Organizational Setting

The Office of Internal Oversight Services (OIOS) assists the Director General to strengthen the Agency's internal oversight and its ability to ensure management efficiency and programme effectiveness and to enhance accountability. OIOS comprises four major functional areas: internal audit, investigation, management services and programme evaluation. OIOS provides the Director General and senior management with objective, independent and systematic assessments for the purpose of improving efficiency and effectiveness in programme delivery, improving accountability and ensuring sound governance.

Main Purpose

As a member of the Internal Audit and Management Services Group, under the supervision of the Director of OIOS, the Associate Management Services Officer provides advisory services by employing professional knowledge on reviewing management processes and tools and in compliance with the OIOS Charter.

Role

The Associate Management Services Officer is (a) a professional, providing management advisory services which contribute to ensuring that the IAEA remains a reliable steward of public resources and pursues operational excellence, and (b) a team member, mainly supporting the implementation of the OIOS Management Services programme of work in the planning and implementation of reviews.

Functions / Key Results Expected

The Associate Management Services Officer mainly supports the Management Services function of OIOS by bringing a professional knowledge and a systematic approach to analyse management processes and tools. In carrying out this function, the Associate Management Services Officer may be requested to:

- Support the planning, implementation and report drafting phases of management reviews focused on one or several of the following topics: workflow and processes; organizational structures; policies, procedures and practices; and resource utilization (efficiency and effectiveness).
- Support the OIOS Management Service function by performing benchmarks and analyses of best practices in comparable organizations, and conducting research and inquiries.
- Liaises and works synergically with external experts/consultants in the analytical and operational phases of management reviews as requested.
- Develops advisory methodologies and tools as part of the continuous improvement of the OIOS Management Services function.
- Performs other analytical tasks as delegated by the Director of OIOS.

Competencies and Expertise

Core Competencies

Name	Definition
Planning and Organizing	Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.
Communication	Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.
Achieving Results	Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.
Teamwork	Actively contributes to achieving team results. Supports team decisions.

Functional Competencies

Name	Definition
Client orientation	Establishes effective relationships with clients to understand and meet or exceed their needs. Finds ways to ensure client satisfaction.
Commitment to continuous process improvement	Identifies opportunities for process, system and structural improvement as well as improving current practices, increasing effectiveness and achieving efficiency gains. Actively supports the application of sound quality management standards and process improvement.
Judgement/decision making	Consults with supervisor/manager and makes decisions in full compliance with the Agency’s regulations and rules.

Required Expertise

Function	Name	Expertise Description
Finance	Accounting	Knowledge of ERP accounting system; ability to apply accounting concepts and tools to advisory assignments.
Internal Oversight	Advisory Services and Management Reviews	In-depth knowledge of modern leadership practices including Results-based management; Change management; Project management; Financial resource management; HR management; and Risk management.
Finance	Enterprise Resource Planning (ERP) system	Ability to locate information necessary for conducting management reviews and to formulate queries to business owners to obtain proper data.
Internal Oversight	Quality Management	Understanding of the main quality management concepts applicable to key functions and business processes (e.g. procurement; human resources management; quality control; etc).

Qualifications, Experience and Language skills

• At least a university degree in business/public administration, science, engineering, economics, or other relevant field.
• Minimum of two years of relevant professional experience in management consulting, preferably related to planning and implementing major organizational changes, in large public or private organizations.
• Required practical experience in applying techniques and methods for mapping/measuring/analyzing: efficiency and effectiveness; workflow and processes; organizational structure alignment with the objectives; financial and resource allocation; and good practices through benchmarking.
• Experience in programme and project management in an international organization is an advantage.
• Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.

Remuneration

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $47895 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 25193*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks' annual vacation, home leave, pension plan and health insurance

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Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process

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