United Nations Assistance Mission for Iraq (UNAMI)
Baghdad (Iraq)
Grade: NO-2, Entry Professional
Occupations: Documentation and Information Management, Information and Communication Technology
Job Expired 28 Feb 2021
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Added 3 weeks ago
Job Description
Org. Setting and Reporting
The position is located within the United Nations Assistance Mission for Iraq (UNAMI), Baghdad. The Associate Information Systems Officer reports to Supervisor of Innovation and Technology under the overall supervision of the Chief FTS.
Within delegated authority, the Associate Information Systems Officer, under the direct supervision of Supervisor of Innovation and Technology and overall supervision of the Chief FTS, will be responsible for the following duties:

• Participates in preparing user requirements and other technical specifications.
• Assists in the design, development and installation of information systems.
• Undertakes analysis of well-defined modules within the system, develops enhancements and new features to existing systems; may design and implement small, stand-alone systems as needed (e.g. to meet individual user requirements).
• Undertakes rigorous testing and proving of applications software.
• Maintains assigned portions of systems, providing operational support for system’s applications, analyzing and implementing system changes/upgrades, etc.
• Participates in developing and maintaining Information Systems project plans, schedules, and budgets.
• Assists in identifying appropriate human and technical resources to complete the project; assists in assuring that deviations from project schedule are addressed and communicated; assists in developing timely project status reports, monitoring project risk factors, escalating project issues, and providing Quality Assurance for all project deliverables.
• Ensures data security and integrity
• Writes and develops programs to interface with existing systems.
• Ensures data security and integrity.
• Participates in developing disaster recovery plans.
• Prepares, updates and maintains system’s documentation and related technical/procedural manuals.
• Assists in procurements, including conducting needs assessments and benchmarks, preparing technical specifications and evaluation criteria.
• Assists in the set-up and monitoring of software performance measures.
• Participates in Helpdesk support services.
• Participates in facilitating project plans between various Field Technology Units and providing clear communication to the clients as part of smooth roll-out of new technologies.
• Assists in the development of Service Level Agreements (SLAs), for either specific IT service or general technology support, including any charge back mechanisms to Agencies Funds and Program.
• Advises users on the most suitable hardware and software for different tasks; maintains and enhances software.
• Drafts training materials and conducts training sessions and demonstrations of systems for users.
• Participates with senior staff in assessing and testing new technology.
• Performs ad hoc duties as required.
• May provide guidance to new/junior staff.
Professionalism: Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
An advanced university degree (Master’s or equivalent) in Computer Science, Information Systems Management, Communication Technology or related fields is required. A first level university degree with two additional years of relevant experience may be accepted in lieu of the advanced university degree.
Work Experience
A minimum of two to three years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required.
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in both English and Arabic is required.
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice
• Recruitment against this position is on a local basis. Candidates for positions in the National Professional Officer categories must be nationals of Iraq.
• The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
• Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
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