Project Manager (DIA Support Project)
United Nations Development Programme (UNDP)
Closed on 27 Sep 2020
Location: Ukraine
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Added 1 month ago
Job Description
Through its Democratic Governance Programme, UNDP Ukraine assists the Government, civil society and people of Ukraine in advancing democratic policies and practices needed to accelerate progress on sustainable human development and human rights promotion. This includes advocating for human rights and gender equality, supporting anti-corruption efforts, ensuring that all Ukrainian citizens can protect their rights, strengthening parliament, and empowering civil society and youth activists.
In 2020, UNDP Ukraine expanded its governance portfolio to include new initiatives and successfully building on previous pilots and smaller but scalable interventions. With the advent of new political leadership in 2019, Ukraine has intensified its drive towards digitalization of state services – well in line with the Presidential commitment to deliver on the “Your State in Your Smartphone” initiative. UNDP Ukraine has been working in the fields of administrative service re-modelling, social innovation and digitalization, open data and better digital governance for over 15 years now. In 2020, UNDP Ukraine is launching a new programme to support the digital transformation in the country that will last for three years and aims to assist the Government of Ukraine not only in delivering state services online or through a mobile platform but also in having a Human Rights-Based Approach (HRBA) to digitalization policy design.
The Digital, Inclusive, Accessible: Support to Digitalisation of Public Services in Ukraine (DIA Support) Project builds in two tracks: administrative service reform and re-engineering and digitalization of processes in public administration (including through participatory methods of citizen and expert engagement).
Within the DIA Support Project, UNDP will assist its government counterparts, first and foremost the Ministry for Digital Transformations (MDT) to select two complexes of services that representatives of vulnerable groups face in life situations to enable the delivery of digitalized or digitally-enhanced, mobile-based services. MDT and its sister agencies in the Government and Parliament will also gain an in-depth understanding of approaches to Human Rights Based Approach in crafting Public Services for citizen-clients, as experiences of Ombudsperson Offices in Europe will be brought and adapted to the Ukrainian environment.
The Project will also work proactively with citizen-clients to enhance their digital skills and buy-in for solutions offered through new technology.
Project Manager is responsible for coordination, implementation and closure of the Digital, Inclusive, Accessible: Support to Digitalisation of Public Services in Ukraine (DIA Support) Project under the Democratic Governance Portfolio. The incumbent will promote UNDP’s mandate as a gender-responsive organization with zero tolerance to any kind of discriminatory and abusive behaviour, including sexual harassment, sexual exploitation and abuse.
Duties and Responsibilities
Summary of Key Functions:
  • Ensure project management and delivery of results in accordance with the project document and work plans
  • Ensure policy development and coordination; develop and maintains ties with the key partners and stakeholders, including government institutions, civil society, partners, donors and communities;
  • Align the project with UN values and UNDP priorities.
Ensure project management and delivery of results in accordance with the project document and work plans:
  • Provide guidance and expert inputs into all components, ultimate in-project clearinghouse for technical assistance products, achieving the overall project outputs;
  • Provide substantive input to the project activities and outputs and ensure timely implementation of the Project’s activities, including reporting on progress vis-à-vis planned activities and expected outputs;
  • Set up and manage the project office, including staff facilities and services, in accordance with the project work plan;
  • Ensure timely preparation of project work plan, procurement and staffing plans, and other related documents for timely commencement of the project activities;
  • Develop a detailed project implementation plan, coordinate and supervise the work of project experts and consultants, including the preparation of the terms of reference for consultants, national experts and subcontractors recruited under the project, forward planning of project activities and budget expenditures, activity scheduling, and reporting;
  • Act as a principal representative of the project during Board Meetings, evaluations and in discussions and, hence, be responsible for preparation of review and evaluation reports such as the Annual Project Report (APR) for the consideration of the UNDP and the Project Board;
  • Assume direct responsibility for managing the project budget, ensuring that:

a. project funds are made available when needed, and are disbursed properly;

b. accounting records and supporting documents are kept;

c. required financial reports are prepared;

d. financial operations are transparent and financial procedures/regulations are applied, and

e. the project is ready to stand up to audit at any time;

  • Ensure compliance of project’s business processes with UNDP Ukraine Standard Operating Procedures;
  • Monitor project inventory, attendance records, and the filling system. Assure correct personnel management and procurement of goods/services;
  • Report regularly to and keep the UNDP CO up-to-date on project progress and problems, if any;
  • Ensure that the Atlas Project Management module is updated on a regular basis;
  • Ensure compliance with UNDP project management policies and procedures;
  • Serve as a focal point for donor coordination and help the Ministry of Digital Transformation steer the thematic group under the so-called “third tier” of the new, Government-wide system for development partner (donor) coordination under the Prime-Minister’s Office;
Ensure policy development and coordination; develop and maintains ties with the key partners and stakeholders, including government institutions, civil society, partners, donors and communities:
  • Develop capacities of and ties with state bodies/partners (Ministry of Digital Transformation, National Agency for Civil Service, Ukrainian School of Governance, relevant Parliamentary Committee et al.) at the national and regional levels;
  • Establish and maintain a dialogue with government officials, both local and national, NGOs, partners, donors and communities to provide knowledge and understanding, ensuring an accurate interpretation of the project’s mission;
  • Maintain close liaison with national project partners, ensuring optimum participation and promoting ownership of national authorities in the implementation of the project;
  • Provide support to UNDP’s resource mobilisation efforts in the area of democratic governance;
  • Coordinate Project’s objectives and activities with other development partners;
  • Participate in public relations and media activities. Assure project website update. Coordinate the distribution of the project related information.
Align the project with UN values and UNDP priorities:
  • Ensure that gender equality is pursued in all project activities and reflected in work plans, budgets, reports, researches, analyses and, where specifically relevant, analyzed in detail;
  • Ensure gender-responsive results-based management, promotion of a safe and enabling environment free of any kind of discrimination and abusive behaviour, and gender-responsive communications based on corporate principles;
  • Ensure the principles of democratic governance, social inclusion and disaster resilience are effectively reflected in all project activities;
  • Ensure that accessibility for persons with disabilities is reflected in project activities;
  • Consult regularly with other UNDP projects and programs on related activities where synergies are possible;
  • Strive to engage citizen groups and communities in project activities that affect them;
  • Communicate project goals and activities clearly to both stakeholders and the wider public;
  • Perform other duties as requested.

