Project Management Support - Senior Assistant
United Nations Office for Project Services (UNOPS)
Closed on 12 Jul 2020
Location: Pristina (Kosovo)
Grade: LICA-5, General Support
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Added 2 weeks ago
Job Description


UNOPS has been active in Kosovo (under UNSCR 1244/99) since 1999, helping partners achieve their goals in areas such as economic development, education, health, environment, justice, mine action and post-conflict rebuilding of infrastructure and livelihoods. The UNOPS office in Pristina provides services including project management, administrative support, procurement and fund management.

The UNOPS Office in Pristina provides project management support to partners in the environment and rule of law sectors, and supports partner personnel management, including for UN Environment, UNICEF and UNHCR across the region.

As part of UNOPS sustainability agenda, several initiatives have been carried out to better incorporate gender issues and social inclusion and other cross cutting issues into UNOPS project management and monitoring and reporting methodologies. Sustainability aspects, especially gender equality is a key focus area in UNOPS 2018-2021 strategic plan and UNOPS has launched in 2018 a Gender Mainstreaming strategy and Action plan, which positions gender equality as a key component of the projects UNOPS implements on behalf of partners around the world.

Under the supervision and guidance of the Project Manager, the Project Management Support Senior Assistant will assist and provide support on the day-to-day administration of the project as far as all systems and functional interfaces are concerned and provide services to the Project Team in support of project delivery.

The Senior Assistant works in close collaboration with colleagues in all Project Sectors, as well as in the organisation as a whole.

The Project Senior Assistant will undertake the following activities/responsibilities:

Provides a variety of specialized and non-specialized transaction support services, ensuring consistency and quality of work steps completed, as well as optimal information flow:

  • Assist in drafting bidding documents, evaluation reports and contract award submissions, ensuring consistency in format and content.

  • Process procurement transactions in UNOPS’ corporate system OneUNOPS;

  • Assist in the preparation of Purchase Orders, Contracts, LTAs or their Amendments.

  • Process invoices for goods and services delivered ensuring accuracy and completeness of documentation and timely payment. Follow up to completion and inform clients.

  • Monitor expenditures against allocations.

  • Receive, review, log and route incoming communication and procurement requests/invoices.

  • Prepare reports, tables, charts etc. applying technical skills and knowledge in formatting and presentations.

  • Prepare Statistics and reports, including on Procurement volume.

  • Undertake routine follow up action on procurement on behalf of the supervisor;

  • Publish procurement advertisements and awards.

  • Maintain status reports on procurement activities and work in progress.

  • Actively work with clients to provide and exchange information on a variety of issues in procurement processes and transactions, to deliver correct and timely services.

  • Provide standardized procurement services, guidance and information to staff of the Business Unit on routine processes and procedures.

  • Assist in arranging, managing and follow up project-related meetings, events and seminars/workshops.

  • Assist in generating reports to the internal project team as appropriate

  • Assemble documents (reproduction and collation) and maintain an electronic filing system.

  • Document and maintain project templates / materials.

  • Assist that deliveries are completed effectively and accounted for.

  • Assist in preparation of briefing materials, reports and other relevant materials required for the project management.

  • Follow up, on all organizational events as foreseen in the approved work plan.

  • Provide support for the development of Gender Equality and Social Inclusion strategies within the projects activities by all partners;

  • Assist in delivery for project supplies to office / sites / training / events and workshops.

  • Assist in collecting inputs for preparation of financial reports and developing of budgets Contribute to the Project’s communication and visibility activities;

  • Assist in implementation of projects monitoring milestones by timely providing inputs for compilation of reports on reaching each milestone;

  • Assists in monitoring and evaluating the work of communications and outreach components of the project.

  • Contribute to finalize the detailed work plan and strategy on communications and outreach components.

  • As appropriate, assist in the field visits to the project implementation partners to support overseeing of the implementation of project activities and conducting of spot checks, especially with regard to any pass through funding to the project implementation partners.

  • Assists the supervisor to synthesize and analyze data and help write summary reports;

  • Establish a system for the sharing of project data (in form of recommendations) with management.

  • Assist with preparing and updating monthly, quarterly and annual monitoring and evaluation plans and reports.

  • Regularly provide updates on delivery of monitoring plans.

  • Any other duties assigned by the Supervisor.

a. Education
  • Secondary school diploma is required.

  • A Bachelor degree in Business Administration, Public Administration, Engineering or related field is an asset.

b. Work Experience
  • Five years of relevant experience in project support services in combination with a secondary school diploma is required. Bachelor’s degree may substitute for years of experience.

  • Experience in work with the international aid development sector, including the UN system, international NGOs and International Donors is desirable.

  • Previous UNOPS experience is an asset.

c. Language
  • Fluency in English and Albanian or Serbian is required.

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

This is a local position, it is therefore open to Nationals of Kosovo* and to individuals who have a valid residence/work permit.

Contract type: Individual Contractor Agreement (ICA)
Contract level: Local ICA 5
Contract duration: open-ended (subject to organizational requirements, satisfactory performance and funding availability)

For more details about the ICA contractual modality, please follow this link:

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.


UNOPS helps the UN and its partners provide peace and security, humanitarian and development solutions. 

Our mission is to help people build better lives and countries achieve peace and sustainable development. We are focused on implementation, with a commitment to UN values and private sector efficiency.

UNOPS is a service provider, a technical advisor and an implementer of projects. We help the UN and other partners provide peace and security, humanitarian and development solutions.

Our mission

Our mission is to help people build better lives and countries achieve peace and sustainable development. 

Our vision 

Our vision is a world where people can live full lives supported by appropriate, sustainable and resilient infrastructure and by the efficient, transparent use of public resources in procurement and project management.

Our purpose

We help people build better lives and countries achieve peace and sustainable development.

We bring to this task the values and principles of the United Nations and the innovation, boldness, speed and efficiency of a self-financed institution. 

We bring the highest international standards to what we do, while respecting local contexts. We do this as our contribution to tackling the huge challenges of the 21st century.

We provide practical solutions to assist our partners to save lives, protect people and their rights, and to build a better world. 

We aspire to be a leader in the efforts to channel private sector investments for social and environmental impact while addressing the immense needs for sustainable development. 

What drives us is a passion to fight inequalities and to provide opportunities to those most vulnerable. This means we often work in the most challenging environments, building foundations for communities to function and people to live with dignity and respect. 

We are passionate about quality: In our people and in what we do. 

We earn the trust of those we work with by caring about what they value, and by delivering on our promise to always act in the service of people in need.