The HQ Operations Support & Logistics team (OSL) is part of Strategic Health Operations (SHO),division of Emergency Response (WRE), WHO Health Emergencies Programme (WHE). The mission of WHE is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations. The objective of the Strategic Health Operations Department is to ensure the establishment of strong emergency management system at all three levels of the Organization (based on incident management), implementation of operations and services according to agreed standards, and availability of a strong logistics and operational support capacity. The Department prioritizes support to the most vulnerable and low capacity countries.
- Leads assigned shipping operations maintaining the highest standards of supply chain efficiency; identifies and implements transportation solutions to enable rapid deployment of health commodities to affected areas at the onset of a crisis; draws on the extended teams' geographical and port-pair expertise; leverages economies of scale to obtain desired service levels.
- Provides guidance and technical advice on freight forwarding, shipping, customs clearance, and related services to OSL stakeholders, country offices, regional offices and member states.
- With particular attention to value for money and vendor performance, ensures compliance with WHO procurement policies, processes, and industry best practices; utilizing expert knowledge of category management and service management.
- Ensures shipping data requirements are duly captured and made available to relevant stakeholders, through relevant supply chain management and monitoring tools.
- Actively participates in HQ OSL meetings, engages in continuous collaboration and coordination with colleagues in BOS and WHE at the HQ, regional and Country Office levels, contributing to the development and implementation of agreed strategies and initiatives.
- Captures lessons learnt, elaborates, and submits approaches for final approval in accordance with comprehensive technical requirements.
- Actively participates in WHO's shipping network, building regional and national shipping, customs clearance, last mile distribution capacity, while facilitating the rollout of systems, tools and policies.
- Oversees assigned administrative processes and transactions.
- Re-directs non-hub requirements to the correct stakeholders.
- Other duties as required.
Essential: University degree in supply chain management, logistics management, transportation management, business administration or other relevant area to this position.
Desirable: Chartered Institute of Purchasing and Supply (CIPS) qualifications or alternate equivalent. A supply chain operations reference (SCOR-P) qualification of alternate equivalent. Membership of Chartered Institute of Logistics and Transportation (CILT) or alternate equivalent. A valid certification in Dangerous Goods transportation in accordance with the rules and regulations of the International Air Transport Association (IATA) and/or the International Civil Aviation Organization (ICAO) and/or International Maritime Organization (IMO).
Essential: At least five years of international experience in sourcing and quality controlling the delivery of shipping services, preferably in a large international organization. Demonstrated experience managing emergency shipping requirements. Demonstrated experience at the international level.
Desirable: Experience in the practical application of global or regional strategic sourcing approaches, which may include category management, contract negotiation or contract management.
- Expert knowledge of multimodal transportation, acquired while planning, coordinating and executing large-scale cargo movement operations at the international level is required.
- Sound technical knowledge of public procurement principles and their application to the commercial freight forwarding industry.
- Ability to build collaborative relationships.
- Persuasive and clear communication and interpersonal skills.
Respecting and promoting individual and cultural differences
Moving forward in a changing environment
Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French. Intermediate knowledge of WHO other official language(s).
WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 4179 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.