Technical Officer (Health Workforce Policy and Health Care Delivery)
World Health Organization (WHO)
WP/DHS Division of Health Systems and Services
Close on 20 Aug 2020
Location: Manila (Philippines)
Grade: P4, Mid-level Professional
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Added 1 week ago
Job Description


For the Future: Towards the Healthiest and Safest Region outlines a vision for WHO work with Member States and partners in the Western Pacific. Strong, resilient, sustainable health systems are integral to delivering the four thematic priorities. Up to 60% of people living in some countries in the Region do not have access to safe, quality and affordable health services and medicines. One in five families spend 10% of their income on health care. This threatens individuals, families, communities and economies. DHS will contribute to taking for the vision of, and the hematic priorities in, For the Future. DHS will support Member States with high quality advice and assistance on health financing, health workforce, medical products, quality and safety, law and governance, women and children, rehabilitation, surgery and health services including primary health care so that they can build resilient, responsive and sustainable health systems.


Health Policy and Service Design (HPS):

HPS supports Member States to develop and implement policies, strategies, and plans and service delivery design, including primary health care, to strengthen governance, financing, health workforce in order to ensure access to needed promotive, preventative, curative, rehabilitative and palliative services without financial hardship.


Under the guidance and supervision of the Coordinator, Health Policy and Service Design, with the general guidance of the Director, Health Systems and Services, and in close collaboration with WPRO technical Division Directors:


--> Provide technical advice and support to Member States in the development of evidence-informed health workforce policies, strategies and plans in support of universal health coverage (UHC) and the thematic priorities of the Western Pacific Region Vision Paper.

--> Provide technical advice to Member States for strategic planning of the health workforce in terms of numbers and the skill mix to support long-term transformation of the health system taking into consideration the future health workforce needs and the health labor market dynamics.

--> Provide technical support to Member States to strengthen the availability and use of health workforce data to quantitatively and qualitatively analyze the health workforce situation and generate evidence for policy decisions, including the dissemination of tools and guidelines for the use of Member States and stakeholders.

--> Provide technical assistance to Member States in designing and implementing provider payment mechanisms to improve productivity and increase the availability and accessibility to health workers, especially in underserved areas.

--> Provide technical support to Member States to strengthen systems and processes for the regulation of health professionals with the primary objective of improving quality and safety of health services in support of UHC.

--> Provide technical advice to Member States to strengthen health professional education - through curricula reforms, establishment of quality assurance mechanisms, support to build institutional capacity - to prepare a health workforce with required competencies to address evolving individual and population health needs.

--> Provide technical advice to Member States in the planning, management and delivery of health care with a particular focus on sub-national planning and/or hospital planning and management.

--> Provide technical support to Member States in the development of care pathways including but not limited to NCD care coordination with hospital specialist services (endocrinology, cardiology, etc.) and service delivery networks or variants thereof.



Essential: Advanced degree (Master's degree or higher)in health sciences or related field from a recognized university with a higher qualification in public health policy, planning and management.
Desirable: Additional qualifications in health workforce and service planning.


Essential: Minimum of seven years of progressively responsible experience in health services planning and management, related to the development of Human Resources for Health (HRH) policies and strategies in the context of public health or social development at national and international levels.
Desirable: A working knowledge of WHO systems


--> Ability to undertake health workforce policy analysis, planning, management, monitoring and evaluation.

--> Ability to apply knowledge of health systems and principles of integrated people-centred service delivery.

--> Ability to synthesize information from multiple sources into coherent and clear policy advice to decision-makers.

WHO Competencies

Respecting and promoting individual and cultural differences
Moving forward in a changing environment
Building and promoting partnerships across the organization and beyond

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of Oher UN languages.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 73,516 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2794 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.

About WHO

We are building a better, healthier future for people all over the world.

Working with 194 Member States, across six regions, and from more than 150 offices, WHO staff are united in a shared commitment to achieve better health for everyone, everywhere.

Together we strive to combat diseases – communicable diseases like influenza and HIV, and noncommunicable diseases like cancer and heart disease.

We help mothers and children survive and thrive so they can look forward to a healthy old age. We ensure the safety of the air people breathe, the food they eat, the water they drink – and the medicines and vaccines they need.

Our primary role is to direct and coordinate international health within the United Nations system.

Our main areas of work are health systems; health through the life-course; noncommunicable and communicable diseases; preparedness, surveillance and response; and corporate services.