Security Regulations may be considered to be misconduct. As such, security breaches may have disciplinary consequences, up to and including the immediate termination of the assignment or mission.

Duty of Care

  • Travel approval process: The Regional Surge Focal point must be aware of all travel requests. Travel cannot be approved until coordinated with the following focal points in the regional office or nearest IFRC office: Security, Staff health (if available in the region), and Air Ops. The travel checklist must be signed and completed prior to travel.
  • PPE: If the Rapid Response personnel need to engage in field work where physical distance is not possible and they are not provided with PPE prior to travel, then adequate PPE is to be provided by the receiving office. Please follow the proposed packing list for deciding adequate PPE amounts.

Mission Health Vaccines

  • The Intern should have the minimum required vaccinations completed before deploying to the mission country. Please see the Staff Health Guidance document available on IFRC GO for more information about COVID-19.
  • Please check for more information at SoS international (– username 22AMMS000091)
  • Contact person at Regional Office for any queries regarding vaccination:


  • University degree

Certificates of Completion of the Following online course:

Cash and Voucher Assistance - The Fundamentals/ kaya – Calp/


Market Assessments: Introduction/ IFRC plat form

Market Assessments: Introduction (English)

Cash Assistance through Financial Service Providers (FSP)/ IFRC platform

Community Engagement and Accountability (CEA) in Cash and Voucher Assistance (CVA)/ IFRC platform

Community Engagement and Accountability (CEA) in Cash and Voucher Assistance (CVA)

Cash and Voucher Assistance & Livelihoods/ kaya – Calp

Glossary of Terms/ kaya - Calp


  • At least 1 year working or volunteer experience within the Red Cross Movement and / or IFRC.
  • Working experience in emergency operation within the Red Cross Movement
  • In-country contextual understanding and operational experience.
  • First-hand experience with collecting and systematizing data.

Knowledge, Skills and Languages

  • Proficient in MS Excel, MS PowerPoint and MS Word
  • Ability to write and revise technical documents.
  • Good communication skills.
  • Ability to work in a multi-cultural environment.
  • Good stress management skills.
  • Basic knowledge on main protection issues.
  • Communication skills with high-level personnel.


  • Spanish, Spoken and Writing - Mandatory
  • A minimum of intermediate level English, Spoken and Writing - Mandatory

Competencies, Values and Comments

VALUES: Respect for diversity; Integrity; Professionalism; Accountability

CORE COMPETENCIES: Communication; Collaboration and Teamwork; Judgement and Decision Making; National Societies and Customer Relations; Creativity and Innovation; Building Trust.

This position is no longer open.