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National Professional Officer (Refugee Health)
World Health Organization (WHO)
EU_TUR WHO Country Office, Turkey
Grade: NO-B, Entry Professional
Occupations: Healthcare
Close on 4 Jul 2021
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Added 1 week ago
Job Description


Provide technical expertise as well as operational and programmatic support to the implementation of the Refugee Health Programme in Turkey, focusing on the delivery of health services to populations affected.



The mission of WHO’s Health Emergencies Programme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

Under the overall guidance of the HWO and the direct supervision of the Refugee Health Programme Coordinator the incumbent provides technical expertise as well as operational, technical and programmatic support to the implementation of the Refugee Health programme in Turkey.

Guiding documents for the work include the the General Programme of Work and respective Programme Budgets; International Health Regulations (IHR 2005); WHOs’ Emergency Response Framework; the Sendai Framework for Disaster Risk Reduction 2015-2030; the Pandemic Influenza Preparedness (PIP) framework; the Performance of Veterinary Services (PVS Pathway); WHO’s e-Manual including Standard Operating Procedures (SOPs) for WHO's work in emergencies. 

Some independence in decision making is expected and incumbent has to exercise judgement in adapting or modifying relevant WHO guidelines to the country context. 

Work requires regular contacts and collaboration with a broad range of partners and with government entities and missions to the regions hosting Syrian refugees. It also involves extensive and ongoing contacts with officials and representatives from UN agencies and non-governmental organizations to promote and facilitate partnership and coordination with the Ministry of Health.


A wide range of contacts within the organization is also expected – the purpose is to receive policy guidance and support on technical, information-related and administrative as well as managerial issues related to project implementation. Additional contacts both within the Regional Office in Copenhagen and with other Country Offices, Geographically Dispersed Offices and HQ to seek technical support for planning collaborative activities as well as to support project implementation in the country, are foreseen. 



Provide technical expertise as well as operational and programmatic support to the implementation of the Refugee Health Programme in Turkey, focusing on the delivery of health services to populations affected.

Specifically the incumbent will carry out the following duties:

Support the Ministry of Health in evaluating and  strengthening national health systems in the area of refugee health services, by developing, adapting and updating guidelines, materials and tools, organizing and implementing meetings, trainings andfield activities, aiming for the highest attainable health for refugees and the host community.

Facilitate the planning and formulation of strategies and workplans ensuring close coordination with local and national health authorities and other stakeholders. 

In line with program strategy and priorities, and in coordination with other agencies and partners, support the consolidation of health sector activities in the area of refugee health programme. 


Support  the program coordinator in:

  • identifying gaps in the delivery of the health services andrecommending appropriate actions and innovative approaches to improve the services
  • analyzing existing coordination mechanisms and recommending improvements,
  • facilitating collaboration and cooperation with a broad range of UN Agencies, international, governmental and non-governmental organizations/institutions and donor representatives. 

Other activities as requested by the supervisors.




Essential: University degree in medicine, public health, social and political sciences or related fields.
Desirable: A degree or studies in medicine, public health management or public administration; training in diseases management, emergency response or a related subject.


Essential: Minimum two years of national professional experience in the field of management of public health programmes/systems.
Desirable: Experience in emergency and humanitarian response, with emphasis on management and capacity building Experience in developing and promoting collaborative partnerships and/or experience in emergency stricken countries. Relevant work experience in WHO, other UN agencies; experience working in relevant non-governmental or humanitarian organizations. 


Demonstrated knowledge of response operations and their implementation in emergencies as related to public health, complemented by demonstrated ability to identify and manage difficult situations. Excellent skills in the monitoring and analysis of emergency situations. Excellent interpersonal skills and ability to work under pressure. Proven ability to communicate effectively. Tact, discretion and ability to promote consensus. Proficiency in standard computer applications e.g. electronic communication, database searches and management, word processing, spreadsheets, presentations and planning software.

WHO Competencies

Respecting and promoting individual and cultural differences
Moving forward in a changing environment
Producing Results

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of National Language.


Remuneration comprises an annual base salary starting at TRY 234,134 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
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