Cornerstone Administrator
United Nations Educational, Scientific and Cultural Organization (UNESCO)
Close on 14 Aug 2020
Location: Paris (France)
H Hardship
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Added 2 weeks ago
Job Description

Parent Sector : Bureau of Human Resources Management (HRM)

Duty Station: Paris

Job Family: Human Resources

Type of contract : Non Staff

Level :

Duration of contract : From 1 to 6 months

Recruitment open to : External candidates

Application Deadline (Midnight Paris Time) : 14-AUG-2020

UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism


Under the overall authority of the Director of the Bureau of Human Resources Management, and the direct supervision of the Chief of Section for Staffing and the Head of Learning & Development Unit a.i., the Service Contract holder will contribute to the effective and efficient use of the Organization’s Learning Management System (LMS). The initial appointment will be for two (2) months, with the possibility of extension subject to budget availability and satisfactory performance.

Long Description

In particular, the incumbent shall:

  • Act as key technical Administrator for the LMS, to ensure the optimal use of the tool for the Learning & Development Unit and for the end-users within the Organization.
  • Carry out an audit on the LMS functions used by the Learning & Development Administrators and by end-users, and make recommendations for improvements and/or alternatives uses and function.
  • Ensure full use of all functionalities within the LMS by the Learning & Development Administrators and by end-users, including automated emails, reminders for mandatory training, carrousels, playlists, dashboards, etc.
  • Provide recommendations on the effective use of the Connect application within Cornerstone OnDemand, to contribute to social learning amongst colleagues.
  • Liaise with the provider of the LMS, Cornerstone OnDemand, to remain current on system specifications, updates and releases. Make recommendations to the Unit Head a.i. regarding releases to be implemented, and effective use of new functionalities.
  • Assist end-user colleagues, including by providing end-user support on technical and content-based requests, and providing assistance to colleagues organising or managing training to run reports, and manage waitlists.
  • Create and produce standard and ad hoc reports and data analysis on a regular basis of all aspects of the LMS use. Present data in an appropriate format for decision-making on the use and communication of content and instructor-led training.
Long Description

Accountability (C)
Communication (C)
Innovation (C)
Knowledge sharing and continuous improvement (C)
Planning and organizing (C)
Results focus (C)
Teamwork (C)
For detailed information, please consult the UNESCO Competency Framework.


Completion of secondary education, technical or vocational school.


  • At least 2 years of relevant work experience in managing the Cornerstone OnDemand learning management system.
  • Experience in identifying and using all functionalities of the Cornerstone OnDemand learning management system.
  • Experience in providing support to learning & development administrators and to end-users in the use of Cornerstone OnDemand.
  • Experience of working in the United Nations System, or in an international government organization, would be an advantage.

Long Description

Competencies and skills

  • Excellent technical skills in the administration of the Cornerstone OnDemand LMS.
  • Excellent ability to identify opportunities for improving the use of the LMS.
  • A systematic approach to testing and implementing changes and functionalities in the LMS.
  • Excellent interpersonal and communication skills, and ability to explain technical issues to non-technical specialists.
  • Ability to establish and maintain effective working relationships in a complex and multicultural environment.
  • Excellent organization and planning skills, including the ability to organize own work priorities and deadlines.
  • Ability to work under pressure and to organize and coordinate multiple tasks.
  • Solid computer skills including office software such as Word, Excel, Outlook etc.
  • An understanding of the work of the UN would be an advantage.
  • Fluency in written and oral English or French, and a strong ability to work in the other language.

Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the UNESCO careers website. No modifications can be made to the application submitted.

The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview.

UNESCO uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates.

Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided.


UNESCO applies a zero tolerance policy against all forms of harassment.

UNESCO is committed to achieve and sustain gender parity among its staff members in all categories and at all grades. Furthermore, UNESCO is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities, as well as nationals from non-and under-represented Member States (last update here) are equally encouraged to apply. All applications will be treated with the highest level of confidentiality. Worldwide mobility is required for staff members appointed to international posts.

UNESCO does not charge a fee at any stage of the recruitment process.


UNESCO is the United Nations Educational, Scientific and Cultural Organization. It seeks to build peace through international cooperation in Education, the Sciences and Culture. UNESCO's programmes contribute to the achievement of the Sustainable Development Goals defined in Agenda 2030, adopted by the UN General Assembly in 2015.

UNESCO develops educational tools to help people live as global citizens free of hate and intolerance. UNESCO works so that each child and citizen has access to quality education. By promoting cultural heritage and the equal dignity of all cultures, UNESCO strengthens bonds among nations. UNESCO fosters scientific programmes and policies as platforms for development and cooperation. UNESCO stands up for freedom of expression, as a fundamental right and a key condition for democracy and development. Serving as a laboratory of ideas, UNESCO helps countries adopt international standards and manages programmes that foster the free flow of ideas and knowledge sharing.

As a specialized agency and knowledge-based organization, UNESCO depends on highly skilled, committed professionals. Given the ambitious and exciting challenges of the 2030 Agenda for Sustainable Development, our expertise and global presence in the fields of Education, the Sciences, Culture, and Communication and Information, is more relevant than ever.  Geographically diverse and gender-balanced, UNESCO is committed to having a competent, motivated and dedicated workforce that acts with the highest integrity and is empowered to support UNESCO’s capacity to deliver on the sustainable development goals.