Operational Information Management Consultant
World Food Programme (WFP)
Close on 12 Jul 2020
Location: Italy
Grade: Consultant
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Job Description

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance

Job Title: Operational Information Management Consultant

Type of Contract: Regular Consultancy (level I)

Division: CBT – Cash Based Transfers Division

Duty Station (City, Country): Rome, Italy

Duration: 11 months


The Cash-Based Transfers (CBT) Division is strengthening its capacity to manage, process and share information with WFP field offices and other internal and external stakeholders to enable fact-based decision-making. Under the supervision of CBT Global Coordinator or delegate, and in coordination with CBT cross-functional units, Regional Bureaux, Country Offices and WFP’s Emergency Division, the incumbent will be working initially remotely and, when conditions allow, from WFP’s headquarters. Entry on duty: immediately.


The incumbent will:

  • Lead the CBT IM team;
  • Collate data, analyse identify and address IM gaps, and facilitate information sharing between the different CBT stakeholders;
  • Identify new information and data requirements to support CBT operations, and support relevant stakeholders in gathering and sharing this information and data;
  • Coordinate country-based CBT information to ensure consistency and coherence across all CBT operations, including working with country-based IM staff on identifying, collecting and providing relevant information for the different products;
  • Source, draft, obtain clearance and disseminate a wide range of qualitative and timely IM materials on CBT activities and operations, especially in emergencies. Products, for distribution to internal and external audiences, include (but are not limited to): updates, reports, web content, inputs to corporate and inter-agency products, factsheets, data analyses and presentations;
  • Analyse and where possible, leverage existing tools and products across WFP to extract relevant information and inform on operational trends, including (but not only): mVAM, hunger map, Market Functionality Index, CBT analytics and dashboards to analyse and present emergency operational trends;
  • Assist in the implementation of WFP’s standardized IM policies, data systems and information products across the CBT division, prioritize info sourcing from existing corporate databases, and ensure coordination and linkages with CBT dashboards and data analysis set ups;
  • Constantly review existing IM channels to identify opportunities for effective sourcing and dissemination of CBT related information, data and knowledge;
  • Contribute to building IM capacity in the field and in HQ by sharing best practices, preparing capacity building activities, on-the-job training and shadowing activities;
  • Support knowledge management activities including lessons learnt and After Action Reviews;
  • Periodically revisit the dissemination plan for all information products and services as appropriate (e.g. web portal, mailing list, information centres, etc.) including the review of standard operating procedures for clearing information products for release.
  • Perform any other duty as required.


  1. CBT IM products distributed in a timely, efficient and professional way;
  2. Analytical tools in place, and CBT-related business intelligence provided with the needed information and IM materials;
  3. Mapping of all IM products specifying product type, audience, purpose, frequency, accountability, clearance mechanism and dissemination platforms/channel;
  4. Mapping of corporate WFP databases and info sources relevant to CBT and deduplication of all information sourcing;
  5. Structured and efficient inbound and outbound CBT IM channels;
  6. Templates and SOPs drafted and cleared by relevant unit;
  7. IM capacity in the division and in the field strengthened.


The incumbent is expected to fulfil the following requirements;

  • Minimum five-year experience, and formal training or studies in Information Management or Information Systems Management in the humanitarian or private sectors;
  • Ability to compile and holistically analyze diverse datasets;
  • Demonstrated information management skills; understanding of different data collection methodologies and relational data theory;
  • Advanced skills in Excel are required, skills in data analytics and visualization tools (e.g. Tableau, PowerBI) are highly desirable;
  • Ability to lead a small team with diverse competencies and to coordinate with colleagues in other units and in the field;
  • Proficiency in English is required; French and/or Spanish a plus;
  • Ability to work independently and remotely, while seeking support from all relevant units;
  • Experience in conducting capacity building activities and training is desirable;
  • Field experience in the humanitarian sector and/or proven understanding of project cycle, programme principles and operations desirable.

Terms and Conditions

WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP.

http://www.wfp.org Click on: “Our work” and “Countries” to learn more about WFP’s operations.

Deadline for applications: 12 July 2020

Ref.: VA No. 123071

Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

About WFP

Assisting 91.4 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.

As the international community has committed to end hunger, achieve food security and improved nutrition by 2030, one in nine people worldwide still do not have enough to eat. Food and food-related assistance lie at the heart of the struggle to break the cycle of hunger and poverty.

On any given day, WFP has 5,000 trucks, 20 ships and 92 planes on the move, delivering food and other assistance to those in most need. Every year, we distribute more than 15 billion rations at an estimated average cost per ration of US$ 0.31. These numbers lie at the roots of WFP’s unparalleled reputation as an emergency responder, one that gets the job done quickly at scale in the most difficult environments.

WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of our work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict. 

At WFP, we are committed to providing a safe and respectful work environment for all our employees. We adopt a zero-tolerance approach to sexual harassment, harassment, abuse of authority and discrimination in the workplace. WFP has a clear and robust framework (HSHAPD Policy) to address and deter such behaviour. 

The World Food Programme created an Ethics Office in 2008 to ensure that all staff members observe and perform their functions with the highest standards of integrity, as required by the Charter of the United Nations, and in accordance with the Standards of Conduct for the International Civil Service.

At the same time, WFP adopted a Whistleblower Protection Policy to guard against retaliation for individuals who report misconduct, provide information in good faith on wrongdoing by one or more employees, or cooperate with a duly authorized audit or investigation.