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Finance and Operations Administrator/ Responsable Finance et Opérations
The Clinton Health Access Initiative, Inc. (CHAI)
Country Programs - Cote d'Ivoire
Posted 2 months ago
Job Description

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

A strong laboratory network integrated within a high-performing health system is fundamental for a countries’ ability to deliver quality health services and is critical to enabling the setup of new care programs that align with the government’s goals to achieving Universal Health Coverage (UHC). The Ministry of Health (MoH) of Cote d’Ivoire is putting a strong emphasis on improving testing quality at a national scale by implementing innovative solutions leveraging both the private and public sectors. However, there is a need for greater visibility around the capacity and performance of the public and private laboratory network. To achieve this ambitious goal a diagnostic exercise aiming to identify the strengths and weaknesses of the network as well as their root causes and implications on health outcomes is required. This work will be essential to define and prioritize fit-to-context solutions that are feasible to implement and sustainable on the long term.


Position Overview:

CHAI is looking for a Finance and Operations Administrator, Laboratory Landscape, to support the government of Cote d’Ivoire with developing a thorough assessment of the laboratory network. This role will include three priority objectives:

  • Support and provide quality control for an assessment of the public diagnostics networks.
  • Oversee a landscaping of the private sector diagnostics providers including an assessment of their role in the countries’ diagnostics networks and capacity to address service delivery.
  • Review and analyze the regulations including previous experiences of public private partnerships.

The Finance and Operations Administrator will report to The Country Representative/ Country Director. They will coordinate the programmatic work and ensure that it complements existing CHAI work.

We are seeking a motivated individual with the required credentials, excellent relationship building and communication skills, and strong understanding of public and global health operations systems.

This Finance and Operations Administrator will be based in Abidjan. Travel for this position is expected to range from 10-20% of the time within the country.


  • Build and maintain strong relationship with government and private sector stakeholders.
  • Make important policy, planning, and strategy decisions.
  • Develop, implement, and review operational policies and procedures.
  • Assist HR with recruiting when necessary.
  • Help promote a company culture that encourages top performance and high morale.
  • Examine financial data and use them to improve profitability
  • Oversee budgeting, reporting, planning, and auditing.
  • Support the planning and execution of annual financial audits and any other audits as may be required by country regulations
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Work with the board of directors to determine values and mission, and plan for short and long-term goals.
  • Build alliances and partnerships with other organizations.
  • Support worker communication with the management team.
  • Coordinate monthly employee payroll and benefits calculation
  • Support staff management and coordinate all work areas. This will likely include:
    • Manage assessment of the financing system and resources that supports diagnostics networks, from commodity procurement to service delivery at facilities and in communities.
    • Provide strategic input into policy documents including but not limited to national laboratory policies and strategic plans, quality improvement plans as required.
  • Represent CHAI in relevant forums and technical working groups.
  • Manage project resources according to CHAI policies and procedures.
  • Other responsibilities as needed.


  • Bachelor Degree in Business, Operations Management, or related field
  • 3-5 years’ professional work experience and at least 3 years’ experience working in management, operations.
  • Understanding of general finance and budgeting, including cash-flow management.
  • Ability to build consensus and relationships among managers, partners, and employees.
  • Excellent communication skills.
  • Solid understanding of financial management
  • Outstanding organizational skills
  • Experience working in private public partnership in the health sector.
  • Experience working in management consulting, business strategy groups, or similar fast-paced results-oriented environments.
  • Previous experience in project management and working/advising high-level health sector managers.

Required skills

  • Highly entrepreneurial with strong self-motivation.
  • Excellent analytical skills and high levels of proficiency in Microsoft Word, Excel, PowerPoint, and internet applications.
  • Exceptional diplomatic and interpersonal skills and ability to build professional relationships with key stakeholders, negotiate and achieve consensus.
  • Excellent strategic thinking and problem-solving skills.
  • Ability to work independently on complex projects and proactively manage projects with minimal supervision.
  • Ability to multi-task and to be effective in high-pressure situations.
  • High level of integrity and professionalism.
  • Exceptional written and verbal communication skills.
  • Advanced French working proficiency, written and verbal; and a minimum of mid-level English proficiency.
  • Ability to travel as needed within in the country.


  • Experience working with governments and international partners in-country
  • Previous work experience in Cote d’Ivoire or sub-Saharan Africa

This job is no longer available.