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Emergency Workforce Information Management Officer
World Health Organization (WHO)
AF/EPR Emergency Preparedness and Response
NO-C Mid-level Professional Full-time Locallly Recruited
Job Expired 24 Aug 2022
Posted 1 month ago
Job Description



The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations. The Emergency Operations Unit of the Health Emergencies Programme is responsible for ensuring that emergency-affected populations have access to timely and effective health services. This includes ensuring a strong emergency management system (based on incident management), effective and inclusive coordination mechanisms, joint assessments and planning of the response with partners, and expansion and strengthening of operational partnerships. EMO also leads on humanitarian policy and guidance, guidance and in this context develops new standards and shapes the global policy of the response to health emergencies.



In the context of the WHO Emergency Preparedness and Response (EPR) Programme, the incumbent will systematically track the emergency workforce at the Regional level.  He/She will work closely with the human resource team and the other units within the EPR program to strengthen the internal and external expert database.  The aim is to ensure we have a robust regional emergency workforce readily available to respond rapidly to and address the HR needs of WHO Country Offices (WCOs) and Member States.  Keeping a robust database of regional public health experts will contribute to the rapid response deployment.



During deployment, the duty station may change, and duties may be modified based on the technical needs of the Programme.  The incumbent will be responsible for the below duties:


1. Develop an interoperable emergency workforce database that would be accessible to the Member States  

2. Provide country-specific and aggregate intercountry emergency workforce data to the relevant WCOs

3. Develop a dashboard that would be accessible to member states with specific information showing qualification, location, and availability for deployment or repurpose

4. Support member states to build their emergency workforce database

5. Monitor capacity-building activities of experts and keep track of trained experts on the database

6. Consolidate all emergency expert’s databases into a single database

7. Review/Develop an HR e-tool for HR request and monitoring tool for KPIs

8. Identify and map in-country expertise (MOH and partners) for specific IMS functions

9. Perform any other related incident-specific duties as required by the functional supervisor.




Essential: University degree in computer science, software engineering, information technology, statistics, health informatics, data science or similar sciences.

Desirable: Master’s degree in any of the above disciplines.



Essential: At least five years of related experience, at the national level, in the design and implementation of data management tools, including experience in emergency operations.

Desirable: Prior emergency disaster and health outbreak response or humanitarian working experience in the field level, with WHO/UN, health cluster partners, recognized humanitarian organizations or with an international nongovernmental organization.



  • Advanced knowledge of database development and management;
  • Advance knowledge of WHO proprietary HR recruitment software and roster (Stellis, EMS2, Datacol etc.);
  • Ability to navigate and understand complementary and interoperable technologies, software and tools;
  • Advanced knowledge in using data analytic and visualization tools (PivotTable, VLOOKUP, Macros, Power BI development, Tableau, GIS, APIs, and others) and sound health data management practices;
  • Advanced statistical programming and data management skills to customize databases and other tools and automate data processing;
  • Experience with implementing and using mobile and web-based data collection systems, user experience and interface design, human resource and recruitment analytics Working with national and international agencies active in the field of health statistics.



WHO Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Producing results
  • Ensuring the effective use of resources
  • Moving forward in a changing environment


Use of Language Skills:

Essential: Expert knowledge of English.
Desirable: Knowledge of another WHO language would be an asset



WHO offers staff in the Professional Category an attractive remuneration package, which for the above position includes an annual net base salary starting at 6,418,012 KES - Kenyan Shillings (subject to mandatory deductions for pension contributions and health insurance, as applicable).

Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.  



  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position.
  • WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual
  • Staff members in other duty stations are encouraged to apply
  • For information on WHO's operations please visit:
  • WHO is committed to workforce diversity
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment).  All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment, and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background
  • Verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
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