Business Support Assistant (Human Resources) G4
World Food Programme (WFP)
Close on 28 Sep 2020
Location: Rwanda
Grade: G4, General Support
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Added 1 week ago
Job Description
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WFP Rwanda seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

JOB TITLE : Business Support Assistant (Human Resources)

JOB GRADE: General Service (GS 4)

REPORTING TO: HR Officer

DURATION: 12 Months renewable

LOCATION: Kigali- Rwanda

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

This job is based in Kigali Office, Human Resources Unit. The job holder provides administrative support to the HR team with the reporting line to the Head of Unit, or the designate.

JOB PURPOSE

To deliver standard business support processes for the entire Human Resources Function, to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not all-inclusive)

  • Provide assistance on general HR queries and follow up actions, to ensure consistent and high-quality HR services are delivered to clients.
  • Maintain confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.
  • Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
  • Extract and compile HR data on staff recruitment and selection, contractual conditions, entitlements, performance Long Service Awards, Emergency Preparedness information and training requirements, to support analysis and reporting needs.
  • Provide administrative support in various HR activities in the areas of work allocated by the HR officer and HR Assistants including on-boarding of new staff members in compliance with relevant processes and procedures.
  • Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
KEY ACCOUNTABILITIES CONT'

  • Draft various HR documentation required for the specific area of work (e.g. employment contracts, transfer letters, training-related documents, identification cards, UN Laissez Passer, bank accounts etc.) ensuring accuracy and meeting established deadlines.
  • Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
  • Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
  • Support staff deployment and related administrative actions including preparation of basic reports, to facilitate efficient HR service enabling WFP to respond quickly to needs;
  • Liaise with other internal units/offices on HR related matters, i.e. payroll, contracts, etc. and provide necessary information in order to enable timely HR services.
  • Perform other duties as required.
MINIMUM QUALIFICATIONS AND SKILLS

Education:

Completion of secondary school education. A bachelor’s degree in a related field is desired..

Experience:

Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Language:

Fluency (level C) in both, written and verbal communication in English. Intermediate (level B) in French is an advantage.

Knowledge & Skills:

  • Proficient in the use of office equipment and computer software packages, such as Microsoft Word;
  • Knowledge of work routines and methods in order to complete processes under minimal supervision;
  • Ability to use tact and courtesy to give and receive information to a wide range of individuals;
  • Ability to identify data discrepancies and rectify problems requiring attention.
4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

  • Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
  • Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
  • Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
  • Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People

  • Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
  • Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
  • Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
  • Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

  • Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
  • Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
  • Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
  • Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

  • Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
  • Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
  • Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
  • Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.
TERMS AND CONDITIONS
  • The World Food Programme DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS.
  • WFP embraces diversity and equal opportunity. We are committed to building a team that celebrates diversity and inclusivity in all ways.
  • All employment is decided on the basis of qualifications and merit.
DEADLINE FOR APPLICATIONS
  • Applications for this position will close at 11:59 p.m. (Rwanda Time) on the deadline date.
  • The deadline for recieving applications for this position is 28 September 2020.

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This position is open to both, female and male candidates. Qualified female applicants are encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

About WFP

Assisting 91.4 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.

As the international community has committed to end hunger, achieve food security and improved nutrition by 2030, one in nine people worldwide still do not have enough to eat. Food and food-related assistance lie at the heart of the struggle to break the cycle of hunger and poverty.

On any given day, WFP has 5,000 trucks, 20 ships and 92 planes on the move, delivering food and other assistance to those in most need. Every year, we distribute more than 15 billion rations at an estimated average cost per ration of US$ 0.31. These numbers lie at the roots of WFP’s unparalleled reputation as an emergency responder, one that gets the job done quickly at scale in the most difficult environments.

WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of our work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict. 

At WFP, we are committed to providing a safe and respectful work environment for all our employees. We adopt a zero-tolerance approach to sexual harassment, harassment, abuse of authority and discrimination in the workplace. WFP has a clear and robust framework (HSHAPD Policy) to address and deter such behaviour. 

The World Food Programme created an Ethics Office in 2008 to ensure that all staff members observe and perform their functions with the highest standards of integrity, as required by the Charter of the United Nations, and in accordance with the Standards of Conduct for the International Civil Service.

At the same time, WFP adopted a Whistleblower Protection Policy to guard against retaliation for individuals who report misconduct, provide information in good faith on wrongdoing by one or more employees, or cooperate with a duly authorized audit or investigation.