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Business Analyst- 12 month FTC - Greater Delhi Area
The Children's Investment Fund Foundation (CIFF)
Grade: Unspecified
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Added 2 months ago
Job Description

To apply for this role please send a copy of your CV and cover letter to, stating the job title in the subject of your email. Applications received after the closing date may not be reviewed. If a high volume of applications are received, the vacancy may be closed early. About CIFF The Children’s Investment Fund Foundation (CIFF) is an independent philanthropic organisation with offices in Addis Ababa, Beijing, London, Nairobi, and New Delhi. CIFF works with a wide range of partners seeking to transform and empower the lives of poor and vulnerable children and adolescents in developing countries, with the ultimate goal of solving seemingly intractable challenges to ensure all children and adolescents have the chance to survive and thrive. CIFF aims to play a catalytic role as a funder and influencer to deliver urgent and systemic change at scale. Areas of work include empowering girls and boys to control their sexual and reproductive health to avoid unintended pregnancy, unsafe abortion and HIV/AIDS; improving children and mothers’ health and nutrition; preventing low birthweight babies; eliminating deaths from severe acute malnutrition, nested within a more integrated approach to childhood development; and deworming efforts to break transmission for good. CIFF’s child protection work focuses on ending child labour and sexual exploitation by enabling an environment that reduces vulnerability of communities and increases protection of children. The organisation’s climate portfolio is driven by a vision of a climate-safe future for today’s children and future generations that also bear the benefits of cleaner air, energy security and sustainable jobs. We are privileged, as a financially independent philanthropy, to be able to work in challenging areas that others can’t and we often elect to work on what can be controversial issues that others won’t. For example CIFF is pro-choice with respect to women’s reproductive rights along with the prioritisation of access to reproductive information and to contraceptive choices. It is imperative to the CIFF family, therefore, that prospective candidates are aware of the issues we work on and embrace all our programmatic work with fully open minds to the huge number of ways in which we seek to empower young lives. CIFF places significant emphasis on quality data and evidence. For most of its grants, CIFF works with partners to measure and evaluate progress to achieve large scale and sustainable impact. The organisation is committed to sharing as much information as possible about what they and their partners are learning. Founded in 2002, CIFF employs approximately 160 professionals globally. CIFF strives to couple business acumen and principles with development experience and best practices to transform the landscape for children. It seeks to be the gold standard in grant making and foundation operations. Main purpose of the role: The function of the Change Delivery Team is to develop and adapt systems and processes to be continually more efficient, effective and relevant. Sitting within IT, the team own and manage the selection, implementation and development of new systems and processes, utilising effective project and change management methodology and controls to drive the evolution of data management within CIFF. The Business Analyst is responsible for the analysis on larger projects requests for changes and improvements to CIFF’s existing business processes and systems, as well as projects to implement new systems and business processes. Within an Agile development framework, the role will work closely with business stakeholders and project teams, to facilitate conversations, elicit requirements for feature developments and process improvements, work with both internal and third-party developers to deliver changes through the entire project lifecycle. The Business Analyst will also coordinate and input into business readiness activities, such as business acceptance testing and user-training. The Exciting Opportunity Position Responsibilities • Gain an understanding of the business and its culture, understanding the organisational structure, resources, outputs and the framework in which it operates in. • Work with stakeholders to identify new opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes, procedures and systems. • Work with project teams to define scope, capture and gain agreement of the business goals and objectives driving the need for the project, identifying the deliverables needed. • Elicit business requirements from stakeholders and other relevant sources, including functional, non-functional and operational requirements. • Generate high quality business requirements documentation (such as customer journeys, requirements specifications, user stories, use cases and acceptance criteria). Produce “As-Is” and “To Be” process models as required. • Generate detailed technical requirements specifications (such as data models, ER diagrams, UML models, UX, CX, wireframes). • Prioritise requirements (MoSCoW), breakdown scope (into project backlogs, epics, features and user stories), generate “SMART” success criteria and KPI’s. • Manage the requirements throughout the project lifecycle; ensuring effective scope control and that solution compliance to requirements is tracked through to implementation. Facilitate solution options, viability and cost discussions with Change Delivery Programme Manager, Data Architect, product owners and project sponsors. • Participate in agile development processes, such as roadmap planning, backlog grooming, sprint planning and sprint retrospectives. • Work closely with the development and business teams throughout the project lifecycle to ensure that the requirements are understood, and development is aligned. • Review test cases and tet plans from the development team, negotiate testing scope and timelines, review test scripts, review defects raised. • Drive the UAT with the business users, which includes performing some parts of the UAT, providing test scenarios and reviewing defects raised. • Participate in Business Readiness tasks such as communications, trainings and documentation for the users • Conduct analysis and change control for any significant new requirements. • Perform follow up analysis on projects and changes after implementation, to continually measure success and identify opportunities for improvements. Qualifications & Experience • Demonstrated success as a Business Analyst in demanding organisations, with constrained resources and fast-paced delivery timelines, where being self-directed, determined and resilient are a key requirement. • Experience of industry standard Business Analyst techniques and tools i.e. stakeholder assessment, business process and IT systems analysis, requirements gathering, data modelling, asset management, field services, facilitation, presentation, project management, change management, and strategic analysis. • Experience of process improvement; process mapping, developing RACI charts and KPIs, controls & risks. • Proven working knowledge of Agile principles and the role of the Business Analyst in this methodology. • Full project lifecycle experience. • Proven experience of backlog management, user stories and acceptance criteria development; able to write concise user stories for technical teams for both functional and non-functional requirements. • Effective stakeholder management; able to identify, develop and manage relationships with stakeholders throughout the business, with the ability to challenge stakeholders where appropriate. • Proficient with full Microsoft Office suite, particularly Excel and Visio (or similar tool). • Educated to bachelor’s degree level or holds a relevant professional qualification. Desirable • BCS, Scrum Master and/or Product Owner Certification. • Product Owner experience. • Experience with continuous improvement methodology, such as Lean Six Sigma. • Experience of working with a diverse group of stakeholders in multiple locations. • Experience operating in international and multi-cultural organisations. • Experience with Microsoft databases and writing T-SQL. • Understanding of Data Warehouse principles in Big Data environments.

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