The Associate Director for Crisis Response is a senior member of the Crisis Response Team (CRT) and supervises all technical leads to ensure programs are being implemented effectively and efficiently in accordance with donor guidelines. This position serves as the principal point of contact with host government stakeholders during start up activities to ensure proper coordination and communication. They lead the first phase of operations in emergency response contexts, and will be responsible for leading assessment of humanitarian needs and risks, designing interventions and overall response strategy that leads to proposal development. They lead all programmatic/operational and startup/ project launch activities. While based in Washington DC, the incumbent will be expected to deploy to the field for approximately 50% of work time, often to austere and/or insecure locations with minimal infrastructure or amenities.
Key Responsibilities Include:
Program Quality Oversight (40%)
- Responsible for ensuring high quality of programming that is aligned with global humanitarian cluster technical standards and best practices.
- Lead FHI 360 humanitarian responses, from the assessment of emergency needs through the design and implementation of projects.
- Lead in development and refinement of FHI 360 set of standardized tools (rapid assessments in key sectors, concept design and presentation, and other documents to facilitate a standardized approach to humanitarian response). One of the key products to maintain and keep up to date will be – Crisis Response Toolkit.
- Manage Technical Advisors, set workplans, performance goals and programming standards and ensure proper support is sourced for the field operations. Coordinate technical deliverables, undertaking technical assignments, reviewing scopes of work, and helping staff apply sound technical practices.
Lead Start-ups in both presence and non-presence countries (25%):
- Lead rapid, effective start up for new projects; address delays and obstacles with appropriate parties, and ensure corrective actions are taken.
- Oversee project financial management during initial phases of business development and project launch.
- Supervise all humanitarian personnel in country during start up and transition phases.
- Ensure security requirements for the team are met to provide for duty of care.
- Source partnerships, key relationships and contacts on the ground and ensure smooth handover of the start-up to long-term staff or dedicated personnel after a defined period of time.
Other duties relevant to ensuring quality start-up processes.
Lead Crisis-Development Nexus initiatives and co-manage specific projects (25%):
- Oversee CDN implementation plan (as relates to the CR Department deliverables) and lead on key areas such as: a) capacity building and internal awareness of humanitarian-development operations and b) Thought Leadership (content development, external opportunities for facilitation)
External Representation and Coordination (10%):
- Represent / coordinate representation of FHI 360 in relevant fora and play an active role in technical or thematic groups (e.g. Global Clusters, Interaction, etc)
Problem Solving & Impact:
- Works on problems of complex scope that require analysis of situations and data of various factors.
- Exercises judgment within broadly defined practices and policies in selecting methods and techniques for obtaining solutions.
- Decisions made generally have major implications on the management and operations of an area within a department.
- Bachelor's Degree or its International Equivalent in Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.
- Significant leadership experience in first-phase humanitarian response operations.
- Typically requires 8+ years of experience in project management with a minimum 6 years of field-based experience managing emergency responses in multiple countries.
- Experience establishing new country programs and/or project startups.
- Demonstrated ability to professionally represent FHI 360’s interests for a diverse range of stakeholders, including humanitarian & UN agencies, local government and community leaders.
- Operational knowledge of international humanitarian architecture and core coordination processes for large-scale emergencies.
- Knowledge of best practices and key theoretical frameworks for priority technical specialties, such as Water & Sanitation, Health, nutrition, protection, livelihoods and food security.
- Proven track record of developing, resourcing, and managing responsive, evidence based emergency projects. Expertise in USAID/OFDA funding mechanisms and regulations essentials.
- Working knowledge in State Department and UN humanitarian programs and funding mechanisms.
- Experience with operational security protocols and procedures in humanitarian settings.
- Excellent verbal and written English skills required. French or Arabic language skills advantageous.
Typical Physical Demands:
Typical office environment.
Ability to sit and stand for extended periods of time.
Ability to lift 5-50 lbs.
Technology to be Used:
Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
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About FHI 360
FHI 360 is an international nonprofit working to improve the health and well-being of people in the United States and around the world.
We partner with governments, the private sector and civil society to bring about positive social change and to provide lifesaving health care, quality education and opportunities for meaningful economic participation. We do this by using research and evidence to design and deliver innovative programs that change behaviors, increase access to services and improve lives.
Our staff of more than 4,000 professionals work in more than 60 countries. Their diverse technical expertise and deep understanding of local conditions provide a 360-degree perspective that allows us to develop customized responses to the toughest human development challenges.