Quality Assurance
World Bank (World Bank)
Close on 15 Oct 2020
Location: Sofia (Bulgaria)
Grade: GD, Associate
H Hardship
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Added 2 weeks ago
Job Description


About the World Bank Group:

Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. In fiscal year 2018, the WBG committed $67 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $24 billion was concessional finance to its poorest members. It is governed by 189-member countries and delivers services out of 120 offices with nearly 15,000 staff located globally.

The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). The World Bank is organized into six client-facing Regional Vice-Presidencies, several corporate functions and thirteen Global Practices to bring best-in-class knowledge and solutions to regional and country clients.

Vice Presidency Context:

Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries.

ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions.

The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.

Unit Context:

The ITS Rapid Application Development (ITSRD or RAD) offers fee-based services across the World Bank Group to help quickly solve specific business problems that fall out of scope from enterprise information technology solutions. RAD uses an accelerated, collaborative, and agile approach to develop these solutions for business partners by providing a full-service approach that includes:

  • Assisting clients to navigate the World Bank IT processes and procedures more efficiently;
  • Providing fast turnaround on software development and enhancements to new and existing applications that fall out of scope from enterprise IT offerings; and
  • Offering quality deliverables and scalable solutions for individual business needs

Roles & Responsibility:

Work as a test analyst on software development projects for ITSRD clients. Analyze software requirements and change proposals to ensure testability, develop comprehensive test scripts, execute scripts according to schedule and prioritize defects. Work with the client, business analysis teams, and development teams to resolve any issues, participate in requirements gathering meetings and support system and user acceptance testing.

  • Reviews product requirement specifications and design from a testing perspective.
  • Create test plans and test cases for end to end scenarios.
  • Perform functional and regression testing in an SDLC environment.
  • Provide expertise in the planning, designing and execution of test scripts and test conditions.
  • Develop and Execute test case and test scripts.
  • Identify and track bugs using bug tracking and management tools.
  • Work with the software development team to resolve any issues that arise out of the testing process.
  • Inform the QA lead of any issues that may affect the schedule, budget, or quality of the product or the testing process.
  • Attend daily scrum meetings of the assigned projects, act as a liaison between the development and QA team.
  • Strive to continuously improve and automate testing.

Selection Criteria

  • Bachelor's degree with a minimum of 3 years relevant experience or Associates Degree with a minimum of 5 years relevant experience.
  • 2+ years of business analysis/software testing and project management experience.
  • Knowledge of Web applications and Web services.
  • Must have experience with Agile methodology and the ability to test in a multi test environment.
  • Managing, organizing and prioritizing multiple tasks and responsibilities.
  • Strong written and oral communications.
  • Self-starter with outstanding organizational skills to track and manage multiple projects.
  • Excellent presentation and communication skills.
  • Strong analysis and stakeholder management skills.
  • Team player who works well with technical and non-technical resources.
  • Stays abreast of new trends and business developments in own specialty area, the broader industry, and experiments with new approaches or emerging technological solutions to current business needs.
  • Track record of building partnerships to effectively deliver on projects in a cross-functional environment and driving those projects to completion.


  • Product presentation and documentation and client communication expertise.
  • Experience in documenting issues using ALM, JIRA, Confluence, and Splunk.
  • Experience with test management tools, including HP Quality Center.
  • Experience with automation or performance testing and tools, including QTP, LoadRunner, Selenium.
  • Experience with 508 testing and tools, including Jenkins, JAWS and AccVerify.
  • Experience with programing languages, including JAVA and C++.
  • Experience with MS TFS testing environment.

Poverty has no borders, neither does excellence. We succeed because of our differences and we continuously search for qualified individuals with diverse backgrounds from around the globe.

About World Bank

With 189 member countries, staff from more than 170 countries, and offices in over 130 locations, the World Bank Group is a unique global partnership: five institutions working for sustainable solutions that reduce poverty and build shared prosperity in developing countries.

World Bank's mission is to end extreme poverty by reducing the share of the global population that lives in extreme poverty to 3 percent by 2030, and to promote shared prosperity by increasing the incomes of the poorest 40 percent of people in every country.