Business Analyst- Sudan Family Support Programme - Consultant
World Food Programme (WFP)
Close on 29 Sep 2020
Location: Sudan
Grade: Consultant
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Added 4 days ago
Job Description

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


WFP is currently providing technical assistance to the Government of the Republic of Sudan for the establishment of the Sudan Family Support Programme. The Sudan Family Support Programme will be a large-scale social safety net Programme, which that will provide cash assistance to around 80% of Sudanese households.
As part of WFP’s technical assistance provision for the Sudan Family Support Programme, WFP will be assisting the Government in building a digital delivery platform, inclusive of a management information system (MIS). The digital delivery platform and MIS are meant to allow for data to flow from the civil registry into an MIS, where monthly payment lists and entitlement transfer calculations will be made.
The Business Analyst will be responsible for working directly with the Ministry of Finance to define the different modules of the digital delivery platform and the requirements for each module. The Business Analyst will then provide these requirements to the contracted development firm and serve as the main focal point from WFP on the development of the platform. The Business Analyst will then work with the government to test the modules as they become available, collect feedback, communicate changes back to the development company, and provide training to government staff on the final platform.

  • Analyse the sub-processes needed for the implementation of the Sudan Family Support Programme and define the overarching modules for a digital delivery platform.
  • Work with government counterparts to define the specific requirements for each module and
  • integration points with other Government systems/platforms.
  • Document through diagrams, flowcharts, data models, user experience designs, and storyboards the business requirements of each module.
  • Develop and prioritize the development backlog for the platform.
  • Work directly with the contracted development company and communicate the business requirements and backlog directly to them.
  • Facilitate regular check-ins with the contracted development team to review progress and further refine or define business requirements.
  • Pilot and test modules with the government as they are finished, gathering feedback, and communicating changes back to the development company.
  • Write SoPs for the use of the different modules of the digital delivery platform.
  • Providing trainings and capacity development to the government personnel on how to utilize the modules as they become finalized.
  • Handover solutions architecture documentation and other artefacts including service catalogue at the end of the contract to digital solutions lead and lead developer from the government for further maintenance.
  • Perform regular operational process analysis to find ways to reduce system duplication, increase efficiency.
  • Other duties, as required.
  • Documented mapping of requirements for each module of the platform.
  • Completion and deployment of the digital delivery platform.
  • Government staff trained and using the digital delivery platform.
  • SoPs for the use of the digital delivery platform written and translated.
  • Develop a service catalogue of all operational solutions and capabilities of the digital delivery platform.
  • Provide capacity building to the government for how to define business requirements, work with developers, and implement new technologies.

Education: Advanced University Degree and/or advanced courses/training in Business Administration, International Relations, Computer Science, Data Management, Statistics and/or other relevant discipline.

Experience: 5+ years or more of relevant progressive work experience in business analysis, data management and design/implementation of IT applications. Proven experience in translating business requirements to various stakeholders and working with software developers.

Knowledge & Skills: Project management skills; experience using Jira of similar software; advanced data analysis skills; and, experience in creating diagrams, flowcharts, and data models.

Language: Fluency (level C) in English and Arabic.


29 September 2020 (CET)


Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

About WFP

Assisting 91.4 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.

As the international community has committed to end hunger, achieve food security and improved nutrition by 2030, one in nine people worldwide still do not have enough to eat. Food and food-related assistance lie at the heart of the struggle to break the cycle of hunger and poverty.

On any given day, WFP has 5,000 trucks, 20 ships and 92 planes on the move, delivering food and other assistance to those in most need. Every year, we distribute more than 15 billion rations at an estimated average cost per ration of US$ 0.31. These numbers lie at the roots of WFP’s unparalleled reputation as an emergency responder, one that gets the job done quickly at scale in the most difficult environments.

WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of our work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict. 

At WFP, we are committed to providing a safe and respectful work environment for all our employees. We adopt a zero-tolerance approach to sexual harassment, harassment, abuse of authority and discrimination in the workplace. WFP has a clear and robust framework (HSHAPD Policy) to address and deter such behaviour. 

The World Food Programme created an Ethics Office in 2008 to ensure that all staff members observe and perform their functions with the highest standards of integrity, as required by the Charter of the United Nations, and in accordance with the Standards of Conduct for the International Civil Service.

At the same time, WFP adopted a Whistleblower Protection Policy to guard against retaliation for individuals who report misconduct, provide information in good faith on wrongdoing by one or more employees, or cooperate with a duly authorized audit or investigation.