UNDP, as an integral part of its mission to fight poverty and improve the lives of people around the world, is committed to being open, transparent and accountable. As part of this commitment, UNDP adopted International Public Sector Accounting Standards (IPSAS) and established a Global Shared Service Unit (GSSU) to provide IPSAS transactional recording (in the areas of revenue, expenses and fixed assets), procurement, advisory and support services to UNDP Offices worldwide, and to provide training to UNDP Offices where needed. Human Resources services within the GSSU was set up earlier in 2003 in Copenhagen and it provides customized service packages to more than 40,000 UN personnel from agencies, funds and programmes across the UN System. GSSU-HR in Copenhagen has established a legacy as a major Human Resources administration center within the United Nations and is recognized as a center of excellence. The Global Shared Service Unit (GSSU) is part of the Bureau for Management Services (BMS).
In the area of Human Resources, the Global Shared Service Unit (GSSU) supports UNDP offices and units with the provision of transactional services, support services to staff and advisory services to both staff and management.
The Human Resources Associate (HRA) in the GSSU-HR Unit is accountable for ensuring transparency, accuracy and assuring full compliance with Staff Rules/Regulation and/or Service Contract holder policies and guidelines.
Under the guidance and supervision of the HR Specialists and the HR Analysts/HR Associates, the HRA manages the determination and implementation of benefits and entitlements of Fixed Term, Temporary Appointments and Permanent Appointments of International staff and General service staff in headquarters or local staff and service contract holders in the context of clustering, covering life and career events from pre-appointment to beyond separation.
The HRA advises internal and external clients and managers on benefits and entitlements, Staff Rules/Regulations and HR policies/guidelines and promotes a collaborative and client-oriented approach, sharing knowledge and best practice, including conducting training courses and coaching.
Clients with whom there is direct contact include International Professional and headquarters support staff of UNDP, sister UN Agency staff and Service Contract holders in country offices in the context of clustering as well as other units in UNDP such as OHR and OFRM in BMS, as well as the Executive Officers/HR Associates (local HR) in global UNDP and other UN entities such as UN Payroll, UN Insurance, UNJSPF and more.
The HRA is jointly responsible for meeting the agreed GSSU-HR work plan deliverables supporting the overall HR Strategy.
Duties and Responsibilities
Advisory/ Expected Results
Act as an internal advisor on matters relating to benefits and entitlements, fostering partnerships with internal and external stakeholders by briefing and advising clients, staff, colleagues and partners of the rules and regulations and the interpretation thereof to achieve the following results:
Administration / Expected Results
Administer, certify and approve processing of Benefits and Entitlements in full compliance with Staff Regulations and Rules and Financial Accountability Framework and Service Contract Holder policies. The HRA has approval authority for non-discretionary decisions under the applicable staff rules and within the financial level of authority, to achieve the following results:
Payments /Expected Results
Determine, verify and approve financial entitlements related to contracts, including hires, life and organization events, end of service, ongoing entitlements and salaries to achieve the following results:
Knowledge Management / Expected Results
Recommend, create and maintain knowledge management prescriptive content for benefits and entitlements to achieve the following results:
Streamlining processes / Expected Results
Identify areas for improving processes and HR policies and developing business requirements to maximize efficiency and simplify procedures, to achieve the following results:
Level: Adapts deliverables to meet client needs.
Level: Proactively seeks and recognizes contributions of others.
Level: Appropriately involves team in different stages of work and decision-making.
Level: Expresses information and views with adaptive reasoning and appreciation for complexity and variation.
Level: Takes responsibility for addressing critical situations and delivering core value.
Level applicable to all competencies below: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work.
Human Resources Management (General)
Compensation and Benefits Management
Learning & Development
Required Skills and Experience
Important applicant information
All posts in the GS categories are subject to local recruitment.
Applicant information about UNDP rosters
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