ABOUT THE ROLE
The Transparency International Secretariat (TI-S) is currently seeking a Data and Technology Specialist – Advocacy and Legal Advice Centres.
For over 15 years, Transparency International (TI) has been encouraging individuals and organisations to report corruption they have witnessed or experienced to our Advocacy and Legal Advice Centers (ALACs), and assisting them to seek redress and justice. Our ALACs are based in the National Chapters in almost 70 countries throughout the world, and are contacted by thousands of people each year. Action taken at country level ranges from provision of legal advice, working with investigative journalists and, in some cases, strategic litigation where they believe it will set important precedents or has significant public interest. As well as supporting people to pursue their cases, TI also uses the information gained from corruption reports and casework to identify and highlight broader systemic problems, which are then made the subject of campaigning, activism and advocacy aimed at decision-makers (e.g. to close the loophole / change the policy in practice) and the public (e.g. to encourage people to take action against corruption).
ALACs are increasingly using digital tools to support corruption reporting, casework, and advocacy. ALACs have developed (and are developing) their own digital tools for engaging and supporting citizens, which benefit from expertise, partnerships and knowledge sharing within the TI Movement. Additionally, TI-Secretariat is supporting ALACs to adopt two digital tools: a secure online reporting tool (GlobaLeaks); and an online case management system and database platform (built on a Salesforce CRM platform) to manage corruption cases safely and efficiently, and to improve TI’s ability to analyse corruption trends and insights using ALAC data. There is great potential to expand TI’s use of ALAC digital tools and ALAC data at national, multi-country and global levels, with most ALACs expected to be using the TI-S supported platforms by end-2023.
OVERVIEW OF KEY DIMENSIONS
Role Purpose: Leveraging technology and qualitative/quantitative data to support the successful delivery of the ALAC Programme and TI’s strategic objectives.
Salary Band: salary according to TI-S internal salary structure; for this position corresponding to band PF2 a salary starting EUR 40,000.00 gross per year depending on relevant experience
Starting Date: 1 January 2022
Contract Duration: Currently we can offer an employment contract limited for a duration of 1 year, with the possibility of extension subject to organisational need continuing, performance proven and funding confirmed.
Location: Transparency International Secretariat (TI-S), Berlin – with international travel
Job ID: TIS-DTSPALACS-2021
MAIN ACCOUNTABILITIES OF THE ROLE
The main accountabilities of the Data and Technology Specialist – Advocacy and Legal Advice Centres will include:
- Technical support for individual ALACs: training ALACs to use TI-S developed/supported digital platforms and ensuring ongoing technical support
- Roll-out of new ALAC digital platforms (Salesforce and GlobaLeaks), including documentation, training and ongoing support (with technical support mainly from the IT Helpdesk) (15 ALACs planned in 2022)
- Providing technical and non-technical support to 25 additional ALACs currently using ALAC digital platforms (Salesforce and GlobaLeaks) - training, guidance materials, maintenance of the digital platforms (with technical support mainly from the IT Helpdesk)
- Coordinating advanced technical support for ALACs from IT Helpdesk and Hermes Center, when required (For the ALAC Salesforce solution, the IT Helpdesk leads from the technical side. For the GlobaLeaks solution, the Hermes Center (developers of GlobaLeaks) is a TI partner and leads on the technical side.)
- Disseminating knowledge products developed on ALAC digital tools to the broader ALAC network
- ALAC data: leading on information management frameworks and tools for TI-S and ALACs to use ALAC data for research, planning and advocacy (national and multi-country levels)
- Leading ALAC data analysis globally, including through compiling, analysing and feeding ALAC data backed recommendations to the TI-S Global Policy and Advocacy team
- Collecting analysis questions and drafting ALAC data analysis frameworks for (a) multi-country ALAC data; and (b) national-level ALAC data
- Training ALACs to better use ALAC data for analysis and advocacy, including through using the ALAC data analysis framework; and supporting ALACs to use the Salesforce platform to generate reliable, quality reports and data visualisations (e.g. cleaning data, analysing data, using data visualisation tools)
- Project manager of the TI-S supported ALAC digital tools (Salesforce and GlobaLeaks)
- Responsible for overseeing and coordinating the Salesforce platform design, including providing technical advice and leading the requirements gathering for updating the Salesforce platform
- Responsible for overall management / administration of the ALAC digital tools activities, in close coordination with project-funding leads and ALACs across the Movement
- Coordinating the work with the GlobaLeaks team and acting as a technical counterpart for GlobaLeaks development and deployment
- Liaising with the IT Manager to ensure that the development of the ALAC systems remains consistent with Technology strategy and policy
- Peer learning: coordinating ALACs’ peer learning and up-scaling innovations in using technologies for ALAC activities
- ALACs and technology – facilitating ALACs to share how they use technology for their activities; support ALACs to adopt innovative and impactful practices
- ALAC data – facilitating ALACs to share good practices and innovative ways to use ALAC data for their work (e.g. using ALAC Salesforce platform and other tools to generate reports and data visualizations to engage citizens and other stakeholders)
- ALAC Network – ensuring a vibrant community of practice around ALAC digital tools, through facilitating webinars, online forums, and other communication platforms
- Partnerships and representation:
- Identify, develop and maintain sustainable and productive relationships with technology partners, including Hermes Center (the developers of GlobaLeaks); build relationships and form alliances with external counterparts, communities of practice and stakeholders
- Represent the organisation at relevant fora within area of expertise as needed
- Strategic planning: contribute to strategic planning on several levels
- Lead on strategic planning components related to technology and the ALACs (e.g. new opportunities, ways of working, potential partnerships)
- Support ALAC Programme strategic planning and direction-setting, bringing the lens of how ALACs can work with/through technology (e.g. citizen outreach and engagement, investigations, advocacy, tracking impact, etc.)
