World Health Organization (WHO)
WP_KHM Cambodia
Close on 30 Sep 2020
Location: Phnom Penh (Cambodia)
Grade: G4, General Support
B Hardship
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Added 1 week ago
Job Description




The World Health Organization has been providing technical support to the Government of Cambodia to strengthen national capacities to comply International Health Regulations (2005) by implementing and monitoring the National Work Plan for Emerging Disease and Public Health Emergency in line with the Asia Pacific Strategy for Emerging Diseases and Public Health Emergencies (APSED III).

The mission of the WHE is to help countries coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.WHE brings together and enhances WHO's operational, technical and normative capacities in outbreaks, emergencies and risk analysis to address all health hazards across the risk management cycle in a predictable, capable, dependable, adaptable and accountable manner. WHE is designed to operate within the broader humanitarian and emergency management architecture in support of people at risk of, or affected by, outbreaks and emergencies, consistent with ways that strengthen local and national capabilities.


Under the general supervision of the WHE-Country Team Leader and guidance of the Head of WHO Country Office, Cambodia, the incumbent will perform the following functions:

1. Screens incoming correspondence, documents and reports and routes to the supervisor with full background material and ensures its distribution and follows up on deadlines;

2. Takes/transcribes nontechnical and technical correspondence, reports, etc, from dictation, tapes and manuscripts, using word-processing equipment, ensuring grammatical accuracy, conformity with procedural accuracy and format; types reports, studies, including statistical tables, etc, from manuscripts using a word-processing equipment;

3. Drafts correspondence on routine matters on own initiative or from brief instructions, takes notes at meetings as basis for minutes and assists in providing interpretation, as and when required;

4. Sets up schedules of appointments for supervisor and visitors, places and screens telephone calls and answers queries with discretion;

5. Makes travel arrangements for the team, including transport/security clearances, preparation of briefing folders for duty travel;

6. Opens/organizes and maintains projects files with an appropriate system for follow-up on responses and deadlines;

7. Undertakes searches, compiles and maintains information relevant to the WHE and team;

8. Occasionally translates nontechnical documents from Khmer to English and vice versa, if needed;

9. Provides administrative support in organizing workshops, meetings and training courses, including preparation of related folders;

10. Provides secretarial and clerical support to consultants and visiting staff, as and when required;

11. Occasionally replaces secretarial staff within the country programme area during their absence as coordinated by the Administrative Assistant; and

12. Performs other related duties as required.



Essential: Graduation from secondary school with thorough training in secretarial/administrative duties.
Desirable: University degree related to administration and management.


Essential: Minimum three years' experience in secretarial/administration functions.
Desirable: Work experience in WHO or other international organizations. Experience working in a multi-cultural and high pressure work environment.


Thorough knowledge of office procedures. Typing and stenographic skills at required speed.

Ability to discern routine from nonroutine;

Ability to draft correspondence, summary of meetings and notes for the record;

Ability to use word-processing equipment and software (experience with using Oracle software an advantage).

Ability to work harmoniously as a team member, adapt to diverse educational and cultural backgrounds and maintain a high standard of personal conduct.

WHO Competencies

Respecting and promoting individual and cultural differences
Producing results
Knowing and managing yourself

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Khmer.


WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at USD 11,982 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.


About WHO

We are building a better, healthier future for people all over the world.

Working with 194 Member States, across six regions, and from more than 150 offices, WHO staff are united in a shared commitment to achieve better health for everyone, everywhere.

Together we strive to combat diseases – communicable diseases like influenza and HIV, and noncommunicable diseases like cancer and heart disease.

We help mothers and children survive and thrive so they can look forward to a healthy old age. We ensure the safety of the air people breathe, the food they eat, the water they drink – and the medicines and vaccines they need.

Our primary role is to direct and coordinate international health within the United Nations system.

Our main areas of work are health systems; health through the life-course; noncommunicable and communicable diseases; preparedness, surveillance and response; and corporate services.