Title: Specialist, Prospect Development (Temporary/Part-Time)
Job Family/Level: Development/Specialist
Reports to: Manager, Prospect Development
FLSA Status: Exempt
Revised Date: July 2023
Major Function
The Specialist, Prospect Development performs a variety of standard and frequently complex duties and responsibilities to ensure the smooth functioning of the Prospect Development teams’ activities within the Development department. Activities include routine coding of Prospect Management activity at the direction of the Manager, Prospect Management. Assisting Development team members with critical day-to-day information and data support, as well as queries and reports from WWF’s Constituent Relationship Management (CRM) system. Gathers, documents, and evaluates business process requirements from Development Teams.
Key Responsibilities
Systems Support
Assists Development staff with basic to moderate systems or reporting needs, including operation of functions, record changes, and running queries and reports
Maintains and executes standard quarterly or annually run reports critical for various team’s operations
Writes system queries as requested by Development team members
Monitors data quality for Development donor accounts
Conduct basic investigation of system issues and errors, and submits work tickets for corrective resolution as necessary
Assist Development staff with unique CRM system operations such as invitation lists or marketing efforts
Other duties as assigned
Prospect Management
Track and make opportunity, plan or prospect status changes per Portfolio Review Changes and gift officer request(s)
Work closely with development staff to ensure that all necessary actions and activities are entered into the prospect management system correctly and on time
Work with Fundraising Operations to update certain information in CRM, when needed
Other duties as assigned
Skills and Abilities
BA and 6 years’ experience in Development operations, CRM systems, prospect management
Ability to take initiative, prioritize, complete work with minimal supervision and meet deadlines
Analytical, and technical skills with the ability to create project tracking and plans
Ability to manage large data projects with flawless attention to detail
Knowledge of fundraising solicitation strategy and major gifts process
Excellent interpersonal and communication skills to effectively communicate with staff, callers and visitors.
Fluency in Blackbaud CRM database software, Excel, and PowerPoint
Strong commitment to mission, goals, and values of WWF
Committed to building and strengthening a culture of inclusion within and across teams.
Identifies and aligns with WWF’s core values: Courage, Integrity, Respect, and Collaboration:
Demonstrates courage by speaking up even when it is difficult, or unpopular.
Builds trust with colleagues by acting with integrity, owning mistakes, and holding oneself accountable.
Welcomes other points of view and ideas, recognizing and embracing different and contrary perspectives with kindness, curiosity, and encouragement.
Makes conscious efforts to promote cooperative practices, behaviors, and ways of working across many groups and individuals.
Systems Support
Assists Development staff with basic to moderate systems or reporting needs, including operation of functions, record changes, and running queries and reports
Maintains and executes standard quarterly or annually run reports critical for various team’s operations
Writes system queries as requested by Development team members
Monitors data quality for Development donor accounts
Conduct basic investigation of system issues and errors, and submits work tickets for corrective resolution as necessary
Assist Development staff with unique CRM system operations such as invitation lists or marketing efforts
Other duties as assigned
Prospect Management
Track and make opportunity, plan or prospect status changes per Portfolio Review Changes and gift officer request(s)
Work closely with development staff to ensure that all necessary actions and activities are entered into the prospect management system correctly and on time
Work with Fundraising Operations to update certain information in CRM, when needed
Other duties as assigned
BA and 6 years’ experience in Development operations, CRM systems, prospect management
Ability to take initiative, prioritize, complete work with minimal supervision and meet deadlines
Analytical, and technical skills with the ability to create project tracking and plans
Ability to manage large data projects with flawless attention to detail
Knowledge of fundraising solicitation strategy and major gifts process
Excellent interpersonal and communication skills to effectively communicate with staff, callers and visitors.
Fluency in Blackbaud CRM database software, Excel, and PowerPoint
Strong commitment to mission, goals, and values of WWF
Committed to building and strengthening a culture of inclusion within and across teams.
Identifies and aligns with the core values of the WWF organization: Courage, Integrity, Respect & Collaboration
WWF is committed to maintaining a safe and healthy workplace and requires all US-based staff to be fully vaccinated for COVID-19. WWF will consider requests for accommodation from the vaccine requirement based on disability, medical contraindication, sincerely held religious belief, or any other category protected by federal, state, or local law.
To Apply:
As an EOE/AA employer, WWF will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, age, marital status, genetic information, sexual orientation, gender identity and expression, disability, or protected Veteran status. WWF values diversity and inclusion and welcomes diverse candidates to apply.
