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Senior Investigator/ Senior Counsel
World Bank
Ethics & Internal Justice Systems
Grade: EC3, Unspecified
Job Expired 28 Oct 2021
Added 1 month ago
Job Description


Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit

Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. It is governed by 188-member countries and delivers services out of 120 offices with nearly 15,000 staff located globally. The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). The World Bank is organized into client-facing Regional Vice-Presidencies, several corporate functions and Global Practices to bring best-in class knowledge and solutions to regional and country clients.

The WBG’s twin goals are to eliminate extreme poverty by 2030 and to boost shared prosperity for the bottom 40 percent of each developing country. For the diverse workforce of the WBG, integrity, ethical behavior and decision making are core to the success of these goals.

Under Staff Rule 3.00 adopted in 2009, the Ethics and Business Conduct Department (EBC) is committed to integrity, impartiality and independence in its work. EBC promotes the development and application of the highest ethical standards by staff members in the performance of their duties. EBC is headed by the Chief Ethics Officer, who is independent and reports directly to the President of the WBG. For administrative matters, EBC reports to the Managing Director and Chief Administrative Officer of the WBG.

The WBG’s core values are impact, integrity, respect, teamwork and innovation. The core values reflect what the WBG stands for, how staff treat each other, and how the WBG treats is partners and clients. EBC plays an important role in helping to embed the WBG core values in the WBG’s programs, processes and culture.

To foster an ethical and value-based culture and achieve the ethical impact of WBG strategies and policies, EBC provides outreach and training to strengthen our WBG values, foster a culture of respect and integrity, and build bridges between scientific research and practice in ethical development. EBC also provides advice to staff and clients by providing counsel on conflicts of interest and compliance-related issues. Finally, EBC reviews and investigates allegations of misconduct.

EBC is seeking to recruit a highly seasoned investigator who has significant experience in conducting internal administrative reviews and/or investigations involving allegations of workplace misconduct including harassment, sexual harassment, abuse of authority, conflict of interest and other violation of policies. The successful candidate must have a proven record of being thorough, fair and objective with attention to detail and timeliness and can adapt easily to working in a diverse and multicultural work environment. The successful candidate also must have a proven record of leading investigation teams and demonstrating the WBG core values in his/her professional experience.

Duties and Responsibilities

Under the supervision and overall guidance of the BIR Manager, the Sr. Investigator/ Sr. Counsel, Ethics will carry out the following duties and accountabilities:

• Plan, organize, conduct, manage and lead investigations of alleged misconduct (e.g. harassment, sexual harassment, conflicts of interest, retaliation, etc.) that are of the highest quality and completed in accordance with service delivery standards and deadlines.
• Establish the factual basis of allegations of staff misconduct and consider possible instances of non-compliance with the WBG’s legal framework using the appropriate investigative tools including conducting interviews, obtaining documentary and other evidence, and examining and analyzing documents.
• Prepare detailed and concise investigation reports to be submitted to the Vice President of Human Resources, and other communications.
• Provide mentoring, coaching and guidance to junior staff.
• Maintain case files electronically and in hard copy; keep track of case status; and ensure record keeping of all produced and received documents is timely and properly maintained.
• Lead in the sharing of best practices, trends, knowledge and lessons learned across units and with clients and partners, articulating ideas verbally and in writing in a clear and compelling way across audiences of varied levels.
• Provide support to the BIR Manager in connection with work program management, quality assurance, and the day-to-day administration of the Investigations unit.
• Participate in special initiatives/projects and undertake other ad hoc assignments.


Selection Criteria

• Master's degree or equivalent in law, criminology/criminal justice, or another relevant field. Professional training and/ certification by examination is desirable.
• A minimum of eight (8) years of substantial professional experience in workplace investigations, investigatory procedures and practices addressing and reviewing workplace misconduct by employees (experience of conducting harassment and sexual harassment allegations would be an asset). Knowledge about investigatory best practices in more than one relevant international public organization is desirable.
• Comprehensive, in-depth knowledge, skills, and abilities regarding administrative
investigation strategies, frameworks, methodologies, and techniques.
• Excellent interviewing skills, including the ability to use active listening skills to elicit critical information in a gentle and respectful manner from individuals feeling distressed.
• Demonstrated ability to clearly and concisely prepare, draft, present and discuss
investigative findings and recommendations and to produce compelling written investigative reports involving complex legal, procedural and evidentiary issues.
• Excellent interpersonal skills, including the ability to work effectively in a team and/or task force as a participant or leader and with senior officials internally and collaboratively across departments.
• Demonstrated professional leadership and ability to coach, mentor and lead an
investigation team in the execution of investigations and projects.
• Ability to plan work and manage conflicting priorities within tight deadlines to ensure timely completion of tasks as well as respond swiftly to management requests.
• Fluency in oral and written English; proficiency in one of the following languages is
desirable: Spanish, Russian, French, Arabic, Indonesian, Chinese or Portuguese.


Values Competencies

• Commitment to innovation: learning and adopting to find better ways of doing things.
• Highest personal integrity and sound judgment with demonstrated ability to handle
confidential matters in a discreet and respectful manner.
• Respect and compassion for individuals and the WBG, its mission, objectives and values.
• Commitment to diversity, equality and inclusion, and sensitivity to the WBG’s distinctive demographic and cross-cultural context and influences.
• Ability to work effectively in a team and build good work relations and Ability to listen patiently and empathetically without forming hasty judgments.

General Competencies

• Independence. Able to perform duties in an objective manner, with discretion towards sensitive or confidential information.
• Professional Maturity. Demonstrate the ability to understand the importance of how
behaviors and emotions can impact others and the success of the project or work.
• Deliver Results for Clients. Develop and implements solutions that show understanding of how clients and/or own work achieves results that are financially, environmentally and socially sustainable; share new insights based on in-depth understanding of the client and recommends solutions for current and future needs of clients; hold self and team accountable for risk management and outcomes.
• Collaborate Within Teams and Across Boundaries. Collaborate across organizational
boundaries, internally and externally with a sense of mutuality and respect; consistently engage others in open dialogue, bring out any conflicting viewpoints and incorporates viewpoints into solutions, giving credit where credit is due; leverage expertise of all team members to ensure successful outcomes; make choices and set priorities with a WBG corporate perspective in mind.
• Lead and Innovate. Encourage and work with others to identify, incubate and implement relevant solutions; identify opportunities in changing circumstances and energize others to continuously improve, using intentional strategies to boost morale, team spirit, and productivity in context of WBG’s values and mission; help others to understand problems, client needs and the underlying context.
• Create, Apply and Share Knowledge. Ensure systematic sharing of good practice and learning from lessons from across WBG, clients, and partners; is known across WBG in your subject area and is sought out by WBG colleagues to advise, peer review, or contribute to knowledge products of others; seek mentoring opportunities with more experienced staff to deepen or strengthen professional knowledge and mentor junior staff; build networks across the WBG and as part of external professional groups/networks.


World Bank Group Core Competencies

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

Note: The selected candidate will be offered a one-year appointment, renewable for an additional one year, at the discretion of the World Bank Group, and subject to a lifetime maximum ET Appointment of two years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their second-year ET appointment are not eligible for future ET appointments.

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