Senior Programme Manager - Internal Vacancy Announcement
United Nations Office for Project Services (UNOPS)
Closed on 17 Sep 2020
Location: Bangkok (Thailand)
Grade: IICA-3, Mid-level Professional
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Job Description

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Thailand Operations Hub (THOH) is a UNOPS business unit under the UNOPS Asia Regional Office and it was established to better support, develop and oversee the UNOPS portfolio of projects in South East Asia and the Pacific.

The Hub comprises three main portfolios –THOH Thailand, THOH Indonesia and THOH Pacific and provides a wide range of services including Project Management, Transactional HR, Financial, and Procurement to clients that include other UN entities, INGOs and governments/government agencies donors. Most of THOH projects are implemented in South East Asia and the Pacific.

THOH is hiring for the position of Senior Programme Manager under its Thailand office. Reporting to the Head of Programme, who provides general guidance and supervision, the Senior Programme Manager is responsible for programme development and planning and for the management of a portfolio of Projects that includes Transactional services (HR Services and Procurement) and implementation projects. The incumbent identifies operational and financial problems and proposes solutions in resolving them by taking appropriate action, corresponding with the parties concerned and preparing reports. S/he provides analytical and management advice and support in all aspects of project implementation in accordance with UNOPS rules and regulations.. The Senior Programme Manager also supports the design and development of business plans for acquisition and growth of the business portfolio to meet revenue and income targets. S/he takes non-routine decisions on project matters within established guidelines. The incumbent supervises and leads portfolio personnel and coordinates activities of other project support personnel. The role contributes, as part of the Senior Management Team for THOH, to the development and implementation of strategies to enhance the competencies and position of UNOPS in sustainable project management and services to partners, stakeholders and UN system partners.

Under the general guidance and supervision of the Head of Programme, THOH, the Senior Programme Manager’s responsibilities include the following:

Summary of Key Functions

  • Portfolio Management

  • Portfolio development and planning

  • People management

  • Partnership and networking

  • Service delivery and quality assurance

  • Knowledge management and innovation

Portfolio Management

  • Establish and execute the programme implementation plans for the programme in collaboration with partners, set objectives, performance measurements, standards and results expected to ensure timely and partner oriented services.

  • Collaborate closely within the team and with project staff and the client to review all operational aspects of the assigned portfolio and service delivery

  • Integrate work with other team members and internal partners

  • Accept responsibility for project portfolio oversight as delegated by the Head of Programme and through the role of Project Executive on Project Boards.

  • Monitor and supervise the timely and cost-effective implementation of the programme according to UNOPS goals and partner expectations, approved budget and full cost recovery.

  • Mentor and assist Project Managers in planning, execution and delivery of allocated projects, ensuring incorporation of best practice project management processes.

  • Facilitate timely and accurate project tracking, analysis of outputs, and reporting.

  • Develop and implement the programme governance framework.

  • Perform the role of project manager for assigned projects

  • Take timely and appropriate actions to meet work plan objectives

  • Provide surge capacity as and when required

Portfolio development and planning

  • Support the Head of Programme to ensure the financial sustainability of the assigned programme and delivery of desired results, ensuring compliance with organizational strategies, rules, regulations and standards of performance.

  • Coordinate closely with partnerships and business development team to ensure portfolio growth and diversity in Indonesia.

  • Submit mandated reports and critical issues to the Head of Programme and clients, to drive future process improvement and business development planning.

  • Analyse and keep abreast of political and development trends in the geographical area, to identify and propose to the Head of Programme areas for UNOPS engagement and support based on country priorities, strategic areas of focus and comparative advantage.

  • Manage and oversee the preparation of programme documents (including business cases/strategies, policy briefs, programme plans and risk assessments).

  • Ensure the accurate and timely completion of programme/business recommendations for the review and approval of the Head of Programme.

  • Consult and collaborate with internal and external colleagues and partners to ensure linkages, consistency, and harmonisation of approaches and compliance with guidelines, framework and standards of accountability, integrity and performance.

  • Plan and propose to the Head of Programme required office and programme resources for assigned portfolio.

  • Determine pricing strategies based on UNOPS pricing policy and models to ensure an appropriate balance between revenue and development capacity within UN mandate and spirit.

