The Office of Internal Oversight Services (OIOS) assists the Director General to strengthen the Agency's internal oversight and its ability to ensure management efficiency and programme effectiveness and to enhance accountability. OIOS comprises four major functional areas: internal audit, investigation, management services and programme evaluation. OIOS provides the Director General and senior management with objective, independent and systematic assessments for the purpose of improving efficiency and effectiveness in programme delivery, improving accountability and ensuring sound governance.
As a member of the Internal Audit and Management Services Group, under the supervision of the Director of OIOS, the Associate Management Services Officer provides advisory services by employing professional knowledge on reviewing management processes and tools and in compliance with the OIOS Charter.
The Associate Management Services Officer is (a) a professional, providing management advisory services which contribute to ensuring that the IAEA remains a reliable steward of public resources and pursues operational excellence, and (b) a team member, mainly supporting the implementation of the OIOS Management Services programme of work in the planning and implementation of reviews.
Functions / Key Results Expected
The Associate Management Services Officer mainly supports the Management Services function of OIOS by bringing a professional knowledge and a systematic approach to analyse management processes and tools. In carrying out this function, the Associate Management Services Officer may be requested to:
- Support the planning, implementation and report drafting phases of management reviews focused on one or several of the following topics: workflow and processes; organizational structures; policies, procedures and practices; and resource utilization (efficiency and effectiveness).
- Support the OIOS Management Service function by performing benchmarks and analyses of best practices in comparable organizations, and conducting research and inquiries.
- Liaises and works synergically with external experts/consultants in the analytical and operational phases of management reviews as requested.
- Develops advisory methodologies and tools as part of the continuous improvement of the OIOS Management Services function.
- Performs other analytical tasks as delegated by the Director of OIOS.
Competencies and Expertise
|Planning and Organizing||Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.|
|Communication||Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.|
|Achieving Results||Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.|
|Teamwork||Actively contributes to achieving team results. Supports team decisions.|
|Client orientation||Establishes effective relationships with clients to understand and meet or exceed their needs. Finds ways to ensure client satisfaction.|
|Commitment to continuous process improvement||Identifies opportunities for process, system and structural improvement as well as improving current practices, increasing effectiveness and achieving efficiency gains. Actively supports the application of sound quality management standards and process improvement.|
|Judgement/decision making||Consults with supervisor/manager and makes decisions in full compliance with the Agency’s regulations and rules.|
|Finance||Accounting||Knowledge of ERP accounting system; ability to apply accounting concepts and tools to advisory assignments.|
|Internal Oversight||Advisory Services and Management Reviews||In-depth knowledge of modern leadership practices including Results-based management; Change management; Project management; Financial resource management; HR management; and Risk management.|
|Finance||Enterprise Resource Planning (ERP) system||Ability to locate information necessary for conducting management reviews and to formulate queries to business owners to obtain proper data.|
|Internal Oversight||Quality Management||Understanding of the main quality management concepts applicable to key functions and business processes (e.g. procurement; human resources management; quality control; etc).|
Qualifications, Experience and Language skills
The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $47895 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 25193*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks' annual vacation, home leave, pension plan and health insurance