Knowledge Management and Communications Specialist
FHI 360 (FHI 360)
Location: Jakarta (Indonesia)
A Hardship
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Added 1 week ago
Job Description

The USAID-funded project, Linkages Across the Continuum of HIV Services for Key Populations Affected by HIV (LINKAGES), under the President's Emergency Plan for AIDS Relief (PEPFAR) program is implemented by FHI 360 in partnership with Pact, IntraHealth International and the University of North Carolina at Chapel Hill, and conducts a range of activities to reduce HIV transmission among key populations (KP) — sex workers, men who have sex with men, transgender persons and people who inject drugs — and improve their enrollment and retention in care and treatment across the HIV cascade. LINKAGES will accelerate the ability of governments, key population leaders, organizations working with key populations, and private-sector providers to plan and implement services that reduce HIV transmission among key populations and their sexual partners and extend the lives of those already living with HIV.

Job Summary

Under the guidance of the LINKAGES Associate Director, Technical and the Chief of Party, the Knowledge Management and Communications Specialist will collaborate with project technical staff to develop and implement LINKAGES (and other related projects) plans, with a particular focus on ensuring adequate dissemination and demonstrable use of programmatic data for project promotions, lessons learned, advocacy and research utilization.


  • Develops, prepares and/or oversees development of innovative, evidence-based LINKAGES’ learning products and communications (e.g., web content, research summaries, case studies, learning briefs, presentations, infographics, inventories, project blurbs), in compliance with USAID marking and branding guidelines
  • Serves as the liaison with internal and external partners on all matters related to project communications.
  • Ensures strong knowledge management within the project, organizing and managing information/deliverables produced by teams and by projects, which is compiled into a communications inventory updated on a quarterly basis.  
  • Leads development and implementation of LINKAGES’ knowledge management utilization strategies, in collaboration with technical teams and project leadership. Strategies include ongoing stakeholder engagement, knowledge exchange, communications, and policy advocacy.
  • Perform other relevant duties as assigned.


  • Master’s degree or its International Equivalent in the areas of knowledge management, data visualization, health communications, behavioral/life/social sciences or a related field.
  • 5-8 years of experience, with at least 3 years focused on communications and/or knowledge management, ideally in health communications.
  • Proficiency in data visualization software and other technology required.
  • Articulate, professional and able to communicate in a clear, positive fashion with clients and staff.
  • Must be a fluent communicator (written and oral) in English and in Bahasa Indonesia (IELTS, TOEFL or other scores accepted as available)
  • Extensive experience working with ministries of health, private organization, civil society, NGOs, donors and other partners in using project-based evidence to inform policy, program and/or practice development or improvement.
  • Familiarity with USAID’s branding and marking guidelines and communications activities.

Minimum Requirement Standards

  • Comprehensive knowledge of theories, concepts, and practices with knowledge management/communications methodology, implementation, analysis, and reporting.
  • Excellent oral and written communication skills.
  • Excellent analytical skills.
  • Excellent and demonstrated project management skills.
  • Ability to influence and collaborate with others.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360's Career Portal.

About FHI 360

FHI 360 is an international nonprofit working to improve the health and well-being of people in the United States and around the world.

We partner with governments, the private sector and civil society to bring about positive social change and to provide lifesaving health care, quality education and opportunities for meaningful economic participation. We do this by using research and evidence to design and deliver innovative programs that change behaviors, increase access to services and improve lives. 

Our staff of more than 4,000 professionals work in more than 60 countries. Their diverse technical expertise and deep understanding of local conditions provide a 360-degree perspective that allows us to develop customized responses to the toughest human development challenges.