Org. Setting and Reporting
This position is located in the Counter-Terrorism Committee Executive Directorate (CTED), set up to support the Security Council's CounterTerrorism Committee. The incumbent reports to the Head of Administration, Administration & Information Office, CTED.Responsibilities
Under the overall supervision of the Head of Administration, the incumbent would:
1.Research, analyze and evaluate new applications of information technology and data analytics relevant to the needs of the department and make recommendations for their deployment;
2.Implement and administer CTED online databases and portals for asset-freezing contact information, IT inventory management, office space and leave/travel management, etc.
3.Manage and maintain the UniteDocs electronic document and records management system; provide guidance and support for the use of UniteDocs and ensure electronic record keeping system standards and compliances are met; implement electronic document retention schedule and liaise with records-creating offices on the transfer and/or disposal of records;
4.Assist the Public Information Officer in maintaining and updating the content on the CTED 5.Administer the WordPress and Drupal websites and implement regular system and security updates; ensure that both restricted and non-restricted online information is appropriately arranged and secured;
6.Manage Office 365 applications, MS Teams, Share Point, One drive and Skype for business, provide necessary training sessions and consultations;
7.Share Point platform administration, managing and improving CTED's intranet; creating and configuring new sites, document libraries, lists and forms;
8.Build data analytics models using the Power BI; organize and centralize data on different platforms; develop, schedule, publish reports and dashboards to meet business requirements;
9. Facilitate a software development process in the office. Understanding the needs of multiple stakeholders. Facilitating the negotiation of requirements among different players. Coordinate between business and developers.
10.Design or manage the production of promotional products such as posters, leaflets, reports, PowerPoint templates, etc. to support CTED public information effort.
11.Process incoming contact information obtained from staff travel to feed to the contacts database which will be used to increase CTED outreach efforts using newsletters and other media.
12.Manage the design and issuance of CTED periodic newsletters through MailChimp.
13.Provide multimedia and teleconferencing support in CTED meetings as well as plenary meetings and events in the UN conference building.
14.Manage the subscription of online article databases from Dag Hammarskjold library (UNSEIAC) or third-party providers.
15.Administer the information technology resources for users in the office and assist them in troubleshooting and resolving office IT problems;
16.Manage the IT inventory and the issuance of IT equipment for travelling staff.
17.Draft and propose the annual IT and communications budget.
18.Perform any other duties as required.
Knowledge and practical experience in implementing databases, web applications, cloud computing, and web servers. Knowledge or practical experience in processing and migrating analytical data. Knowledge of scripting and programming languages. Knowledge or practical experience in WordPress website administration. Basic knowledge or practical experience in using graphic design tools, especially Adobe InDesign and Adobe Photoshop. Knowledge or practical experience in troubleshooting office IT software and operating systems. Knowledge or practical experience in office IT and software systems administration. Knowledge and practical experience in using video conference hardware and software for teleconferencing. Knowledge of logistics and management for providing IT and multimedia support in UN conference rooms. Knowledge of information management, records management, and electronic document retention. Demonstrates analytical thinking and problem solving. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Planning & Organizing:
Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings
An advanced university degree (Master's degree of equivalent) in computer science, information systems, systems development or related field. A first-level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of an advanced university degree. A first-level degree and no experience will be accepted for candidates who have passed the United Nations Young Professionals Programme Examination (YPP), the United Nations National Recruitment Examination (NCRE) or the General Service to Professional Examination (G to P).Work Experience
A minimum of two years of progressively responsible experience in information technology and management, web-related development and implementation and maintenance of information systems or related area is required.
No experience is required for candidates who have passed the United Nations Young Professionals Programme Examination, United Nations National Competitive Recruitment Examination (NCRE) or the General Service to Professional Examination (G to P).
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English (oral and written) is required. Knowledge of another UN official language is an advantage.Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.Special Notice
The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
Extension of the appointment is subject to extension of the mandate and/or the availability of funds.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff members are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
The Counter-Terrorism Committee Executive Directorate (CTED) assists the Counter-Terrorism Committee (CTC) by carrying out the policy decisions of the Committee, conducting expert assessments of each Member State, and facilitating counter-terrorism technical assistance to countries.
Counter-Terrorism Committee (CTC)
Guided by Security Council resolutions 1373 (2001) and 1624 (2005), the CTC works to bolster the ability of United Nations Member States to prevent terrorist acts both within their borders and across regions. It was established in the wake of the 11 September terrorist attacks in the United States.
While countering terrorism has been on the agenda of the United Nations System for decades, the attacks against the United States on 11 September 2001 prompted the Security Council to adopt resolution 1373, which for the first time established the Counter-Terrorism Committee (CTC).
Five years later, all Member States of the General Assembly for the first time agreed on a common strategic framework to fight the scourge of terrorism: the UN Global Counter-Terrorism Strategy. The Strategy is a unique instrument to enhance the efforts of the international community to counter terrorism along four pillars:
Creation of United Nations Office of Counter-Terrorism (UNOCT)
As suggested by Secretary-General Antonio Guterres in his report (A/71/858) on the Capability of the United Nations to Assist Member States in implementing the United Nations Global Counter-Terrorism Strategy, the Counter-Terrorism Implementation Task Force and the UN Counter-Terrorism Centre were moved out of the Department of Political Affairs into a new Office of Counter-Terrorism headed by an Under-Secretary–General.
The United Nations Office of Counter-Terrorism was established through the adoption of General Assembly resolution 71/291 on 15 June 2017.