Research Assistant, Social Marketing and Communication
FHI 360 (FHI 360)
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Added 2 weeks ago
Job Description

The Social Marketing and Communication (SMC) department, a department in FHI 360’s United States Business Unit, has distinctive competence in a science-based approach to social marketing and communication to address public health and other challenges in the U.S. SMC implements a diverse portfolio of social marketing, public relations, communication, and training and technical assistance projects in the U.S. that are funded by the Centers for Disease Control and Prevention, National Institutes of Health, Consumer Financial Protection Bureau, foundations, and private associations. In the past decade, our team has worked on issues such as diabetes, emergency and pandemic preparedness, obesity prevention, sexual health, HIV/AIDS, youth financial education, cancer, asthma, immunizations, violence prevention, access to health care, and tobacco control and cessation.

Job Summary:

Provides research and project support within Social Marketing and Communication (SMC), a department in FHI 360’s United States Business Unit. Assists the SMC research team with planning and implementation of research and evaluation studies and, as required, supports other project and departmental efforts. Performs a variety of administrative duties including document preparation and word-processing, drafting routine correspondence, monitoring mail, and photocopying. Maintains, updates, and may establish various databases for tracking research studies. Maintains research files and responsible for ordering and shipping of supplies in coordination with all phases of the studies. Assists in the preparation and production of project reports, presentations, and other documents. Maintains specific activity files and other resource materials, in organized, accessible, up-to-date condition. Conducts press and Internet monitoring of issues related to project activities. Supports social and digital media monitoring tasks. Assists in data collection and computer data input, as needed. Assists in the administrative facilitation of project activities such as meetings, appointments, or other business communications with project staff, client, and partnering organizations’ staff. Assists with conference and workshop preparation. Arranges travel for project staff and consultants; checking, submitting and tracking expense reimbursements. Assists with research-related procurements such as subcontract and vendor agreements. We are currently seeking qualified candidates for the position of research assistant to support SMC’s client projects which generally support/reach populations in the United States.


  • Performs administrative duties including purchasing supplies, assisting staff with technology and facilities issues, assisting with meetings, conferences/workshops, and other business communications, coordinating travel arrangements, assisting with procurement of services, and preparing minutes and presentations.
  • Coordinates, develops, reviews, tracks and revises assigned study-related databases and documents including protocols, SOP’s, monitoring plans, analysis plans, reports, and publications.
  • Supports data collection and preparing data for analysis (e.g., computer data input), as needed.
  • Assists in the preparation and production of project reports, presentations, and other documents.
  • Conducts press and Internet monitoring of issues related to project activities.
  • Supports tasks related to actively measuring and monitoring social and digital media through analytics platforms.
  • Conducts data reviews to ensure quality and compliance standards.
  • Develops and maintains central files, dossiers for IRB reviews, and sets up conference calls.
  • Bachelor’s degree in Public Health, Communication, Psychology, Education, Sociology, or other behavioral or social science field.
  • Working knowledge of concepts, practices, and procedures for conducting research studies. Performs other related duties as assigned.


  • Associate’s Degree or its International Equivalent • Knowledge/Information Services, Communications, Education, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.
  • Bachelor's Degree strongly preferred.


  • Typically requires 0-2 years of public health research-related experience.
  • Working knowledge of concepts, practices, and procedures for conducting research studies.
  • Working knowledge of concepts, practices, and procedures related to social and digital media analytics and monitoring. Familiarity with Google Analytics and other digital and social media metrics services/platforms (e.g., Union Metrics) a plus.
  • Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
  • Must be able to read, write and speak fluent English; fluent in host country language as appropriate.
  • Prior work experience in a non-governmental organization (NGO), government agency, or private organization preferred.
  • Spanish-language fluency preferred.

Typical Physical Demands:

  • Typical office environment. Ability to sit and stand for extended periods of time.
  • Ability to lift 5-50 lbs.

Travel Requirements:

  • 10%-25%

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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About FHI 360

FHI 360 is an international nonprofit working to improve the health and well-being of people in the United States and around the world.

We partner with governments, the private sector and civil society to bring about positive social change and to provide lifesaving health care, quality education and opportunities for meaningful economic participation. We do this by using research and evidence to design and deliver innovative programs that change behaviors, increase access to services and improve lives. 

Our staff of more than 4,000 professionals work in more than 60 countries. Their diverse technical expertise and deep understanding of local conditions provide a 360-degree perspective that allows us to develop customized responses to the toughest human development challenges.