Save the Children International (Save the Children)
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Job Description

The Opportunity: CULTURAL AND LINGUISTIC MEDIATOR for Farsi and Pastu and/or Urdu (Punjabi, Kashmiri, Hindi languages) and/or Kurdish

Role Purpose:
Interprets and mediates between beneficiaries (Farsi and/or Urdu and/or Persian, Kurdish into English and Bosnian and vice versa) and Bosnian emergency team and other actors
Assists to SCiNWB emergency team in realisation of programme activities with beneficiaries, as required, which may include:
Ensuring provision of accurate information on support services in the frame of the Bosnia and Herzegovina Migrant Crisis Response to beneficiaries, under supervision of emergency team’s member.
Interprets and mediates between beneficiaries while working with partner organizations in Child Friendly Spaces and Mother&Baby Corners.
Interprets and mediates between beneficiaries while working with educational institution on integration of migrant children into regular schooling.
As a member of a mobile team for a vulnerable groups assist SC and implementing partners in identifying vulnerable groups, including UASC, as early as possible so they can be provided with the appropriate services. This may include, supporting beneficiaries throughout the entire referral procedure as well as follow up activities with UASC in places they are accommodated. 
Assisting in gathering information required by the emergency team, and help migrant families and UASC understand what procedures are required after their arrival in Bosnia.
Advising emergency team on essential cultural aspects in order to ease the communication with beneficiaries and realisation of programme activities.
 Informs emergency team about specific circumstances related to the situation in the field.
Support coordinators, in establishing and maintaining regular liaison with the program implementing partners such as governmental and non-governmental authorities, as well as with other local and international organizations, for the administrative coordination of the activities, facilitating access to the project’s results. 
Ensures confidentiality. 

•    Completion of Secondary School Education (post-Secondary training/certificate in the relevant functional area is strong asset); 
•    Minimum two to four years of previous relevant work experience;
•    Excellent knowledge (both spoken and written) of English and Bosnian 
•    Excellent knowledge (both spoken and written) in Farsi and/or Urdu and/or Persian, Arabic.
•    Knowledge of one or more than one of the following languages will be considered a strong asset:  Urdu, Dari, Bengali, Pashtu, Kurdish, Turkish, etc.
•    Excellent interpersonal and communication skills, intercultural sensitivity and teamwork
•    Strong computer skills, including the use of Outlook, Word, Excel, PowerPoint and operational use of keyboard in Arabic, Farsi and/or Urdu
•    High ability to adapt to flexible working hours, long field visits, an intense and stressful circumstances and a workload
•    Ability to work independently and proactively
•    Excellent attention to detail, organisational skills and discretion with confidential information
•    Commitment to upholding Save the Children’s Child Safeguarding Policy, as well as principles of do no harm and confidentiality.
•    Training in interpreting or in intercultural mediation
•    Knowledge or experience of NGOs / humanitarian work
•    Experience in working with forced migrants or other vulnerable populations
•    Strong understanding of the child protection in emergencies
• Commitment to the aims and principles of Save the Children; including a willingness to abide and enforce the Child Safeguarding Policy. In particular, a good understanding of the organizational mandate and child focus. 

We offer a competitive package in the context of the sector. Contract length: Until 30 September 2020 including obligatory probation period and possibility of extension. This role is offered on the basis of national terms and conditions only. 

The Organisation
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.  
We are working towards three breakthroughs in how the world treats children by 2030:
• No child dies from preventable causes before their 5th birthday 
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated 
We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.  We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued. 

Application Information:
Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations.  A copy of the full role profile can be found at
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

While we thank all the applicants for the expressed interest, only shortlisted candidates will be contacted.
Save the Children does not charge a fee at any stage of the recruitment process.

About Save the Children


Around the world, too many children start life at a disadvantage simply because of who they are and where they come from.

Millions of children are dying from preventable causes, face poverty, violence, disease and hunger. They are caught up in war zones and disasters they did nothing to create. And they are denied an education and other basic rights owed to them.

All children deserve better.

We champion the rights and interests of children worldwide, putting the most vulnerable children first.

With 25,000 dedicated staff across 120 countries, we respond to major emergencies, deliver innovative development programmes, and ensure children's voices are heard through our campaigning to build a better future for and with children.


Our ambition for 2030 is to create a world in which all children:

  • Survive: No child dies from preventable causes before their fifth birthday
  • Learn: All children learn from a quality basic education
  • Are Protected: Violence against children is no longer tolerated.

Our bold ambition builds on 100 years' experience of bringing communities, civil society, governments, businesses and donors together to achieve lasting change for children.

We believe this is the only way that we can inspire real progress and breakthroughs in the way the world treats children.


We are a global membership organisation, made up of Save the Children International and 29 national members.

We share one name, one strategy and one ambition for all children to survive, learn and be protected.