  • Manage programme resources in accordance with UNOPS standards of ethics, integrity and accountability framework and financial sustainability.

People management

  • Plan, recruit, manage and develop programme personnel/technical experts with the skills and competencies needed to ensure optimum performance and encouraging the formation of diverse teams in term of gender and geography.

  • Supervise Project Managers for assigned projects

  • Promote teamwork, collaboration and diversity by providing timely guidance and supervision to the team to enable them to perform their duties responsibly, effectively and efficiently.

  • Foster a positive work environment, respectful of both men and women, and ensure that the highest standards of conduct are observed.

Partnership and networking

  • Build and strengthen strategic partnerships through active networking, advocacy and effective communication of UNOPS competencies in project service delivery and management.

  • Support the business development function by identifying and developing new business and partnership/customer opportunities.

  • Collaborate with the Partnerships and Business Development Officer to prepare proposals and partnership engagements.

  • Contribute to current and future growth plans for THOH, ensuring alignment with the UNOPS AR and corporate strategic plans.

Service delivery and quality assurance

  • Establish and maintain appropriate arrangements for direct operational support for delivery of the programme, including leveraging regional or corporate support facilities whenever available.

  • Monitor and oversee programme/project implementation, review progress, assess constraints and take corrective action, ensuring early warning of risks to Head of Programme and Multi-Country Director for action and/or intervention.

  • Take responsibility for financial decisions/exercise financial control to ensure the fiscal health/sustainability of the programme, including submitting financial reports to the Head of THOH.

Knowledge management and innovation

  • Contribute to the development and introduction of innovation to ensure UNOPS is continually incorporating best practice approaches.

  • Contribute to the dissemination and sharing of best practices and lessons learned for corporate development planning and knowledge building.

  • Plan, implement and organise strategic capacity building of personnel, partners and stakeholders.

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.


  • Advanced university degree (Master's or equivalent) in Project Management, Social Sciences, Administration, Economics or other related field is required.

  • A relevant first university degree (bachelor’s or equivalent) in combination with two (2) additional years of relevant experience may be accepted in lieu of an advanced university degree.

  • PRINCE2 Practitioner certification is required.


  • A minimum of seven (7) years of experience in leading/coordinating project implementation in a large international and/or corporate organization.

  • At least two (2) years of experience at an international level is required.

  • Experience managing both implementation and transactional projects is a distinct advantage.

  • Experience in project management is required.

  • Experience in managing people as a direct supervisor is required.

  • UNOPS experience in the field of project management is required.

  • Experience working in South East Asia is a distinct advantage.

  • Experience managing an office is desirable.


  • Fluency in English is required.

Contract type: International Individual Contractor Agreement (IICA)

Contract level: ICS 11, IICA-3
Contract duration: Ongoing

For more details about United Nations staff contracts, please follow this link:

The position is based in a family duty station.

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.


UNOPS helps the UN and its partners provide peace and security, humanitarian and development solutions. 

Our mission is to help people build better lives and countries achieve peace and sustainable development. We are focused on implementation, with a commitment to UN values and private sector efficiency.

UNOPS is a service provider, a technical advisor and an implementer of projects. We help the UN and other partners provide peace and security, humanitarian and development solutions.

Our mission

Our mission is to help people build better lives and countries achieve peace and sustainable development. 

Our vision 

Our vision is a world where people can live full lives supported by appropriate, sustainable and resilient infrastructure and by the efficient, transparent use of public resources in procurement and project management.

Our purpose

We help people build better lives and countries achieve peace and sustainable development.

We bring to this task the values and principles of the United Nations and the innovation, boldness, speed and efficiency of a self-financed institution. 

We bring the highest international standards to what we do, while respecting local contexts. We do this as our contribution to tackling the huge challenges of the 21st century.

We provide practical solutions to assist our partners to save lives, protect people and their rights, and to build a better world. 

We aspire to be a leader in the efforts to channel private sector investments for social and environmental impact while addressing the immense needs for sustainable development. 

What drives us is a passion to fight inequalities and to provide opportunities to those most vulnerable. This means we often work in the most challenging environments, building foundations for communities to function and people to live with dignity and respect. 

We are passionate about quality: In our people and in what we do. 

We earn the trust of those we work with by caring about what they value, and by delivering on our promise to always act in the service of people in need.