Mental Health & Psychosocial Support Coordinator
Save the Children International (Save the Children)
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Job Description


TITLE:  MHPSS Officer: Child Protection

TEAM/PROGRAMME: Child Protection

LOCATION:  Kibondo


CONTRACT LENGTH: 6 months with possibility of extension



Level 3:  the post holder will have contact with children and/or young people either frequently

As part of the responsibilities, the post holder will support child safeguarding systems, promote a culture of keeping children safe and ensure that potential harm to children (by our own staff and/or as a result of how we do our work) is identified and addressed on an ongoing basis.  The post holder should report and respond to interventions as determined by position related responsibilities identified in the Child Safeguarding Policy.



The MHPSS coordinator is a member of Save the Children’s (SC) team in  humanitarian response team in Kigoma region of Tanzania . SC currently runs a Education and Child protection programmes   in Kibondo and Kasulu distrits in Kigoma region.. Furthermore, SC is an experienced emergency responder with interventions..


In light of the current pandemic, the post holder will support the COVID-19 related MHPSS aspects  including: stigma and discrimination ascribed to COVID-19 affected individuals, including frontline workers; increased levels of stress and anxiety; rumors and myths about the disease;  interrupted access to services for people with pre-existing mental health conditions or those with new acute presentations;  compromised functioning of existing referral pathways; and increased barriers to services accesiblity especially for vulnerable groups such as children with disabilities, older persons, women and other vulnerable adults, and increase in sexual and gender based violence (SGBV) as a consequence of restrictued movement, confinement, and loss of livelihood opportunities, among others.


The mental health and psychosocial support component of the response in the Humanitarian response will provide support to COVID-19 community-based initiatives such as awareness raising and community mobilisation for child protection/MHPSS services and continuation of services in areas of case management, Infection Prevention and Control (IPC) and Risk Communication and Community Engagement (RCCE).


Under the supervision of the Child protection Manager with technical support from the Child protection Specialist,  the post holder will build capacity for the integration of MHPSS services within the various sectors of SC activity and support provision of direct MHPSS services for individuals with high PSS needs.


In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly


Reports to: Child protection Manager

Staff reporting to this post: 2

Direct: 2

Indirect: Education team

Budget Responsibilities: Nil

Role Dimensions:  

About: For 100 years, Save the Children has been making a difference in children's lives in more than 120 countries. We are the world's largest independent child rights organisation, underpinned by a vision of a world in which every child attains the right to survival, protection, development and participation. Our mission is to inspire breakthroughs in the way the world treats children, and to achieve immediate and lasting change in their lives.


Save the Children is an organization for talented people with different backgrounds and perspectives. We are proud that our people are representative of the children we work with and we thrive on our diversity. We are an equal opportunity organisation dedicated to our core values of Accountability, Ambition, Collaboration, Creativity and Integrity. Our culture is embedded in these values, along with a strong commitment to our Child Safeguarding Protocol, ensuring that all representatives of Save the Children demonstrate the highest standards of behaviour towards children both in their private and professional lives. In Tazania, the Humanitarian response for Burundian refugees, we implement programmes in Child Protection, , Education, We save children’s lives. We fight for their rights. We help them fulfil their potential.


Role Dimensions:

This role will contribute towards Save the Children’s Child Protection strategic objective that ‘All girls and boys have increased access to child protection services and violence against children is reduced by 2021’ and towards Save the Children’s global breakthrough 2030 ‘Violence against children is no longer tolerated’.



Work closely with the Child protection Manager to ensure the quality implementation of MHPSS activities in the field

Capacity building

  • Capacity building – work with Child Protection Manager and relevant technical advisors to: prepare and conduct trainings, coaching, mentoring and on-job training to field teams including voluteers on relevant MHPSS topics (e.g. HEART, Psychological First Aid), basic community-based MHPSS care principles/approaches, detection of acute distress and mental health conditions, MHPSS services for children, referral pathways and procedures, etc.)
  • Work with community structures such as local autholities, religious leaders, women and youth groups and other key community members to raise awareness on key child protection and MHPSS issues, stigma and discrimination in their communities and train on topics such as positive coping, key MHPSS messages and linking children and their families and other adults to available services
  • Support training SCI staff on self care practices and support the human resource team to respond to the welfare needs of staff, especially frontline workers.

Supervision, Reporting and Coordination

  • Monitor, supervise and assess the quality of the implementation of MHPSS activities, ensuring that SCI and MOH staff are using the recommended MHPSS guidelines and tools, and are able to provide quality PSS services, including coordinating and sharing data
  • Conduct and document weekly supervision schedules to ensure counselling staff receive adequate technical supervision.
  • Ensure all data from the MHPSS activities is kept confidential and shared with the data management team daily/weekly
  • In close working relationship with the various sector teams, implement, monitor,  follow up and report on all MHPSS program activities that include trainings, workshops, facilitation, data collection, etc.
  • Mapping of internal and external MHPSS services, ensuring a good working relationship with other agencies  for the referral of people in need of  further support
  • Coordinate with logistics to ensure timely and safe delivery of MHPSS associated supplies
  • Representation of Save the Children as necessary at field site level (i.e. community meetings, MHPSS working group, child protection, health or as required)
  • Perform other functions relative to MHPSS  activities and initiatives that may be assigned by Line Manager.

BEHAVIOURS (Values in Practice)


  • Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.


  • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
  • Widely shares their personal vision for Save the Children, engages and motivates others
  • future orientated, thinks strategically and on a global scale.


  • Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
  • values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to.


  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks.


  • Honest, encourages openness and transparency; demonstrates highest levels of integrity



  • Degree in counselling, psychiatry, psychology, social work or any other mental health relevant field.




  • Proven capacity to train, supervise, and coach staff on key MHPSS topics 
  • Practical experience on MHPSS community based approaches
  • Fluent in written and spoken English
  • Strong interpersonal and communication skills



  • Previous experience delivering similar programmes or trainings in humanitarian contexts.
  • Ability to speak in Kirundi
  • Problem solving and decision making skills
  • Ability to prioritize tasks
  • Able to work to tight deadlines and under pressure


Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

JD written by:  Jenatsch, Kirsty  - Child protection Specialist

Date: July 2020

JD agreed by: Tupokigwe Wilson - Child protection Manater Manager


Date: July 2020

Updated By:










About Save the Children


Around the world, too many children start life at a disadvantage simply because of who they are and where they come from.

Millions of children are dying from preventable causes, face poverty, violence, disease and hunger. They are caught up in war zones and disasters they did nothing to create. And they are denied an education and other basic rights owed to them.

All children deserve better.

We champion the rights and interests of children worldwide, putting the most vulnerable children first.

With 25,000 dedicated staff across 120 countries, we respond to major emergencies, deliver innovative development programmes, and ensure children's voices are heard through our campaigning to build a better future for and with children.


Our ambition for 2030 is to create a world in which all children:

  • Survive: No child dies from preventable causes before their fifth birthday
  • Learn: All children learn from a quality basic education
  • Are Protected: Violence against children is no longer tolerated.

Our bold ambition builds on 100 years' experience of bringing communities, civil society, governments, businesses and donors together to achieve lasting change for children.

We believe this is the only way that we can inspire real progress and breakthroughs in the way the world treats children.


We are a global membership organisation, made up of Save the Children International and 29 national members.

We share one name, one strategy and one ambition for all children to survive, learn and be protected.