Business Intelligence (BI) Specialist - Consultant
World Food Programme (WFP)
Closed on 19 Jul 2020
Location: Italy
Grade: Consultant
H Hardship
4.0
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Added 2 months ago
Job Description

JOB TITLE:

Business Intelligence (BI) specialist

UNIT/DIVISION:

Asset Management Unit / MSDA

DUTY STATION (City, Country):

Rome, Italy

DURATION:

6 months

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

Assets (including light and armoured vehicles, generators and pre-fabs) are essential to deliver WFP mandate to serve our beneficiaries. And WFP Management Service Division (MSD), in particular the Asset Management Unit (AMU), is taking great strides on its new approach to responsible asset management through improved tracking, accounting, policy and guidance.

In order for WFP offices to make informed choices on Asset Management they must have reliable and timely data upon which to make their decisions. Some proofs of concept have already been produced but should be enhanced. Therefore, AMU has decided to invest on Data driven decision making (DDDM) and is currently seeking a Business Intelligence (BI) Consultant with experience in turning data into knowledge using predictive and analytics solutions. The incumbent will design a suite of dashboards that answers business needs from all stakeholders in a lean and effective manner.

This position is suited for a good team player who can work independently, is impeccably organized, with strong data analysis skills.

JOB PURPOSE

Under the direct supervision of the Business Intelligence Stream Manager, the consultant will be working with cross-functional team to define and document business requirements for data analysis and reporting. The incumbent will also be required to come up with reporting solutions designed to present data in ways that help relevant stakeholders make better decisions at both an operational and strategic level. The BI specialist also ensures the implementation of the reporting using WFP corporate tools, i.e. Tableau

This position is based in Rome.

ACCOUNTABILITIES/RESPONSIBILITIES (not all-inclusive):

Design Phase:

  1. Analyze and verify existing data-collecting and analytics systems
  2. Analyze data, research data sources and make any corrections to existing data as needed to ensure accuracy
  3. Implement data analysis methodologies defining, together with the team, measurable goals and KPIs
  4. Identify, examine, and processes raw data, trends, analysis, and assessments to aggregate disparate information
  5. Ensure that relevant teams and individuals are consulted and involved in decision making at key points and that all decisions made are clearly documented and communicated

Implementation phase:

  1. Agile development of new visualizations that support large data sets and analytics methodologies
  2. Enhanced data analysis and delivery of a series of Tableau business intelligence dashboards and reports for different audiences (i.e. Asset Focal points, HQ AM mgmt., RB/CO mgmt., Admin/TEC/FIN/SC officers) informing them on dimensions identified as relevant for them (i.e. data quality, status of Assets, potential disposal, PCAR progresses) with pertinent KPIs.
  3. Test, implement and document new visualizations
  4. Perform data profiling to identify and understand anomalies
  5. Support the design of automated user access/authorization process (SSO)

Support phase:

  1. Maintain databases
  2. Answer any questions users might have regarding the system
  3. Ensure that accurate and secure methods to extract data are used
  4. Provide quality assurance of imported data, working with relevant stakeholders
  5. Train peers and relevant stakeholders on delivered analytical tools and dashboards to ensure knowledge handover; assist with production of training material
  6. Report progress and issues to all relevant stakeholders
  7. Any other duties as required

DELIVERABLES AT THE END OF THE CONTRACT:

  1. New operational requirements are defined and business rules and logic for new KPIs and changes to the existing data are documented (releasing notes detailing fixes, enhancements, new functionalities each time a new version of a dashboard is released)
  2. Current platform requirements are tailored to meet business needs.
  3. Capacity building through training of the AM team.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

  • Master degree in Computer Science or related field. Equivalent combination of experience, education and training will be considered.

Experience:

  • Minimum of two years of experience in a business intelligence role and/or using data visualization techniques to present information.

Knowledge & Skills:

  • Strong analytical, conceptual and problem-solving abilities
  • Proven experience handling complex data analysis
  • Proven experience using BI tools (like Tableau and Microsoft BI Power) and data processing frameworks to generate reports, and produce analytics, dashboards and other Bl solutions
  • Experience working with multiple data sources
  • Excellent interpersonal (verbal and written) communication skills
  • Experience working with teams and team processes

Languages:

  • Fluency in English (proficiency/level C) is required (written, spoken, and oral comprehension)

CLOSING DATE:

19 JULY 2020

About WFP

Assisting 91.4 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.

As the international community has committed to end hunger, achieve food security and improved nutrition by 2030, one in nine people worldwide still do not have enough to eat. Food and food-related assistance lie at the heart of the struggle to break the cycle of hunger and poverty.

On any given day, WFP has 5,000 trucks, 20 ships and 92 planes on the move, delivering food and other assistance to those in most need. Every year, we distribute more than 15 billion rations at an estimated average cost per ration of US$ 0.31. These numbers lie at the roots of WFP’s unparalleled reputation as an emergency responder, one that gets the job done quickly at scale in the most difficult environments.

WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of our work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict. 

At WFP, we are committed to providing a safe and respectful work environment for all our employees. We adopt a zero-tolerance approach to sexual harassment, harassment, abuse of authority and discrimination in the workplace. WFP has a clear and robust framework (HSHAPD Policy) to address and deter such behaviour. 

The World Food Programme created an Ethics Office in 2008 to ensure that all staff members observe and perform their functions with the highest standards of integrity, as required by the Charter of the United Nations, and in accordance with the Standards of Conduct for the International Civil Service.

At the same time, WFP adopted a Whistleblower Protection Policy to guard against retaliation for individuals who report misconduct, provide information in good faith on wrongdoing by one or more employees, or cooperate with a duly authorized audit or investigation.