NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour.

We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals.

What do we offer?

• Genuinely meaningful work as part of the most successful alliance in history.
• 3 year contract with competitive tax-free salary and household and children’s allowances
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave
• Excellent private health insurance scheme
• Generous annual leave of 30 days plus official holidays
• Retirement Pension Plan

About the job

Based in Izmir, Turkey, you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will manage and lead the CSU Izmir Land Operations Support Section (LOSS) while working in close collaboration with the Service Operations Branch team, the other Branches of CSU Izmir and NCIA support staff to ensure full compliance with all relevant processes and procedures. You will provide technical management of assigned ICT and be responsible for all LOSS contributions towards Incident Management, Problem Management, Configuration Management, and Change Management. For a full list of duties, please review the job description here.

About you

We’re looking for a talented and knowledgeable Head – Land Operations Support Section with ideally a Bachelor’s degree from a nationally recognised/certified university in a related discipline and 2 years post-related experience. The lack of a university degree may be compensated by a different qualification at least 6 years’ relevant work experience.

Experience in supporting modern communications and information systems as they are applied to Command and Control Systems is required.

Knowledge of English, both written and spoken, is essential.

Competencies

The NCI Agency is looking for individuals have tangible experience and knowledge in following areas;

• Relating and Networking
• Delivering Results and Meeting Customer Expectations
• Adapting and Responding to Change
• Achieving Personal Work Goals and Objectives

To learn more about NCI Agency and our work, please visit our website.

*For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website . Detailed data is available under the Salary and Benefits tab.

Please note that all selected candidates, with the exception of currently employed NATO International Civilians (NIC’s) and employees of a Co-ordinated Organization, will be appointed at the first Increment of the indicated NATO Grade, i.e. NATO Grade X, Increment 1.

All selected candidates are required to complete a Security Clearance, Medical Clearance and Pre-employment Screening process before joining the NCI Agency. This process will require time, so please keep in mind that you will not be able to start working with us right away