- Support broader strategic planning on anti-corruption linked with people engagement and technology (e.g. through using technologies, such as social media and open data, that can be used to mobilise people and increase transparency)
- Coordinate the organisation of institutional meetings/events; including preparing documentation before and after events
- Contribute to the overall functioning of the team by providing proactive and ad hoc support where necessary
- Other tasks as needed to ensure the successful delivery of the ALAC Programme
- Support fundraising efforts for the ALAC Programme, including through generating reports/statistics, inputting into content-related proposals (e.g. support for ALACs’ activities linked with technology), and identifying new funding opportunities
- Contribute to day-to-day work implementation, including work planning, budget management, monitoring, and reporting, ensuring that all phases are consistent with the design and delivery schedule and internal processes and procedures
In order to succeed in this role, candidates will need to meet the following:
- University degree or professional qualification in information management, information technology, knowledge management or other relevant fields
- 5+ years of relevant professional experience with demonstrated knowledge and experience using technology, managing complex data sets and data visualisation
- Demonstrated experience in capacity building / training for non-technical audiences to use technology and/or data, preferably in NGO settings
- High attention to detail and accuracy in the collation and analysis of large data sets (statistics) and visualisation of data (design, programming)
- Experience using Salesforce CRM platforms is highly desirable; Salesforce qualifications are a strong advantage
- Experience in project management as well monitoring, evaluation and learning
- Strong skills in partnership building and relationship management
- Excellent organisational skills and ability to effectively manage priorities and projects in a fast-paced and dynamic environment
- Ability to work independently whilst ensuring open, regular, and pro-active reporting and accountability to the team
- Highly developed teamwork and intercultural communication skills
- Professional language proficiency in English, additional languages (in particular Spanish, French, Russian and/or Arabic) an advantage
- Commitment to the values and principles of Transparency International
- Willingness to travel
WHAT WE OFFER
Joining the Transparency International Secretariat candidates can expect:
- the opportunity to become part of the global movement against corruption and make a positive contribution to the work of TI in the field of transparency and accountability working on a wide range of relevant and challenging issues
- a role with purpose, working in a team of engaged and enthusiastic colleagues experts in the field of anti-corruption and driven and united by the desire to fight corruption and achieve significant and large-scale replicable impact
- a dynamic, flexible and international working environment with peers representing 45+ different nationalities
- a high degree of collaboration and autonomy in a lean and agile organisation with flat hierarchies, streamlined decision-making processes and a shared leadership culture with servant leadership philosophy
- opportunities to learn and grow, including regular Show & Tell meetings and visits by external experts
Staff at TI-S enjoy a competitive compensation & benefits package designed for staff well-being and work life balance, incl.:
- a relocation package incl. sponsorship of work permit if needed and financial contribution to German language classes
- generous time off with 30 days of annual leave per year and flexible working times around core hours
- the possibility of Work from Abroad for periods of time (currently for up to 10 working days at a time for a maximum of 20 working days per calendar year), currently being piloted in an ongoing effort to increase virtualisation of work and foster highly collaborative remote work using MS Teams throughout the organisation
- organisational access to the employee assistance programme PME offering support in various areas incl. well-being
- Sodexo Restaurant Checks with plenty of options nearby the office for reduced prices for meals
- selection of fruits and hot drinks, summer and winter parties, and ‚Social Fridays’ with complimentary snacks and drinks
- free health sessions (e.g. back pain prevention) as well as reduced membership fees with Urban Sports Club
- a centrally located office in a vibrant metropolitan city with excellent public transportation connectivity at the river Spree
HOW TO APPLY
Interested candidates are invited to submit a CV and cover letter in English (mentioning also the source of the application), merged into one PDF file, via the online recruitment system clicking on the button ‘Apply Online’.
Closing date for applications is Wednesday, 29 September 2021.
Only applications duly completed and received through the online recruitment system will be considered.
The Transparency International Secretariat is committed to creating an inclusive work environment where diversity is valued and where there is equality of opportunity. We actively seek a diverse applicant pool and therefore welcome applications from qualified candidates of all regions, countries, cultures and backgrounds. Existing permission to work in Germany is not a selection criterion and TI-S supports successful candidates in the process for applying for a work permit, if needed. Selection of staff is made on a competitive basis and we do not discriminate on the basis of national origin, race, colour or ethnic background, religious belief, sex, gender identity and expression or sexual orientation, marital or family status, age or ability. We kindly ask applicants to refrain from including in their application information relating to the above as well as from attaching photos.
Please note that Transparency International does not charge any fees at any stage of its recruitment and selection process (whether at application, processing, testing, interviewing, traveling or otherwise). In addition, TI does not require or need to know any information relating to the bank account details of applicants.