Measurable outputs of the work assignment:

  • Full and appropriate implementation of the project activities in accordance with the Project document and Project Board decisions in line with UNDP Financial Operational Policies and Procedures and UNDP Programme and Operations Policies and Procedures (POPP);
  • Partnerships with project stakeholders developed and maintained;
  • Project reports produced in time and of a high quality;
  • Project overall results, experiences and lessons learned captured and disseminated at the national and regional levels;
  • Quality monitoring and closure activities completed.
Performance indicators for evaluation of results:
  • Relevant outputs of the project annual work plan are fully and timely implemented;
  • Funds delivery for DIA Support project is reached 100%;
  • Project operational requirements are carried out in strict accordance with UNDP rules and procedures.


  • Innovat:ion;
  • Leadership;
  • People Management;
  • Communication;
  • Delivery;
  • Demonstrating/safeguarding ethics and integrity;
  • Promotes the vision, mission, and strategic goals of UNDP;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Competencies expected of the individual:

  • Ability to manage project/programmes for results, including the ability to translate strategic aims into achievable annual work plans; and prepare project/programme reports in a timely manner;
  • Ability to handle politically sensitive issues and establish partnership with government authorities and CSO’s and within UNDP;
  • Sound judgment and maturity to foster a positive work environment;
  • Familiarity with national legislation on recovery issues;
  • Demonstrated strong coordination and facilitation skills.

Functional Competencies:

  • Knowledge Management and Learning
  • Development and Operational Effectiveness
  • Management and Leadership
  • Conflict Management
  • Result orientation
  • Teamwork
  • Self –management and emotional intelligence
  • Gender mainstreaming.
  • Results-Based Project Development and Management:

Assess programme financial performance to identify success factors and incorporates best practices into programme work;

Research linkages across programme activities to identify critical points of integration.

  • Promoting Organizational Learning and Knowledge Sharing:

Generate new ideas and approaches, researches best practices and proposes new, more effective ways of doing things;

Document and analyse innovative strategies and new approaches.

  • Client Orientation:

Research potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion;

Organize and prioritizes work schedule to meet client needs and deadlines.

  • Innovation and Marketing New Approaches:

Generate new ideas and proposes new, more effective ways of doing things;

Document and analyse innovative strategies/best practices/new approaches;

  • Global Leadership and Advocacy for UNDP’s Goals:

Perform analysis of political situations and scenarios, and contributes to the formulation of institutional responses;

Use the opportunity to bring forward and disseminate materials for global advocacy work and adapts it for use at country level.

Required Skills and Experience
  • Master’s degree (or equivalent) in IT, computer science, public policy, public administration, business administration, international relations, development studies, law, political sciences, or other relevant field;
  • Minimum 10 years of proven experience in in managing/coordination of programmes/projects/components, policy development and analysis, managing teams mandatory in international organizations or CSOs;
  • At least a 3-year experience with administrative services reform, digitalization of Public Services, design, launch and maintenance of software solutions for the citizen-clients or related areas;
  • Familiarity with UNDP project management procedures and experience with ATLAS and UNDP project management tool would be considered an asset;
  • Experience in the usage of computers and office software packages (MS Word, Excel) and advance knowledge of spreadsheet and database packages, experience in handling of web-based management systems;
  • PRINCE2 qualification will be considered as an advantage
  • Fluency in English, Ukrainian and Russian is required (both spoken and written).

Important applicant information

All posts in the SC categories are subject to local recruitment.

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About UNDP
The United Nations Development Programme (UNDP) is the United Nations' global development network.  UNDP works in about 170 countries and territories, helping to achieve the eradication of poverty, and the reduction of inequalities and exclusion. We help countries to develop policies, leadership skills, partnering abilities, institutional capabilities and build resilience in order to sustain development results.

This is a critical time for the world. At UNDP, we see this period as a huge opportunity to advance the global sustainable development agenda. In September 2015, world leaders adopted the 2030 Agenda for Sustainable Development to end poverty, protect the planet and ensure that all people enjoy peace and prosperity. UNDP is working to strengthen new frameworks for development, disaster risk reduction and climate change. We support countries' efforts to achieve the Sustainable Development Goals, or Global Goals, which will guide global development priorities through 2030.