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HR Officer (Reporting and Analytics) P2
World Food Programme (WFP)
Grade: P2, Entry Professional
Occupations: Human Resources
Close on 3 Oct 2021
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Added 4 days ago
Job Description


WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


The HR Technology and Analytics Branch - HRMOI is responsible for ongoing support to critical HR operational processes through the appropriate provision and application of information, processes, and enabling technologies. It is also responsible for the development of the HR Division Technology strategy and roadmap that will support integrated talent management processes, enable full visibility into our global workforce by deploying a technology solution that integrates people processes, data, and intelligence from corporate and satellite systems and databases, and will provide workforce analytics and tools to support evidence-based decision making across people-related processes (in particular workforce planning, recruitment, reassignment and deployment to emergencies).


The Branch consists of three teams:

(1) HR Technology Deployment;

(2) HR Systems Administration and Support.

(3) HR Reporting & Analytics.

KEY ACCOUNTABILITIES (not all-inclusive)

Under the general supervision and guidance of the Team Leader of the HR Analytics Work-stream, the HR Officer will:

1. Undertake data collection, pre-processing and analysis of structured and unstructured data

2. Analyse large amounts of information to discover trends and patterns

3. Build predictive models and machine-learning algorithms to address business problems

4. Build quantitative model to simulate impact of the projects

5. Present information using data visualization techniques

6. Create, maintain and support a variety of moderate to complex reports and dashboards utilizing appropriate

reporting and visualization tools

7. Work with HR and corporate stakeholders to identify the business requirements and the expected outcome.

8. Work with HR and corporate subject matter experts to identify relevant internal and external data sources and

automate collection processes, leveraging new data collection processes

9. Work with IT teams to support data collection, integration, and retention requirements based on the input collected

with the business.

10. Provide on-going tracking and monitoring of performance of decision systems and statistical Models

11. Troubleshoots and implements enhancements and fixes to systems as needed.


12. Assist in the preparation of project proposals, implementation plans and presentations to management/project leads

13. Assist in the preparation of standard and ad-hoc HR reports for internal and external customers

14. Research the HR technology and analytics best practices and innovations

15. Maintain and share knowledge of best practices, and support the development and implementation of new/improved



  • Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
  • Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
  • Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
  • Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.


  • Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
  • Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
  • Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
  • Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.


  • Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
  • Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
  • Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
  • Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.


  • Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
  • Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
  • Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
  • Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.



  • Advanced university degree in Computer Science, Engineering, Math, Finance or relevant field, or First University degree with additional years of related work experience or training/courses.


  • Three or more years of experience in the field of data mining and analytics, including international experience.
  • Experience using business intelligence tools such as SAP BI/BO, and visualization tools.
  • Advanced use of Microsoft Excel and/or Access.
  • Analytical mind, business acumen, and problem-solving aptitude.
  • Strong mathematical skills (e.g. statistics, algebra).
  • Excellent communication and presentation skills.
  • Knowledge of HR data, time-dependent data, and workforce analytics is an asset.
  • Knowledge of SAP, R. SQL, Python, and data frameworks (e.g. Hadoop) is an asset.


  • Fluency in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) or Portuguese (one of WFP’s working languages).


Non-Rotational Nature
Mobility is and continues to be a core contractual requirement in WFP. This position is however classified as “nonrotational”
which means the incumbent shall not be subject to the regular reassignment process unless the position is
reclassified as rotational.

Terms and Conditions
Selected candidate will be employed on a fixed-term contract with a probationary period of one year.
WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation
entitlement, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, pension plan and medical insurance.


The deadline to receive applications is Sunday, 3 October 2021 (11.59 PM CET).


Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

This job is no longer available.