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ICT Assistant - Intern
United Nations Development Programme (UNDP)
Grade: IN, Intern
Closing soon: 23 Jun 2021
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Added 1 week ago
Job Description
Background

The United Nations Development Programme (UNDP) is the UN’s global development network, advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. We are on the ground in 170 countries and territories, working with Governments and people on their own solutions to global and national development challenges to help empower lives and build resilient nations.

The UNDP country programme in Angola is based on the premise of ‘leaving no one behind’ and ‘reaching those furthest behind first’. The programme includes integrated solutions to complex, interconnected development challenges and is informed by three complementary priorities : (a) fostering poverty eradication and inclusive economic growth; (b) increasing resilience to shocks and crises and enhancing management of natural resources for conservation and economic development; and (c) strengthening inclusive democracy, human rights, justice and rule of law.

To support its various programme and operations teams in the delivery of this ambitious programme, UNDP Country Office is establishing an ICT Assistant intern position to join its Operations Team in support of provision of client-oriented, responsive and timely ICT services to clients. The ICT Assistant (intern) will be supervised by the ICT Associate.

The UNDP internship programme offers an outstanding graduate-level student the opportunity to acquire direct exposure to UNDP's work with the objective of deepening his/her knowledge and understanding of UNDP’s goals, principles and activities. It is designed to complement development-oriented studies with practical experience in various professional aspects

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Duties and Responsibilities

Provides effective ICT support focusing on achievement of the following results:

  • Provides daily on-site support on the usage of software and hardware to the end-users;
  • Researches and retrieves the data from various sources; preparation of statistical charts, tables and reports as required;
  • Helps to ensure that information and communication technology (ICT) equipment is in good working condition and assists with maintenance and minor repairs;
  • Assists in the installation of commercial and in-house software and related upgrades;
  • Responds to end-user needs regarding network access
  • Supports equipment inventory and ICT Unit record-keeping;
  • Perform other duties as tasked and deemed necessary for the overall delivery of the unit´s activities.

Competencies

Core:

  • Demonstrates keen interest in the work of the UN, and of UNDP in particular.
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Functional:

  • Reasonable IT skills and knowledge
  • Understanding of UN/UNDP mandates and specifics of activities
  • Ability to handle a large volume of work possibly under time constraints
  • Consistently approaches work with energy and a positive, constructive attitude, pro-activity
  • Remains calm, in control and good humored even under pressure
Required Skills and Experience

Education:

(a) Be enrolled in a postgraduate degree programme (such as a master’s programme, or higher);
(b) Be enrolled in the final academic year of a first university degree programme (such as bachelor’s degree or equivalent);
(c) Have recently graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation;
(d) Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program.

Subject area of the above academic levels: information and communications technology, information systems, computer science, information systems, cybernetics or related field

Experience:

Knowledge of networking and trouble shouting.

Languages:

Fluent Portuguese and working knowledge of English

Conditions of Internship:

  • UNDP will provide a stipend in accordance with the provisions of the UNDP Internship Policy.;
  • Any further costs associated with the internship must be borne by the nominating institution, related institution or government, which may provide the required financial assistance to its students; or by the student, who will have to obtain financing for subsistence and make his or her arrangements for travel, accommodation and other costs;
  • UNDP accepts no responsibility for the medical and life insurance of the intern or costs arising from accidents and illness incurred during an internship. The Intern must provide proof of enrolment in a health insurance plan;
  • The purpose of the Internship Programme is not to lead to further employment within the UN System, but to complement an intern’s studies. Therefore, there should be no expectation of employment at the end of an internship. The Intern will not be eligible to apply for, or be appointed to, any post in UNDP during the period of internship.
  • Interns are not staff members and may not represent UNDP in any official capacity.
  • UNDP only accepts interns for a minimum of 6 weeks and a maximum of 6 months.
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Disclaimer

WARNING TO APPLICANTS: UNDP does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you have received a solicitation for the payment of a fee, please disregard it.

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