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Technical Officer, Field Coordination Logistics (CPCP)
World Health Organization (WHO)
Health Emergencies
P3 Mid-level Professional Full-time Internationallly Recruited
Job Expired 12 Apr 2024
Posted 2 months ago
Job Description



This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The objective of the Health Emergencies Department (PHE) of the Pan American Health Organization (PAHO/WHO) is to increase health sector resilience to emergencies and disasters. PHE assists Member States to strengthen the health sector’s capacities in prevention, risk reduction, preparedness, surveillance, response, and early recovery for emergencies and disasters related to any hazards (natural, man[1]made, biological, chemical, radiological and others), and when national capacities are overwhelmed, to lead and coordinate the international health response to contain disasters, including outbreaks and to provide effective relief and recovery to affected populations. PHE is responsible for ensuring the implementation and updating of the PAHO/WHO Institutional Emergency and Disaster Response policy.


Under the technical guidance of the Unit Chief, Emergency Operations (PHE/EMO) and the direct supervision of the Advisor, Health Emergencies, the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

a)   Support the management of the PAHO health emergencies program in the relevant sub-national, emergency context of the PAHO Health Emergencies Incident Management System (IMS);

b)   Collaborate and provide support to the field support team in planning, budgeting, and operational service delivery;

c)    Make recommendations on staffing needs for the PAHO response and ensure their timely mobilization in coordination with the PAHO country office;

d)   Brief the PAHO country office on situation reports, security updates, and events, bringing concerns and recommended courses-of[1]action to the attention of the Incident Manager and PAHO country office Representative as appropriate;


e)   Ensure that suboffices have an acceptable level of compliance with relevant PAHO security standards and processes; monitor the implementation of the technical security measures outlined in the Security Plan, MOSS, and SOPs; and ensure staff members’ adherence to security measures and guidelines;

f)    Collaborate in the proposal, development, and overseeing of the implementation of risk management, and contingency plans, and recommend standard operating procedures (SOPs) for use at the field level;

g)   Design an effective system to track PAHO emergency staff and responders throughout the country, including to enable field coordinators to update staff, consultants, partners and dependents present at their respective field locations, working in coordination with the data team and the field coordinators;

h)   Identify proper accommodations for field-level operations, with adequate security measures for all staff and responders, ensuring their safety and well-being;

i)     Supervise and guide field-level security officer(s), assistant(s) or other assigned personnel;

j)    Oversee the provision of well-rounded Logistics and Operations Support services to enable the Organization to successfully implement a rapid, fully functional Incident Management System (IMS) at the country and subnational levels, in the context of outbreaks and health emergencies;

k)   Coordinate with PAHO logistical and administrative personnel to supervise the transport, customs clearance, delivery, storage and management of material assets for the emergency preparedness, recovery and response activities;

l)     Identify logistics constraints that may hinder the rapid implementation of activities and propose adequate corrective measures;


m)  Promote transparency and efficient management of humanitarian assistance through the implementation of manual and electronic systems for: registry, inventory, tracking, and reporting of emergency supplies;

n)   Ensure accountability in inventory management on emergencies;

o)   Support the establishment of the logistics component of the National Health Emergency Response Teams;

p)   Participate in the identification of a roster of experienced and skilled health logistics suppliers;

q)   Engage with the corresponding Health Cluster and with other partners to provide expert advice on the organization of emergency logistics response, requests management, stock levels, shipment of supplies, and efficient and well-organized warehouse management; plan and operationalize the national strategic stockpile to support logistics operations for emergency responses;

r)    Provide training, advice and guidance on logistics issues arising from the day-to-day activities of the program in the country; ensure equitable distribution of work to maintain optimal efficiency and output as well as job satisfaction; redistribute work when necessary;

s)    Participate in the implementation of PAHO response activities during disasters and public health emergencies, as required;

t)    Perform other related duties, as assigned.



Essential: A bachelor’s degree in a health science, logistics management, public or business administration, engineering or any other field related to the functions of the post from a recognized university.

Desirable: A master’s degree in emergency management or a related area and/or professional certification in areas such as supply chain management (CSCP) or Supply Management (CPSM) would be an asset. Certification in information technology systems including training in logistics, transport, or supply management would be an asset.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position.  WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: PAHO will also use the databases of the Council for Higher Education Accreditation and College Navigator, found on the website of the National Centre for Educational Statistics, to support the validation process.


