Org. Setting and Reporting
The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. UNEP's Communication Division communicates UNEP's core messages to all stakeholders and partners, raising environmental awareness and enhancing the profile of UNEP worldwide.
This post is located in UNEP/Communication Division at Nairobi duty station. Under the general guidance of the Director, who serves as Publisher for the organization, and under the supervision of the Chief of Section, Digital Strategy, the Public Information Officer (Social Media) is responsible for the following functions:
1) Strategy implementation: Ensure implementation of the digital strategy; establish, maintain and develop a strong UNEP multilingual presence through various social media networks such as Twitter, Facebook, LinkedIn, YouTube, Instagram, etc. and UNEP’s multilingual websites; Design and implement social media campaigns for UNEP; Undertake activities with regard to social media management and multilingual website work, and outreach to promote UNEP's activities; Identify priority issues, opportunities and major events that require social media and web coverage and engagement; Conceptualize new ways for UNEP to engage in social networks.
2). Capacity building: Build information networks and interact with journalists, media representatives and followers/supporters to engage and develop audiences; Develop and sustain partnerships with internal and external partners for successful implementation of UNEP’s social media strategy; Monitor social media accounts, analyze information and prepare analytical reports in order to ensure outreach,engagement and growth of the UNEP’s social media accounts; Prepare and implement social media campaigns. Supervise work of consultants, UN Volunteers and interns.
3). Content creation: Write, select, edit, post, update and maintain UNEP’s content on social networking platforms and multilingual web sites in order to increase awareness and broader online and media coverage of UNEP’s activities; Identify and participate in selection of the information transmitted to followers through social media platforms and the website; Monitor feedback and respond to social media followers providing accurate information; Provide ideas and recommendations on how to increase the presence of UNEP on social media and positioning it on the most appropriate channels; Act as a focal point on issues related to social media engagement, monitoring and reporting on developments, responding to inquiries.
4) Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
PROFESSIONALISM: Knowledge of theories, concepts and approaches relevant to effective social media communication and engagement; Ability to coordinate and manage complex social media strategies; Ability to rapidly analyze and integrate diverse information from varied sources; Knowledge of the full range of communications approaches, tools, and methodologies essential to planning and executing effective campaigns; Shows pride in work and in achievements; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Establish effective collaboration and partnerships with officials at all levels inside and outside the organization. The ability to analyze and interpret data in support of decision-making and convey resulting information to management
PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; Adjusts priorities as required; Allocate appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.
TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; Understands applicability and limitation of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology.
Advanced University Degree (Master’s degree or equivalent) in journalism, communication, digital media, information studies, marketing or a related field is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.
A minimum of five (5) years of work experience in social media, website, digital communication and engagement, marketing or directly related field is required.
Direct experience managing accounts with a global following is required.
Experience communicating about science-related topics, designing and implementing paid social strategies is desirable
Experience managing personnel is desirable.
Two (2) years or more of experience in data analytics or related area is desirable.
English and French are the working knowledge of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another UN language is desirable.
NOTE: ''Fluency'' equals a rating of ''fluent'' in all four areas (read, write, speak, understand) and ''Knowledge of'' equals a rating of ''confident'' in two of the four areas.
Evaluation of qualified candidates for this position may include a substantive assessment which will be followed by a competency-based interview.Special Notice
• This position is temporarily available for an initial period of ten (10) months and may be subject to extension. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.
• Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.
• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.
• This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.
• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.
• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.
On-line applications will be acknowledged where an email address has been provided. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Contact Us" link
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.