Essential: Seven years of combined national and international professional experience in the field of health logistics operations and supply chain management in emergency, humanitarian actions, disaster management, logistics, administration or a related field.

Desirable: Experience or knowledge of import/export and customs administration. Experience working in UN organizations/agencies, international institutions, or NGOs. Experience working in an emergency context, especially in Latin America and the Caribbean highly desirable.


PAHO Competencies:

·       Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.

·       Teamwork: Collaborate and cooperate with others/Deal effectively with conflict - Creates team spirit; promotes collaboration and open communication in the team; proactively supports others; welcomes team responsibilities and drives team results; promotes knowledge sharing in the team. Proactively identifies conflicts and facilitates their resolution in a respectful manner; tactfully resolves conflicts between or with others and takes action to reduce any possible tension; effectively builds a rapport with individuals and teams, establishing good personal and professional relationships, as well as minimizing risk of potential conflict.

·       Respecting and promoting individual and cultural differences: Relate well to diversity in others and capitalize on such diversity - Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.

·       Communication: Express oneself clearly when speaking/Listen/Write effectively/Share knowledge - Foresees communication needs of audience and targets message accordingly. Facilitates open communication; encourages others to share their views openly and takes time to understand and consider their views. Writes down ideas in a clear, structured, logical and credible way; drafts and supports the development of guidelines, policies and procedures. Shares relevant information openly and ensures that the shared information is understood; considers knowledge sharing as a constructive working method and demonstrates awareness of the Organization.

·       Producing Results: Work efficiently and independently/Deliver quality results/Take responsibility - Prioritizes work, monitors own progress against objectives and adapts plans as required; communicates adjustments as necessary. Acts proactively and stimulates action as needed; handles problems effectively and constructively. Produces high-quality results and workable solutions that meet clients’ needs. Works independently to produce new results and sets own time lines effectively and efficiently. Shows awareness of own role and clarifies roles of team members in relation to project’s expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary. Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.

·       Moving forward in a changing environment: Propose change/Adapt to change - Actively supports Organizational change initiatives and demonstrates personal commitment to them, including when faced with new demands; proposes workable solutions to challenging situations. Engages in positive responses to a changing environment and promotes workable solutions to achieve own and team’s results. Welcomes, and actively seeks to apply, new ideas, approaches and working methods and technologies in order to improve own and/or team’s work processes and results; demonstrates commitment to Organizational change initiatives.

Technical Expertise:

    Strong knowledge of public health and rapid response operations including the international emergency incident management system.

    Technical knowledge and practical expertise in purchasing policies, practices and procedures, standard contracting terms and conditions.

    Ability to create and advocate innovative approaches to facilitate and enhance health logistics management capacity, as well as monitoring of processes.

    Strong analytical skills in the review of contractual arrangements combined with excellent negotiation skills.

    Ability to establish and maintain collaborative relationships to support the procurement requirements of the Organization’s programs.

    Ability to deal effectively with different stakeholders, mainly donor agencies, government officials, other UN agencies and NGOs.

    Very good knowledge of new technologies, methodologies and software for inventory control, logistics and supply chain management.

    Ability to manage multiple issues and tasks in a complex organizational environment and to re-prioritize actions on short notice.

    Strong professional oral and writing skills including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization



Very good knowledge of Spanish or English with a working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.


Very good knowledge of French with a working knowledge of English.  Knowledge of Spanish would be an asset.

IT Skills:

Demonstrated ability to effectively use current technology and software, spreadsheets and presentations, as well as Enterprise Resource Planning (ERP) and management information systems. Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential.


Annual Salary: (Net of taxes)

USD $64,121.00 post adjustment

Post Adjustment: 70.2% of the above figure(s).  This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.


This vacancy notice may be used to fill other similar positions at the same grade level.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

For information on PAHO please visit:

PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.

PAHO/WHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.

PAHO/WHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.

PAHO/WHO is committed to workforce diversity. PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

PAHO/WHO offers an attractive compensation package including an annual net salary and post adjustment, which reflects the cost of living in a particular duty station and exchange rates (subject to mandatory deductions for pension contributions and health insurance).  Other benefits include: 30 days annual leave, dependency benefits, pension plan and health insurance scheme. Benefits for internationally recruited staff may include home leave, travel and removal expenses on appointment and separation, education grant for dependent children, assignment grant and rental subsidy.

Candidates appointed to an international post with PAHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

All applicants are required to complete an on-line profile to be considered for this post. 

Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this post.  The post description is the official documentation for organization purposes.

This position is no longer open.